Pag-ibig Benefits — Retirement Claims


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  1. Hi May, hindi pa kasi merong housing loan. Pero kung 65 na ang father mo, try to call Pag-ibig and ask, kasi 65 ang mandatory retirement, so dapat ibigay na yong retirement benefit.

  2. Maaari pa rin po ba maavail ng tatay ko retirement benefits nya khit my houing loan cia

  3. Mam ask q lng po ung uncle ko ng claim n 60 m claim p po b kme kc sbe ng iba meron p dw interest dw… retired sss k po ba authomatic my hulog din ang pag-ibig fund..

  4. Hi! Ask ko lang po about sa pede ma-claim ng father ko (if meron man) nag work sya sa MWSS for 10yrs and then natigil sya. 1990’s.. anu po ba ang dapat gawin since matagal na din un., may record pa kaya sya? Hndi na rin nya alam ang policy number nya. Thnk you.

  5. Hi Edgar, oo, nadagdagan pa rin ng dividends yong savings mo, pero what I know is that hindi mo pa puedeng kunin yong savings mo kung meron ka pang housing loan. I’ll check uli kung merong nagbago.

  6. Hi Ms Nora, 60 yrs old na po ako, may outstading home loan ako worth 500k plus, binabayran ko monthly, pwede pa po kaya akong mag-avail ng cash devidends?

  7. Hi Aurelio, sorry hindi po ako employee ng Pag-ibig. I just blog about Pag-ibig. Puntahan na lang po yong branch ninyo. Or call 724-4244 and ask the phone number of your branch so you can ask them

  8. nag file n po ako ng claim ng retirement nakalagay po sched eh ngayon .. pa check nmn po kung may cheke na

  9. 65 napo father ko,dipa nakapag claim ng provident claim,pwede papo ba yun i claim kahit matagal na at kahit below 240 contribution nya? Thank you

  10. Yun poba provident claim sa retirement kailangan i file once a person reach 60 with in a year,65 napo kasi father ko di pa sya nakapag claim.pwede papo ba nya i claim yun?

  11. Info lng poh 50yrs old napo ako Pede poh aq mag early retirement kasi ang pag ibig remittance Di Ko na poh nahulugan simula noon 2004, until present…Pede Ko na poh ba mawidraw? Thank u

  12. Hi Edgar, kung meron kang 240 monthly contributions (20 years of contributions) sa Pag-ibig, puede ka nang mag-file to claim your savings plus dividends (provident benefits). Bring your valid IDs and fill up a Provident claim form at your Pag-ibig branch. Pero kung less than 240, you need to wait till you turn 60 before you can claim your Provident benefits.

  13. To whom it may concern.have a nice day! Ask Ko po kung paano mawithdraw ang contribution Ko na since 2004,poh ako nag voluntary resignation Ko sa agency. Pero nag closed napoh ang agency…so now paano Ko ma claim poh o ma widraw dahil wala na poh aq trabaho?at age 50 napo ako ngaun? Anu poh ang requirements…thank u!!

  14. hi. ako po ay malapit ng makakumpleto ng 240 contributions – mga October 2017. nagkapalya po ako dati sa hulog ng premium at loan pero i-offset na nila yun sa savings yun loan. ask ko lang po. if pwede ko pong magrequest na ng withdrawal pagdating ng october 2017? may kailangan pa po ba akong isubmit na mga documento? kung sakali namn po at hindi ko pa kunin yung provident savings ko po at instead ay magloan ako, makukuha ko po pa ito kahit after another two years pag natapos ako magloan? kasi may nagsasabi na kailangan daw po e withdrawhin na agad after maka 240 monthly contributions kasi baka hindi na daw mawithdraw pag lumampas pa. after 5 more years daw pa bago mo makuha.

  15. Hi Jose, mag-apply ka ng senior citizen ID mo sa Office for Senior Citizens sa inyo. Magtanong ka sa barangay ninyo kung paano mag-apply. Mag-apply ka rin ng digitized postal ID (yong plastic card, hindi yong nila-laminate lang). You need your birth certificate and proof of address (barangay cert or latest utility bill showing your name and address). Fee is around 415 pesos, including delivery fee.
    Another option for Pag-ibig: senior citizen’s ID at barangay certificate with webcam photo printed into the certificate or Philhealth ID card.

  16. Mag aaply po sana ako ng provident fund, retired npo ako last Oct 17 2015, but all my valid id’s was lost, pano po kaya dapat kung gawin???

  17. Hi iam mr apolonio m. Austria i had file a month ago my claim fot pagibig provident for iam retired ofw (seaman) could younchecked when i can claim my check or the benifet iam claiming thanks

  18. Hi John Francis, the liaison officer was correct. Talk to Pag-ibig. Kung minsan naman, napapakiusapan sila, kasi reissue naman ang request.

