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  1. Hi kimberly, yes, your boyfriend or you or anyone can deposit into his account over the counter at BDO. His aunt should send from abroad to his account at least once every 12 months so his account does not require a maintaining balance of 10k

  2. Hi Gerresa, do you mean apply for a Kabayan account online? Sorry you cannot apply for a Kabayan account online. You can visit these BDO remittance partners in Japan and ask if they’re offering Kabayan account opening. Many BDO partners abroad offer Kabayan account opening.

  3. My husband works in jubail, saudi arabia.. after he sent a his remittance to us, how many hours should we wait to claim money using BDO kabayan account?

  4. Hi. How many hours shall pass before I can claim my remittance from my husband who works in jubail using BDO kabayan savings atm. Thanks

  5. Hi ana, it depends on the remittance company that your husband used. Moneygram is fast but expensive. Check via your atm card today, but most likely, your money will be available tomorrow.

  6. How can we claim back what my sister deposited from abroad? She deposited to acct no written on my usd passbook. starts with 00. correct number and name. but when i checked online it starts with 10 and no remittance was entered to my account, which is a regular usd savings acct. thanks

  7. Hi charry, go to your branch and ask for your remittance status. Tell them that you gave your sender the account no. written on your passbook, and ask them to correct the remittance because they were the ones who committed a mistake in writing 00 on your passbook. Bring your passbook, IDs and the remittance reference no.
    If BDO is not able to correct it, tell your sister to go to the remittance company where she sent the money and request to amend her remittance (she should bring her receipt and IDs). She can request to change her remittance from account deposit to cash pickup by you at BDO over the counter.

  8. Hi ericha, did you change your atm PIN when you were in the Philippines? If yes, you can try making a balance inquiry at an atm machine with Mastercard logo. Balance inquiry charge is 1 US dollar. But there are times the Mastercard-BDO connection is off.

  9. I received a computer generated letter dated October 31, 2014 that my OFW savings account shall be automatically converted into regular savings account.But it was written there that i can still reactivate it if i will make remittance not later than Dec 1, 2014. Do you mean that if I will make a remittance or any amount of deposits before December 1, 2014 I can still enjoy my OFW savings account benefit?And i can continue using it as OFW savings account?

  10. How to apply for kabayan savings account?and how to send my money to my kabayan savings account and transfer money from my kabayan savings account to my family savings account thru internet online?tnx

  11. Hi Roldan, I’m not sure. Was there a date for the conversion of the account? But most likely, it’s yes, your Kabayan account remains Kabayan if you remit before Dec 1. I say it because it did not say that you must remit at least 10k — the maintaining balance for a regular passbook account.

  12. Hi james, go to BDO with your IDs, proof of being OFW or foreign remittance receipt and open your Kabayan account. You can also open an atm-only savings account for your family, or they can open a Kabayan or an atm savings account with your remittance receipt. Enroll your account online. They also enroll theirs. Or you can enroll both if you own the 2 accounts. Activate your enrollment while here in the Phils. Activation is through a BDO atm machine. Then connect the 2 accounts. When you’re abroad, send to your own Kabayan, and then when already credited, transfer online some amount to your family’s account.

  13. hi how can I check my kabayan savings through online. I have not registered in pinas online. What’s another way to check my account? thanks

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