Pre-need companies in the Philippines are now under the supervision of the Insurance Commission.
The pre-need law was passed in December 2009 and the implementing rules and regulations (IRR) were signed in March 2010.
Visit the website of the Insurance Commission at insurance.gov.ph, and you will see the pre-need code and the IRR already published on the site.
You will also see the list of the 23 pre-need firms under Directory of the IC home page. However, the list on the IC was still the list previously prepared by the SEC.
The list includes the 23 pre-need firms that were licensed to sell pre-need plans as of December 2009:
- Abundance Providers and Entrepreneurs Corporation (APEC) (formerly Pacific Plans)
- AMA Plans
- Ayala Plans
- Caritas Financial Plans
- Danvil Plans (formerly Berkley International Plans)
- Destiny Financial Plans
- Eternal Plans
- First Country Plans
- First Union Plans
- Grayline Plans
- Himlayang Pilipino Plans
- Loyola Plans Consolidated
- Manulife Financial Plans
- Mercantile Careplans
- Paz Memorial Services
- Philplans First (formerly Philam Plans)
- Provident International Plans
- St. Peter Life Plan
- Sun Life Financial Plans
- Transnational Plans
- Trusteeship Plans
The only two changes from the May 2009 list are:
- the addition of APEC to the list
- change of name of Philam Plans to Philplans
For those who have complaints, inquiries or claims, you can address them to:
Public Assistance & Information Division
523-8461 to 70 local 102, 103, 105
,paano ko po iclaim ang preneed plans ko po sa platinum ko po dur na po cya ng 2016, may pag asako pa po bang ma claim kahit yung pricipal amaount na lang po na naihulog ko po
Hi, I tried claiming the mature plan from APEC and I received a VERY small return, how can I file a complaint? My parents invested around 50k and now the claim entitlement says we can only get 2k, just the effort going to the meet up point not to mention the cost is more than the entitlement.
hello mam,i would like to know what is the update of claiming at Primeplan International Corp?Sobrang tagal n kc.
Eternal Plans is a PRE-NEED COMPANY based in Makati that offers Life, Pension, and Education Plans. It is in the list of FEW pre-need companies still WITH CERTIFICATE OF AUTHORITY FOR LICENSE issued by Insurance Commission as of Sept. 13, 2018, meaning it has license to operate and conduct business.
If you have not been receiving the educational benefits of your child, I would suggest that you follow-up by phone or personally visit their office
Hi I would like to inquire the status of Eternal Plans Inc? It is about the educational claims of my daughter. It is already 3 semesters now still we have not received.
To all planholders of GREAT LIFE FINANCIAL ASSURANCE CORP.
Here’s the latest Notice to Public of the Insurance Commission regarding said company as published in the Aug. 20, 2018 issue of PhilStar.
Notice is hereby given that Great Life Financial Assurance Corporation (GLFAC) has applied for the release of its Security Deposit and Security Fund Contribution in accordance with the provisions of this Commission’s Circular Letter No. 2013-25 dated 05 December 2013. The application was made by GLFAC since all the business portfolio of GLFAC was already purchased by Sun Life Grepa Financial (formerly Great Pacific Life Assurance Corp.) as of December 2009.
Accordingly, all concerned policyholders and creditors of GLFAC who have not yet filed their claims are enjoined to file the same directly with Sun Life Grepa Financial, Inc. All such claims shall be addressed to:
Sun Life Grepa Financial, Inc.
5/F Sun Life Centre
5th Avenue corner Rizal Drive
Bonifacio Global, Taguig City
Hope that this info can help concerned planholders.
Hi Nora,May I ask if I could still claim my Pacific Plan which is now APEC pension plan which will mature this coming 2020 and my auntie’s memorial plan from the said company?Is APEC still exist?
Hi Nora , May I ask if I could still claim my Pension Plan which will mature this coming 2020?
any good news about APEC clients with regards to PEPSTAR (Pacific Educ’l. Plan). Because i am also a victim of this scheme. My pre-need price is PhP42,300 and maturity date was January 2012. And just like Luz, we live abroad and the “scholar” (my daughter) is finishing her third year college here in europe.
could you kindly give me an update if APEC is offering their clients a decent amount of settlement to finish this dispute?
thanks very much and looking forward for your favorable response on this.
Hi Jovita, yes, Philam still exists, and it’s one of the biggest and most stable insurance companies. Pero i-check mo ang plan mo kung Philam Life or Philam Plans. Kasi kung Philam Plans, nag-iba na ang name niya. PhilPlans First na. Hotline No.: 802-7202. Andiyan pa yong Philam Life, pero ibenenta niya ang Philam Plans sa owners ng STI, hospitals and other businesses.