  19. Thank you nora, well about the SPA will they still accept it as a proof even if it’s expired? As of now, the liason officer of my mother’s office told me to go visit the branch and beg for them to release another check.

  20. Hi John Francis, usually a check is valid for only 6 months. But there are those that are valid only for 3 months, like an SSS educational check. Maybe a Pag-ibig has a short validity too. Your SPA also has a validity limit, usually 1 year. I suggest you go to your mother’s Pag-ibig branch and use your IDs and SPA plus any claim acknowledgment stub given to you to request for a replacement or re-issuance of your mother’s check.

  21. Hi michael, sorry puede na sana, kasi more than 45 years old ka na, kaya lang 240 contributions ang required pag gusto mong kunin before age 60. There are 2 requirements: at least 45 years old and 240 contributions. Mag-isip ka na lang ng puedeng pagkakitaan dito sa atin, and claim your Pag-ibig at age 60.

  22. Hi Nora,
    Seaman po ako ask ko lang kong pwede akong mag claim 190contributions pa lang ako,nagsimula ako 1996.since 2015 until now hindi na ako nakasakay ng barko nag try akong mag apply sa ibang agency hindi na ako matanggap sa posisyon ko kasi as bosun not more than 45 yrs.old lang ang kanilang tinatanggap.Im 56 yrs.old now.Thanks.

  23. Hi Nora, My mom filed her early retirement last year and goes back to the US to live there. She left me in-charge of all her claimants including pag-ibig. She also granted me a notarized SPA. But due to my busy schedule I have difficulty on updating about my mother’s claim. I tried communicating with my mom’s company laison officer and he told me that the check was released last year and pag-ibig told him now that it was cancelled. Is there a way to still claim my mother’s check if it was released last year? How many months does a check’s validity when it was released? Thanks.

  24. Hi ask ko lang po kung pwede mag claim under ng Membership Term Maturity (20 years or 240 contributions) yung father ko, turning 57 years old napo siya and wala ng work as of now. Mahigit 20 years naman na po ang contributions niya. 2011 pa yung huli niyang hulog kasi dun na siya nawalan ng work.

  25. Hi Nora,
    Thanks for the helpful info in this blog.
    I hope you can also post a sample format of a Certificate for Early Retirement. The last employer doesn’t seem to know the contents to put into such Certificate.

  26. Hi Reynaldo, did you return to the same company in 1999? Did your new company in 1999 remit contributions to the same Pag-ibig branch? Because your 1999-2012 contributions could have been remitted to another Pag-ibig branch. Pag-ibig’s records are not yet centralized, unlike SSS. The records that you have, showing your 30k+ contributions — are those from Pag-ibig or from your company? Bring these docs, your IDs and your recent retirement check voucher to the branch that gave you the 5k+ check and ask why you got only 5k+. Or you can call your 1999-2012 company to ask them at which branch did they remit contributions during those years, and then file another claim there. Another thing is I assumed you never got a short-term loan from Pag-ibig after 1999 because if you did, then the loan plus penalties and interests must have been deducted.

  27. I applied of early retirement on year 1999 at Philippine Associated Smelting and Refining I refunded all my contributions and TAV. Then I started work again on 1999 up to 2012. Based on my records my total contributions was amounting to Thirty Thousands Seven Hundred Twelve Pesos (P30,712.00). When i applied again for refund at the age of 60 yrs. old. When I got my retirement claim check I received only Five Thousands Eight Hundred Eight and 2/100 pesos only.Iam now 65 yrs. old this coming Sept. 30,2015. What will I do and where to go to complain. Thanks.

  28. Hi allan jose, yes, you can claim your Provident benefits using this reason: Membership Term Maturity (at least 20 years of contributing and at least 240 contributions). If your loan has already been delinquent, it most likely was already offset with your savings. If not yet, your loan balance will be deducted from your total maturity amount. You can continue to contribute after you have claimed your maturity value, as you are still working.

  29. I am 51 yrs old now and contributed more than 240 contributions. Can I withdraw my contributions and deduct my prevoius multi purpose loan. I am still working and once approved I just need to tell my employer that I availed of early retirement. thank you for your response

  30. Im 52 yrs old now and I have more than 240 contributions. can I apply for a withdrawal of my contribution and can I deduct by Multi purpose loan on my said benifits

  31. Hi Ma. Teresita, if your records are in only one Pag-ibig branch (only one employer, or employers making submissions to the same branch) it will take about 3 weeks. They need more time if your records are spread out in two or several branches.

