How to Input your BDO ATM PIN and Activate your New BDO ATM Card


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  1. Hi cez, try at another BDO machine. Make sure you’re entering only 6 digits. Or try again tomorrow. If by tomorrow, you still can’t use it, visit your branch and ask.

  2. Hello po, kakaactivate ko lng sa atm cash card ko tapos na ok nman po cya nakuha ko na ung receipt na ng pin change. Pgtpos po nun ngbalance inquiry ako bale 0 pa ang balance.. bka po wla pa tlgang laman un.. Ang next ko po na ginawa ay nagbalance inquiry aq sa ibang atm machine na hindi bdo tas ang lumalabas na po ay invalid transaction.. hindi ko na cya ma balance inquire.. normal lng po ba un? Need ko mg antay ng 24hrs mgging ok na po ba un?

  3. Hello,paano po ung magactivate ka tax lagyan mo ng pin tapos sabi request cannot be processed daw new ATM po?tnx

  4. Hi cindz, baka nagkataon na on maintenance yong BDO system. Or yong atm mismo ang merong glitch. Try again at another machine.

  5. Hi Anne, yes, you’re right. Check again after 24 or 36 hours. Hindi pa puede ang balance inquiry or other transactions immediately after PIN change.

  6. HI..ask ko lng po,,paanu ko po maiactivate ang kabayan atm gusto ko napo sana hulugan ang problema po nsa brunei po acoh..naiactivate ko nman po xa bago ko umalis..ang kaso..dko xa maionline banking??nawala npo ung kopya ko ng papel,,dko ndin po matandaan

  7. Hi luzviminda, do you mean you don’t have a copy of your account number? You need your account number when you enroll in online banking. Call BDO from Brunei and ask: 00-800-8-631-8000. Pag alam mo na ang account no. mo, when you enroll in online banking, check “Outside the Philippines” para matawagan ka ng BDO para ma-complete ang process for enrollment.

  8. Hello po good eve..ask ko lng kabayan savings card po aq pero nkpnglan s husband ko n ofw…dahil 15 yesterday expected kn n naa may pera n accnt. Then i check my blance ..2 atm machines n pnuntahan ko keep saying invalid..what should i do..?pls help

  9. ngreg ako for online banking tapos ang nakalagay sa savings/checking account this account is inactive paanu un di tuloy mktransfer

  10. Hi elen, na-activate mo na through a BDO atm yong online banking enrollment mo? If na-activate mo na at ayaw pa rin, wait for 24 hours. Pag ayaw pa rin, call BDO 631-8000 or visit your branch.

  11. Hi akiho mae, saan inopen ng husband mo ang account? Kung sa abroad inopen, maaaring hindi pa na-activate ang kanyang atm card. Kung hindi pa activated, ask your husband to go back to where he sent the money, so he will change it to FOR CASH PICKUP, para kunin mo na lang over the counter sa BDO. Fill up a Remittance Payment Slip.

  12. Good evening po tanong ko lang po bakit po invalid code yung lumalabas samantalang tama naman po yung pin na nilagay ko hindi po kasi ako pwede mag kamali sa pin ko ee 2nd time ko palang po to ginamit simula nung nag change ako ng pin patulong naman po

  13. gud afternoon po..tanong q lang d po kc nkukuha ung sahod ng asawa q kc pag nag babalace inq. kmi niluluwa ng machine tas my nkalagay na your account has been blockek.. anu pong ibig sbhin nun.. kahapon po kmi pumunta sa bdo machine..

  14. hai powh..ask ko lang muh pagbalance inguiry powh at magwidraw sabi selected account does not exist?

  15. @Azshanna sia, pareho po tayo ng case. I was about to withdraw money from ATM using my debit card, which I used only for the 2nd time, and as I entered my PIN it keeps on saying the PIN is invalid even if I’ve entered the correct PIN. I went back to the machine 3 times, I have waited after 24 hours to try again and scared grows in me every time I keep on failing to enter my PIN. I was tremendously anxious, bad things keep on popping in my head like, maybe my card was hacked or what!! I panicked. I’m still a student and can’t afford to lose that card just because of my genius brain (LOL!), I’ll kill myself (note: sarcasm). I took action and went to BDO office to ask for HELP. They checked my card and told me that I didn’t have PIN yet and didn’t attempt to change it once!! And, I was like… “but-but, I already entered a PIN and I even got a receipt that which I, the smarty (note: sarcasm),have lost!!!!!” That’s the importance of receipts. I should put it in my mind. I FOLLOWED HER INSTRUCTIONS INSTEAD OF ARGUING WITH HER THAT I ALREADY DID ENTERED A PIN AND VALIDATED MY CARD, IT WILL JUST MAKE THE CONVERSATION INFINITE. AND NOW, I HAVE TO WAIT UNTIL TOMORROW MORNING TO TRY ENTER A NEW PIN AGAIN AS IF I NEVER DID IT ONCE! AND I REALLY HOPE IT WILL WORK!!! GOD BLESS US ALL!

  16. Hi I just want to know how I can change my bdo kabayan pinning Qatar I’m worried to deposit money my card was stolen and the bdo gave me same account I forgot not change my pin it same in my old one I’m worried

  17. My bdo kabayan card is stolen and tthe bdo main gave me same account I’m afraid because I forgot to change my pin in Philippines I’m in Qatar now How can I change and Is my account is safe??even my old one stolen and same pin..What if they know my pin And I deposit money here!!is there possibility they get my money because the bdo gave me same account

  18. Pano po mapa activate ung Kabayan savings account invalid po kc ng appear pg mgdedeposit.Im out of the country po
    my Chance pa kaya ma activate ung account ko?please i need advice

  19. Hi Amy, depende kung anong reason why your account is not active. Kung hindi mo napadalhan from abroad within 14 months, closed na yan at hindi na maa-activate. Mag-open ka na lang later on in the Philippines ng new account. You can call BDO International Access Code-800-8-6318000 or 00-800-8-631-8000 or 00-632 631 8000

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