About Danvil, it’s good that you have the cert of full payment. If you lost the plan documents, you need to submit an Affidavit of Loss
Hello po, we purchased preneed plan at Philam. I am inquiring if the company still exist and in good standing. Also, we filed claim for Danvil Plans, we do not have the 5 pages contrAct provision but we have the certificate of full payment. Will this be an issue?
Thank you for your help.
Ano na po kaya status ng The Professional Group? May PhP 100,000 benefit po ako na hanggang ngayon di ko makuha dahil may kaso daw po sila.
Hi Luz, yes, these pre-need failures are really frustrating and make us angry. And to think that Pacific Plans was founded by the owners of RCBC. Sorry I’m not so updated about Pacific Plans, but I’ll email you copies of info that I’ve read.
Hi Nora. I am a victim of APEC Plan’s rehabilitation exercise. My first question is how can the court allowed this? Favoring the rich and mighty and leaving the victims with their hard earned money lost just like a day-light robbery? I took an educational plan from Pacific Plans (now Apec Plans) almost 20 years ago. It matured in January 2014, before they went to the court in Aug or Sept 2014. The benefit is P100k per semester with 30% yearly increase up to the 4th year. Plus, starter allowance equivalent to the preneed value of P300k++. Approximately a total of P1.3M of benefit. Apec only offers a settlement of P98k!!! What an utter contempt! Can I have your advise how best to proceed? I am living outside the Phil, do u know if this court decision is appealed. Also, do u know if there are people pursuing legal action? Thanks for your advise.
Hi Antonio, according to a directive from the IC in March 2016, email a scan of your cert of full payment and home address to email@example.com, to Atty. Rosario Olivas-Gallo, Liquidator, Grayline Plans Inc. IC said that the liquidator will divide what’s left of the trust fund among planholders.
Hello my plan has matured last 2012 and my child also is an education plan holder. until now we haven’t claimed. when and where can we claim? grayline pension and educational plan. thanks a lot
Hi Nora I appreciate very much for the information that you provided on me about my insurance policy well, I am really hoping to make a profit for those money but if that is the best thing to do surrender for cash well I might do it sooner rather than lost them. Do you think that those money have earned an interest already if it is more than ten years before the maturity? I am hoping for that! Well only The Lord Jesus knew. Best Wishes To you Nora!
Hi Leonora, look at this list of Loyola claimants; you can see that out of 59, two have filed for cash surrender value. You can email firstname.lastname@example.org
Atty. Liza T. Tubilleja
Chief of Public Assistance and Mediation Division
Legal Services Group
Hi Nora thank you very much for the replied. I am working here in Newfoundland Canada and can’t really hear the current news there in our country so I wish you keep me posted what will be next thing to happen.I have two policy from Loyola the one will expire on 2018 and the other one will expire on2020,so do you think I can wait that long to get that money or just withdraw them the amount that I paid for them? I really thankful for your helping me updated.
Hi Leonora, I hope you’ve already read an Inquirer article today which says that Loyola Plans’ owner Jesusa Puyat-Concepcion went to the office of the Insurance Commissioner and promised to sell real estate assets worth at least 1.8 billion pesos to cover the 238.3-million trust fund deficiency. The trust fund has 1.5 billion pesos, but 1.7 billion is needed to cover claims.
Hi Nora, Can I ask about the status of Loyola life Insurance. I am bet worried because I have two plans from this company, and just received the news that Loyola is losing money.
Hi Myrna, yes, if they sell pre-need plans, they should first get a license from the Insurance Commission. Their registered name should also have “Inc.” or “Corp.”, and they should be registered with the SEC. Most also have “plans” in their corporate names. I wish you sold St. Peter Life Plans — this company is licensed, and it has become the biggest provider of memorial/funeral plans. Since you said True Compassion has a business permit and DTI and BIR registration, but no SEC registration and IC license, it should be a legitimate business providing mortuary services only, but is not licensed to sell pre-need plans (it’s not on the list of licensed pre-need plans). You can ask your managers if the company is licensed by the IC. will get back if I find more info
Is this company need the Insurance Commission to make them legal?
Hello! I am an agent of True Compassion Mortuary Services in Butuan City. I fear with some rumors that all pre-need companies are under Insurance Commission. In fact this company started since February 2015 without even SEC and the only legality they have is the BIR, Mayor’s Permit and DTI. Can you investigate this company because until now they are still collecting from their plan holders and I fear the status of my clients who are my recruits.