  32. What’s the maximum length of time for processing of pag-ibig retirement claims? (Granting the requirements are already checked and accepted)

  33. Hi victoria, did you work for only one company in the Phils? One thing that can delay processing is if your records are spread in two or more Pag-ibig branches. You might not be able to get your money within 2 weeks even if your records are in one branch, but you can ask Pag-ibig. You can file immediately upon arriving, then issue a SPA to your representative to claim the check, and make sure that you have an active Philippine-based account so your rep can deposit the check to your account. It’s also good to open an account with a Bancnet-member bank so you can use it to pay your SSS online, if you like. With any bank, if you decide so, enroll in online banking here because activation is through atm here.

  34. Hi Nora, I am planning to apply for APB as PERMANENT DEPARTURE FROM THE COUNTRY.. I am already a citizen here in Canada and I will be visiting Philippines soon for only 2 wks. May I know then of how many days will it take to process my claim? Thank you. Victoria

  35. Hi jeffrey, yes, your father can file his claim at the Pag-ibig branch nearest the location of PICOP, or at the branch where PICOP filed their Pag-ibig submissions. Docs: Application for Provident Benefit form and 2 valid IDs and NSO Birth certificate if the IDs do not show his date of birth.

  36. Hi Ciel, Pag-ibig needs at least 2 valid IDs. If the IDs do not show his date of birth, mag-submit ng NSO birth cert. Dapat yong name sa IDs ay the same with his Pag-ibig name. Pag walang IDs na the same with Pag-ibig name, present his NSO birth cert (kung ito yong pareho) and his Pag-ibig card. Kung wala, visit Pag-ibig and ask if they accept notarized joint affidavit na your father ____ (nickname) is the same person as ____ (name sa Pag-ibig).

  37. My father worked for 35 years , and he uses his nickname but while we were processing his SSS retirement benefit we already change it to his real name .
    How can we claimed his Pag Ibig fund savings retirement ?

  38. hello po, I am inquiring in behalf of my father, I just like to ask if my father can still claim for retirement/pag ibig benefits? since he’s already 60 last may 15. he was 27 years in service in PICOP Company at Bislig City Surigao del Sur before it stopped operating.

  39. Hi salvacion, hindi pa kasi centralized ang records ng Pag-ibig, so I’m not sure if the Palawan branch has access to claims processing results in Manila. But if they like to help, puede silang tumawag for you. Another option is to call the Pag-ibig hotline 724-4244. Puede ring call the Makati member services trunk line: 812-4731 then magpa-connect ka sa Provident claim processing.

  40. quiry lang po. last April 30, 2016 pa nag apply for retirement claim ang Mister ko sa main office sa Makati . nawala po ksi CP nya kaya di namin alam updates..pwede po ba yan kami dito sa branch office sa Palawan mag inquire kung dumating na claims ni Mister? thanks po

  41. Hello! My father just turned 60 last Feb 26,16.he’s now in the process of filing his pag-ibig retirement claim. However, GSIS retirement voucher is still missing. He went and asked for it but GSIS mentioned that he needs to wait until September bec. My father still has an outstanding loan balance from them. Now, my question is why is that so? He retired last 2014 and suppose to get his pension this year also. Is there any way we can ask for any supporting documents from GSIS aside from the voucher? Please help. Thank you

  42. hi!miss nora nag apply ako ng retirement claim noong june 14.ok naman un mga requirement ko at ang sabi ni yolly 3wks daw ang processing bago ma release.tanong ko kung pwede ko ng kunin un retirement claim ko.mahigit na 1month.ty.

  43. My husband is Mr. Edgardo A. Cantos who suffered for stroke. I’m already filed Disability Application last May 2016 here in Batangas Branch but until now no response at all. I made it to follow up always but they always said that no response from Makati. Almost 3 months already. How long will it take to process like this. Thank you very much and hoping for the early response for this

  44. My husband is Mr. Edgardo Arcega Cantos who suffered for stroke. I’m already filed disability application last May 2016 here in Batangas Branch but until now no response at all. I made it to follow always but they always said that no response from Makati. Almost 3 months already. How long will it take to process like this. Thanks very much and hoping for the early response for this.

  45. Hithere . Ms Nora patulong po pamangakin po ako ni Lita H.Clarito she died 6 years ago and wala po kaming knowledge about sa kanyang Pag Ibig,. Nag retire po sya bago sya namatay. Wala po syang asawa wala din pong anak at isa na lng po ang buhays sa knilang magkakapatid si tatay po yun. pano po namin malalaman kung mmay makukuha pa po si tatay para sa knyang yumaong kapatid. Mam kindly help us po, Im willing to talk to you po through phone para maintindihan nyo po ng maayos

  46. Hi Ronald, you can email Pag-ibig and ask if your mother has claimed her Provident benefits when she retired. Include your mother’s full name and date of birth and employment info. Attach a photo or scan of your IDs, birth cert (proof of relation to your mother) and your mother’s death cert. You can also visit your mother’s Pag-ibig branch with these docs if you want an immediate answer.

