If you’re a pre-need planholder with a concern, you can now write the Insurance Commission even though the IC is still in the process of absorbing pre-need companies into its system.
The pre-need code was signed into law just last December 2009 and the implementing rules were signed just last March.
In a report published by Business World, Insurance Commissioner Santiago Javier Ranada also said that the IC needs about 150 more employees, including lawyers, actuaries and researchers, to manage pre-need matters.
Ranada, however, added that the IC is prepared to hear and settle pre-need cases.
To request for assistance, you can refer to the Claimant’s Request for Assistance form on the IC website as reference for details you need to include in your letter:
- Name of Planholder
- Telephone No.
- Name of Pre-Need Company
- Plan No.
- Name of Plan
- Amount of Plan
- Maturity Date
- Summary of Claimant’s Request
You can also refer to the complaint form designed by the SEC for pre-need complaints.