Hi Myla joan, sorry I haven’t read or heard anything about Eduplan’s release of cheques. Eduplan was put into conservatorship in 2010 by the Insurance Commission. You can email the Insurance Commission: email@example.com
Hello Do you have any news when will planholders of eduplan phils will release the checks. Thanks
Hi gemma, sad to say, Prime Plan is one of more than 50 pre-need firms put on rehab or conservation or liquidation by the Insurance Commission in 2010. You can email IC: firstname.lastname@example.org
hi nora I’m a planholder of primeplan internatinal corp. Want to claim maturity. Where’s the office or tel no. thank you nora
Hi Rhic, I think the letter you received is authentic, as there are many others who received the same letter. There’s even a Manila Bulletin article about it: http://www.mb.com.ph/measly-settlement-shocks-planholders-of-troubled-ppi/ Really horrible rehabilitation result.
Dear Nora, we received a letter from the office of the rehabilitation receiver, Mr. Mamerto Marcelo, Jr. informing us about the Court approved Corporate Rehabilitation for Pacific Plan holders. We just wanted to know how we can verify the veracity of his letter. as i researched from Google, there is also opposition for the same because of several reasons from fraud to paying us very minimally against our investment. appreciate your help to shed light on this issue. many thanks.
Hi Liza, it’s really terrible to lose savings. You can file a complaint with the Insurance Commission, but since that is what the court has already decided, sad to say, that could be the one that will be enforced, as APEC no longer has the funds to pay their planholders. Search Facebook pages of other APEC planholders to see what they’re planning to do.
Good day, Im a Pension plan holder of APEC plans formerly Pacific Pension Plan, my maturity date will be on 2022, and I got my certificate of full payment last 2012. Now APEC plans sent me a letter (october 2015) telling me that my entitlement for my plan would only be 6,000++ instead of the agreed amount on maturity date which I need to claim (on the date they scheduled) for the reason of the july 10, 2015 Court-approved Motions for corporate rehabilitation of Pacific Plans, Inc covering its legacy fixed-value Pension and Education plans and the attendant Alternative Payment Program docketed as Spec. Proc. no. M-6059 issued by the Regional Trial Court of Makati City Branch66. Please help on what I need to do to get at least the Pre-Need Price value of my account, thank you.
Hi Darwin, it’s really gut-wrenching to realize the possibility that the money we worked so hard for will be lost, more so if it will be a total loss. But we hope that Loyola will be just like Danvil which was affected by the financial crisis, but was able to preserve its trust funds. Loyola was even deemed to perform better than Danvil, as it was still on the active pre-need list when Danvil was put on conservation in Oct 2010 and when the IC released its list of failed pre-need firms in Feb 2012. Loyola was even greeted by Pres Aquino on its 45th anniversary in 2013, and Loyola celebrated its 46th anniversary grandly in Oct last year. So it’s surprising that Loyola is no longer in the list of those pre-need firms given the license to operate this year. I hope they just need to comply with some IC requiremdents. I googled Loyola, and I can’t find any recent news regarding its status. So we wait. You can also call the IC at 4041758
Hi , we have 5 plans @ Loyola Plans Consolidated Inc. under my wife’s name. Now one of this plan was already matured last year 2014, other two will mature on 2016 & 2017 and the last 2 we are still paying. For the 1st plan after >35 days of processing time(NOT STATED IN THE CONTRACT) we were be able to get the amount which is due but for this year 2015 we were advised that our due amount will be release on February 2016 which supposedly we will be receiving now. We visited them twice already but no clear answer from the customer service which always told us its their accounting who gave the schedule for the releasing of check . We try to ask if possible to talk to the accounting but they will not allow us. We are now afraid since its our first plan has trouble already and we have 4 plans and what will happens in the future if the will continue to have this ? Need your help as we need the amount for our child tuition fee which need to be paid this last week of August 2015. By the way i send also email to pubassistinsurance.gov.ph about the complain. Hoping your favorable reply.Thanks
Hi, Im a plan holder of Loyola Consolidated Inc. and i have two plans with them. One matured two years ago and the other one this year. Just want to know the real status of Loyola why they cant give a definite answer on when can i receive my plan benefit. At first they released it after a month but this year no definite answer on to when can i get them. Any action taken by IC on this matter? Please help us, it’s for our childrens education. Thank you very much.
Hi Marylou, I’m very sad to say, Prime Plan was among 46 pre-need firms that were placed into conservation or liquidation by the Insurance Commission in 2012 to 2013. This means these firms became bankrupt before 2012. Email email@example.com and write about your concern.