  47. Hello, my mother passed away last January 2010. we would just like to confirm if she already claimed her savings before she passed. She used to work in BPI for 27 years and availed their early retirement offer but we are not sure if she claimed her Pagibig savings. How can we verify this information and what would I need to provide for you guys to disclose this information out? Thanks in advance.

  48. Hi Maria Victoria, was there no question about your early retirement certificate? If your daughter claims the check, she needs a notarized SPA (use the Pag-ibig form), 2 valid IDs (yours) and 2 valid IDs (hers). If documents need not be verified, processing usually takes a month.

  49. I have filed my early retirement claims last mid of may 2016… Im in cebu right now, ive designated my daugther to claim it. Now we are both having a difficult time following up if the the check is available. Please help.

  50. Hello, I am from Nueva Ecija. I want to apply for Provident Benefit. One requirement for “RETIREMENT” is at least you are 45 years old and Notarized Certificate of Early Retirement. I have requested from my former employer a notarized Certificate of Early retirement. Is that document already applicable for my application or will i still go to my former employer main office in Makati for them to certify the PAG-IBIG document. I am just asking this so that i can save time and money travelling to makati. Thank you

  51. Hi Ms. Nora,

    I cant access my pagibig membership pfofile. I want to know my total contributions. I want to continue it.

    Thank you in advance for your help.

  52. My husband died last year and I have filed for benefit claims. I submitted all the needed documents in Tacloban because my husband’s office was based in Catarman, Northern Samar. I do not know now what is the status of my claims. Can I follow up status of my claims in any Pag-ibig branch? You see, we reside in Cainta making it impossible for me to go to Samar to do follow-up. Thanks.

  53. Good Day, Mrs Nora. May I ask if am qualified to file a disability claim. I was diagnosed to have kidney failure and undergoing hemodialysis twice a week. I am not working for a very long time, but I believed I contributed more or less 10 yrs in PAGIBIG fund when I was still working. I am now 49yo.

  54. Hi patir, usually 3 weeks to 1 month. Major reason for delay: when a member’s contributions were remitted to two or more Pag-ibig branches and need to be consolidated (this happens when a member had different employers in different regions).

  55. Ms. Nora, normally, considering all supporting documents have been checked and in order by receiving branch, supporting an application for a retirement claim, how many working days to process claim from submission of documents to check release? And what major instances would delay processing a claim?

  56. Hi Maria Ame, yes, you can continue saving with Pag-ibig so you have more money when you retire. You can increase your monthly savings to any amount. Are you still in Cebu? Keep your receipts so if you need to consolidate savings later on (meaning contributions were paid to different Pag-ibig branches), you have receipts for counterchecking

  57. I’m a Pag-ibig member when i was working in Saint Vincent hospital in cebu. My Pag-ibig fund is not active. What can I do aside from housing? Can I use it as a pension fund if I continue paying pag ibig fund?

  58. I am still a working in us,can I file for my philippine sss retirement benefit since I am already 61 years old.

  59. Hi catherine, did your father get a Pag-ibig housing loan? I thought of it because you said they need a certificate from the Shaw-near-Kalentong branch. In which Pag-ibig branch is miss neva? You can email miss neva c/o the Pag-ibig branch’s email address.

  60. hi miss neva i need an answerto my father retiredment. its been a long time that i filed it in pag-ibig imus last september 03 2015 up to know you didnt answer it you always told me you need a copy of certificate coming from kalentong its taken a long time. but if paG IBIG DEDUCT A CONTRIBUTION US SOON AS POSSIBLE WE DEDUCT. What kind of work are you providing?

  61. Hi Rodel, yes, when you turn 45 and you’ve already accumulated at least 240 monthly contributions, you can claim your total savings plus dividends

  62. i am a self-paying employee and is contributing to pagibig for 20 years i want to make sure when I reach 45 and early-retired to a company? will I be entitled for a retirement benefit claim? thanks

  63. Hi gelyn, sorry but you’re not allowed to apply for a lump sum. A partial withdrawal is allowed on the 10th year (between 10th year and 11th year), and on the 15th year, but there should be no gap in payments, or there should not be a missed payment, not even one month. What you can do is to apply for a loan as voluntary member. Show proof that you have another source of income. You can ask for a certification from your barangay that you are earning from your buy-and-sell business or sari-sari store, etc.

  64. Hi Rose, yes, you can also visit the Makati branch. Bring your ID, your father’s ID and authorization. You can download this Pag-ibig form Transfer of Member’s Records and print it and have your father sign it, so you can file it at the Makati branch if he has records there. Many companies started paying Pag-ibig only in 1981, when it became mandatory, and many stopped paying when Aquino made Pag-ibig optional from 1987 to 1994.

  65. Thank you Ms Nora. I have another question Maam, my dad worked for his company since 1975, but when i called pag ibig his contributions only started in 1995 until his retirement, could there be an error? He only worked for one company. During the 1980s the company was in makati and around 1987 it was relocated in Ortigas. Should i also visit the makati branch to check my father’s contribution beyond the year 1995? Or should i just inform pagibig once i visit their branch in ortigas and they can verify it for me?

  66. Mrs Nora on the proof of surviving legal heirs, who should sign as the claimant? My father is the one who died, and my mom is still alive. Thank you

  67. Hi julita, the first thing to do is this: register and get your Pag-ibig MID no.. Pag-ibig will text you a transaction no. and later, they’ll text you your Pag-ibig MID no. Then go to the nearest Pag-ibig branch with your ID, MID no. and proof of your source of income (receipt or direct marketing ID or business permit or trade association document) and make your first payment there. Later on, you can make your next payments at Bayad Center/SM Business Center.

  68. Hi Art, I have to add something about SSS and GSIS: I said the primary beneficiary is the legal spouse (if the children are over 21) — I should have said legal and dependent spouse.

  69. Hi Art, sorry but that’s really Pag-ibig’s policy. Based on comments on our blogs about similar Pag-ibig claims, it’s the surviving spouse who is the primary claimant. Recently, a legal wife (second wife after the death of the first wife), estranged from her stepchildren and even from her husband before he died, was able to claim her husband’s Pag-ibig benefits alone.
    Although the Pag-ibig law did not clearly defined beneficiaries as clearly as the SSS and GSIS laws. SSS and GSIS clearly defined primary beneficiaries — their policy: the legal spouse is the sole claimant if the children are above 21.
    In the IRR of Pag-ibig Law of 2009, it says that beneficiaries are the heirs as defined by the Civil Code of the Philippines. The Civil Code says that the compulsory heirs of a married person with children are the legal spouse and children, but the spouse gets most of the inheritance (50% of the inheritance plus an equal share in the other 50%). Check this out with your lawyer-friend as I could be wrong.
    About the Pag-ibig SPA: it’s a SPA empowering a person to file the claim in behalf of the claimant because the claimant is not able to personally file the claim. But the claimant is still the claimant. The cheque will still be in the name of the claimant.
    One option: You can claim in behalf of your father, your father gets the cheque, and then your father shares the money with you and your siblings. Another option is your father signs the Pag-ibig Waiver of Rights form, giving all his Pag-ibig benefits to you, his children.

  70. Hi Nora,

    Good day.

    Namatay po ang nanay ko recently and we are now in the process of completing the requirements for benefits claim under pagibig. Napagusapan na namin a week after mamatay ang nanay ko na na ako na ang magffile and claim ng mga benefits nya (GSIS, Pag-ibig, etc), so nag secure kami ng SPA notarized by an attorney na ako na ang magiging representative for filing and claiming.

    Nagpunta ako sa GSIS Kamuning branch kanina to get forms and requirements required. Binigyan ako ng form na dapat daw si papa ang pipirma as claimant, then check list saka ung affidavit of undertaking na dapat daw ang tatay ko ang pipirma as affiant. may affidavit of waiving of rights din na binigay sakin na iwawaive ang rights naming magkakapatid (lahit kami ay of legal age) para sa benefit and kay papa lahat mapupunta ang claims (cheke).

    Sabi ko, napagusapan na namin na maghahati hati kami sa mga benefits under pagibig so hindi na ako binigyan ng affidavit form for waiving of rights, sinabi din ng officer na 4 kami magkakaron ng cheke kapag naging ok na ung benefits.

    so nagpunta ako sa kakilala kong attorney to notarized the said document (affidavit of undertaking), pero sabi ng attorney, mali na si papa lang ang pipirma dahil rightful heir din kaming 3 magkakapatid. dapat daw 4 kami pipirma dun. sa affidavit of undertaking na binigay samin, iisang tao lang ang affiant o pipirma.

    tumawag ako sa hotline ng pagibig knina to ask, sabi ng nakausap ko ok lang daw na 4 kami pipirma dun sa affidavit of undertaking. so sinecure ko na ung affidavit na 4 kami na pipirma.