I wonder if you could help my niece ANALIZA ARIBUABO claim her lUMP SUM BENEFIT from Prime Plan International Corporation. Maturity date was January 5, 2013. We are from Ilocos Norte and its really hard for us to come to Makati to claim the benefit amounting to 10,000.00 only. I hope you could help us. Thank you very much.
Hi jimmy, did you get your plan from Berkley or from Danvil? If yes, read all info and prepare the claim papers listed here https://www.workingpinoy.com/pre-need/danvil-plans/ and then file asap, before July 30, 2015. If your policy is from Philippine Prudential Life, call 902-2300
hi, I’m a planholder of danvil now prudential. pre mature this 2015. I wish to know where I can go to claim what I have sacrificed for, for my child’s college education. He’s now graduated from high school, and I need money for enrollment.
Hi A.S., based on what you said, it’s most likely that Loyola will also go the conservation/liquidation route that other pre-need firms have gone through. There are firms like Danvil Plans which has preserved much of their trust funds. You can email the Insurance Commission: firstname.lastname@example.org Search Facebook, there might be FB groups now by Loyola claimants. Or you can start one.
I am a plan holder of Loyola Educational Plan.Please help me investigate the Loyola Plan had already delinquent payment almost 5 months now. This delayed payment started last year but now it is getting worst. I smell fishy on this and I am afraid the company will just simply closed and non payment to plan holder.
Hi analiza, Primeplan is one of the many preneed firms that failed. Xerox the main page of your plan (where your name, plan name, amount, maturity dates, etc are written) and write a letter to the Insurance Commission asking help in claiming your benefit. Go to the IC along UN Avenue, and then submit your complaint. Xerox your letter and have it Received, Dated and Signed by the IC.
I’m a prime holder of primeplan international corporation educational plan. what should I do? The secretary told me to ask help from the INSURANCE commission. need help.
What is happening sa loyola plans consolidated inc??? Bakit hindi sila nakakapag release ng mga check para sa educ plan? Me prob ba sila? Ano po status nila??? Thanx
What is happening sa loyola plans consolidated inc??? Bakit Hindi sila nakakapag bigay ng mga check para sa educ plan? Me prob ba sila? Ano po status nila??? Thanx
i,m a holder of life insurance policy from PRYCE insurance company. They promised they will return my money after their insurance group failed to honor their obligation.To this date still no information when they can refund the money.I want to know if PRYCE is under the INSURANCE commission now? What is the procedure now how we can get back my money
thank you very much
Hi raymundo, yes, Philam Plans is now Philplans, after it was bought by PhilFirst and STI. Call 802-7202. Be ready with your policy no., plan name and face amount. http://philplans.com.ph/contact/
Is PHILAM PLANS under PHILPLANS FIRST? How will I know the status of my plan?
Hi Hercy, Danvil Plans is under conservation by the IC. Read updates here: https://www.workingpinoy.com/danvil-plans/
Is Danvil Plan still in Operation? How will i know the status of my plan?
Hi Edith, yes, in business pa ang Eternal Plans. Phone: 706-3740 to 47 / 706-3563
Is eternal educational plan still exists?
Hi tess, sad to say na bankrupt ang permanent plans. Email email@example.com and ask for assistance. Write your plan details.
can I get my money back from permanent plans
Hi Noemi, merong contact info at update dito: https://www.workingpinoy.com/danvil-plans/
Gud afternoon i would like to know about my refundble of my policy in Danvil Plans Inc.How long can i wait for the result of my own money to refund co’z i need it badly.So please i’m begging you
Hi Mae, Eduplan was one of 31 pre-need firms put under Insurance Commission conservatorship in 2010. Sorry I don’t know when you will get your money. You can email the commission: firstname.lastname@example.org
Good afternoon. I would like to inquire status of Eduplan Phils. According to them they are under Insurance Commission already. Can i still claim the educational plans that are still not paid to me? How long will I wait for it?
Hi zilpah, sad to say, Grayline is already bankrupt. You can file your complaint with the Insurance Commission at U.N. pero hindi ko alam kung meron pang asset ang Grayline.
hello i would like to ask if how to claim my money
that i supposed i hopefully claim from grayline plans thanks!
Hi Yolanda, sorry I don’t know. The TPG case is in the Makati Regional Trial Court Branch 149. You can file a complaint with the Insurance Commission.
Hello, I would like to ask whether thereis a chance to get my money back from tpg plans?
Hello Mary, merong update dito: https://www.workingpinoy.com/danvil-plans/
Hi! I wonder how to get in touch with Danvil plan, used to be Berkeley. Planning to go home December 2013 and hopefully I can get some money from them. Some of my plans reach the maturity already. Thank u so much.