    pagdating sa affidavit ng surviving heirs (nadownload ko ung form sa pagibig site), ako ang nakapirma sa claimant with signature ng tatay ko under spouse. nung chineck ng officer, dapat daw si papa ang nakalagay at nakapirma under claimant at hindi ako. eh, nakalagay under entry number 6, “in what capacity, or by what title, do you claim the HDMF (Pagibig Benefits) of the deceased”, ang nilagay ko ay SPA.

    so tumawag ulit ako sa pagibig hotline, ang advise sakin eh ruling daw ng pagibig, tatay daw ang magcclaim at hindi ang anak.

    under pagibig fund Provident claims FAQ:

    8. Where to file for provident benefits claim and what are the basic requirements?
    • A member who is eligible to apply for provident benefits claim may file the application at the Pag-IBIG branch servicing
    his/her account, and bring with him/her the following:
    * Duly accomplished Application for Provident Benefits (APB) Claim (Downloadable from the website
    * Two (2) valid IDs
    * Updated Service Record (For government employees)
    * Special Power of Attorney and two (2) valid IDs each of the Principal and Attorney-in-Fact
    (If member cannot claim personally)

    4. Death 1. NSO Certified True Copy of Member’s Death Certificate
    2. Notarized Proof of Surviving Legal Heirs [HQP-PFF-030]
    (Downloadable from the Pag-IBIG website at
    3. NSO Certified True Copy of Birth Certificate of all children or
    Baptismal/Confirmation Certificate (If with child/children)
    4. Notarized Affidavit of Guardianship [HQP-PFF-028] (If with
    child/children under 18 years old or if child/children is/are
    physically/mentally incompetent) (Downloadable from the
    Pag-IBIG website at
    5. To establish kinship with the deceased member, the claimant
    shall submit any one of the following:
    ? NSO Certified True Copy of Member’s/Claimant’s Birth
    ? NSO Certified True Copy of Non-Availability of Birth Record
    and Notarized Affidavit of Two (2) Disinterested Persons
    [HQP-PFF-029] (Downloadable from the Pag-IBIG website at
    ? Certified True Copy of Member’s/Claimant’s Baptismal/
    Confirmation Certificate
    ? If Member is single, Certificate of No Marriage (CENOMAR)
    ? If Member is married, NSO Certified True Copy of Member’s
    Marriage Contract and Advisory on Marriage

    nirerequire under Annex 5 na ang magffile ng claim ay magpprovide ng requirements to establish kinship. hindi nakasaad na tatay lang ang pwedeng magclaim, hindi rin nakasaad na hindi pwede ang anak na magclaim kahit na buhay pa ang tatay.

    ang hindi ko maintindihan eh legal heir din ako katulad ng tatay ko at 2 kong kapatid. may SPA ako na pinagagreehan naming lahat na ako ang magffile and claim. pero bakit may sariling patakaran ang pagibig na taliwas sa FAQ nila posted in their website??

    anu po ang mai–advise ninyo.
    salamat po ng marami.


  71. Hi nora, I just want to ask. My father retired at the age of 62 last August, 2015. What would he do to claim his contribution? thank you.

  72. Hi Rebecca, yes, you can visit his Pag-ibig branch and ask. Bring your ID, your father’s death cert and your birth cert (to prove relationship). You can also call the Pag-ibig hotline: 724-4244 Be ready with your father’s info like birth date, date of death, company name, years of employment.

  73. Hi! My Dad died in 2006, and retired from work four years earlier. We don’t know if he claimed his retirement benefit. Is there a way for us to find out? If no, then can we claim his death benefit and dividends? Thank you

  74. Hi zeny, I also read DOLE’s retirement pay rule, and why 15 days was turned to 22.5 days. 5 of this 22.5 is Service Incentive Leave (SIL). Read this and you’ll see that if your retired employee enjoyed at least 5 paid vacation leaves per year, you can remove 5 days from the 22.5 total. I’ll try to find that one which says that Pag-ibig retirement can be used as substitute. Will get back to you later.

  75. good day Mam, kami po ay isang Agency na ang business ay janitorial services.May isa kaming retired employee na binayaran namin ng Retirement pay na half-month salary x number of yrs in service. Nagreklamo sya dahil sa batas daw ay Daily rate x 22.5 days x no. of yrs. in service dapat nareceive nya. nabasa ko nga po sa Dole guide. kaya lang po, ang sinisingil namin sa Billing sa aming principal (kung saan binibigay ang aming services)ay half-month salary lang po, bale 15 days. Nabasa ko po sa dole guide to retirement, na may option ang employer na pwede ang Pag-ibig Retirement benefit ang i-substitute ng employer for paying Retirement as long na may Employer share kami sa monthly contribution, at mayroon po.Tama po ba ako? na pwede yung maging option namin?Kasi wala kami pagkukuhaan ng kapupunan na hinahabol niya. sana ay matulungan nyo ako. Salamat po

  76. Hi Marites, it takes 3 weeks to 1 month or more. Did they not give you a phone no. to call for follow-up? If not, call the hotline after a month of no call-up: 724-4244

  77. Hi Lloyd, yes, you can apply for a Pag-ibig housing loan. Even if you’re short on the required 24 contributions, you can immediately pay what’s lacking in one payment, so you can apply. For example, you only have 16 past contributions, so you need 8 more contributions to complete the required 24. You just pay 200 pesos x 8 = 1,600 pesos, and you’ll be allowed to apply. After your loan is approved, and the loan amount is higher than 500,000, you will pay the increased monthly contributions based on your loan amount. Here’s a table of Pag-ibig loan amounts and monthly contributioons

  78. Hi Nora, I have staggered contributions since 2010 totaling over 5 thousand pesos. Am i entitled for a housing loan at this point? I am an OFW.

  79. Hi Richard, do you mean that her spouse filed his claim just before he died, and that the claim was not yet processed and was not yet claimed by the spouse? If not yet claimed by her spouse, she’s the primary beneficiary. But she is required to write the names of her spouse’s parents on the Proof of Surviving Legal Heirs form. Other requirements: Application for Provident Claim form, 2 valid photo IDs, NSO marriage certificate and NSO death certificate.

  80. Hello. I have a friend. Her spouse who’s a public school teacher for 32 years has died. Before he died, he was 60 years old and 6 months. He filed for early retirement july 25, 2015. Time of death 2nd week ng august 2015. May I ask who’s the beneficiary? They have no child. What are the requirements to claim pag ibig benefits of her spouse. Thanks po

  81. Hi sheila, did your father receive an acknowledgment stub? Was it written there that you can call them after 3 to 4 weeks? That’s usually the time frame that they give. And usually they write a phone number to call for follow-up after 3 or 4 weeks. This is Pag-ibig Shaw’s phone number: 422-3000

  82. Hello po may I ask the status of my father’s retirement benefit. My father is Mr.Edgar D. Farola. up to now there’s no update. We live here in general trias cavite and it’s difficult for my parents to travel many times to shaw. Thank u

  83. Hi Josephine, yes, you will have something to get from Pag-ibig. Your salary loan amount was about 80% of your total savings last March 2014, so you have about 20% left. What Pag-ibig does is to deduct your total loan from your total savings/dividends, if your loan is left unpaid. The same with SSS, if you have an outstanding salary loan when you retire, SSS will deduct your loan monthly from your monthly pensions, until your loan is fully paid off. You’ll start getting your pension only after your loan is paid off.

  84. I have more than 240 contributions. I’m already 59 this October of 2015 and plans to retire by 2016 to get myself involved in charity works. I have a loan at Pagibig which I had received last March, 2014 of P20,140.00.I have not paid anything yet, because my salary is not enough to pay those bills that I need to pay. I also have one from SSS. Can I still get my retirement benefits even if I did not pay any single amount to my loan? Thank you for reply.

  85. Hi julie, yes, you can pay your MP2 at any Bayad Center. Don’t check member type, but if the Bayad Center insists on you to check member type, check VM (as anyway, your MP2 payment is voluntary although you’re employed). Keep your receipts and keep a record of your savings for future reference.


  87. Hi Cristina, usually Pag-ibig processes claims in 3 to 4 weeks. You may call Pag-ibig to follow up after 4 weeks

  88. Hi Hilario, file your claim in person at your Pag-ibig branch with 2 valid photo IDs, Application for Provident Benefits form and NSO birth certificate. If you worked in different cities or provinces, make sure your contributions have been consolidated in one branch before your file your claim.

  89. Hi Felisa, have you filed your Provident benefit claim at your Pag-ibig branch? After filing, processing takes 3 weeks to one month. Pag-ibig will give a stub with a phone no. for follow-up.

  90. Hi i am felisa i retired last June 1 2015 at LGU Cainta compulsory retirement. why up to now i have not received my BENEFIT? PLS MAKE IT I NEED THE AMounT BADLY TY GBUs
    Please facilitate my CLAIM. MY NAME IS FELISA F TANCINGCO

  91. I want to know the status of my retirement claim which was filed on July 22, 2015. I’m trying to reach the number given to me 812 4731 local 402 but no one is answering my call.
    Please let me know the status. Yours truly, Arnel Batac Ople

  92. Hi Carmela, you have your own residential title, and you’re a Pag-ibig member, so yes you can apply for a Pag-ibig home improvement loan. Your only problem is you need to show proof of your source of income. Do you have a bank account where there’s a 2-year or longer record of regular deposits? Other requirements will be building plans signed by an engineer, bill of materials and labor costs, and building permit and SPA for your Philippine representative. These are my unsolicited thoughts though: I feel uneasy about the thought of pawning your fully-paid house to repair it, especially that you’re not here to supervise the repair, and there’s the risk that you can lose your house to foreclosure if you’re unable to pay off your loan. Maybe it’s wiser to save money, then have the repair when you accumulate a bigger amount. Saving will also test your ability to receive a bigger amount of money and set it aside regularly.

  93. I’ve been paying regularly. I want to have my house in Bulacan repaired or have home improvement. Already totally paid. Has title. What should I do? I don’t have work. I’m a housewife. I’m here abroad, plain housewife. Is there a chance I can reconstruct my house in pilipinas since i am paying my regular contribution?

  94. Hi Honorato, it’s really sad that Pag-ibig has not yet centralized their records. If you worked for only one company in the Philippines, then it’s most likely that your local savings/dividends total is correct. It could be that your OFW contributions were remitted to the OFW office at the Makati Gil Puyat branch and was not included in your claim. You can call or email: and CC
    OFW Center/CEO III
    OFW Members Services Department
    317 Justine Bldg. Sen. Gil Puyat Avenue, Makati City
    Tel. No.: (02) 422-3114

  95. Hi Leslie Ann, you said your father has already claimed his money from Pag-ibig when he retired, so he has no more money to claim from Pag-ibig. I think Balik Savings65 is just a pakulo to make processing faster for those 65 and older who have not claimed their money from Pag-ibig.

  96. hello, I claimed my retirement benefit last april 2015, iloilo pagibig branch. Your processing was so fast my check arrived this june. The thing is my total contributions from 1981-1996 in my former company plus my 18 yrs abroad contribution i compute it to be more 20 thousand in total. My question why i received only 18,787.77 for my retirement without any dividends and even less that my total contributions.

  97. hi po, is my father qualified for balik savings? He has retired and has claimed his lump sum from PAG IBIG. He did not continue contributing. thanks

  98. Hi JR, POP has been changed to MP2 or Modified Pag-ibig Program and is now offered to both OFWs and non-OFWs. There’s also the original savings program Pag-ibig 1. When you turn 60, you get your P1 total savings plus dividends in one lump sum (in a single check), not pension. It’s SSS that gives pension. You can also claim your P1 at age 45 or older if you have accumulated 240 monthly savings. For MP2, you can withdraw your savings after 5 years, or if you like, on the 5th year, you renew your account for another 5 years. If not yet a P1 member, get your Pag-ibig MID no. and then start paying. For MP2, apply for your MP2 account no. then start paying.

  99. Hello po, I’m Ofw. If I become a member of POP, can I avail of pension when I retire at the age of 60? Thanks

  100. Hi shirly, that program is for members aged 65 who have not claimed their benefits or who have continued to contribute to Pag-ibig after claiming. If your father continued to contribute to Pag-ibig after getting his disability benefit, then he can claim his savings. You can call Pag-ibig 724-4244 and ask if your father has still benefits to claim. Be ready with your father’s personal and Pag-ibig information.

  101. Hi Ms. Nora! My father suffered from stroke and he already claimed for disability few years ago. I’ve seen in the tv ads the Balik Savings 65 whereas 65 yrs above can claim their contributions plus the interest. Can my father can still avail of it eventhough he already claimed for disability? Thank you very much! Regards, Shirly

  102. Hi Rowella, if your father’s company remitted contributions to Pag-ibig, then your father can file his claim at the Pag-ibig branch where his company remitted contributions, usually the branch nearest his company’s location

  103. Hi pOh. my father has been working for 5 yrs in a new company. Can he get something because he just retired. thanks.

  104. Hi Garingo, I hope you get your claim next week. Or it might take a little longer as you are in the province. Didn’t they give you a phone number to call for follow-up? You can try this Pag-ibig Iloilo Services hotline: (033) 338-1032

  105. Hi Redentor, I’m surprised they didn’t accept your loan balance payment as you said it’s been only a year that you did not pay. The loan term is 24 months, right? If Pag-ibig gave you that advice, they should have also told you to use your money to increase your savings to offset what will be deducted from your savings. They’re partially correct in their advice, as Pag-ibig does not continue to charge interest and penalties for delinquent loans. What they do for unpaid loans after 24 months is to deduct money from the borrower’s savings to pay the member’s unpaid loan. It’s not like SSS, which continue to charge interests and penalties on unpaid loans, month after month to year after year, even to the point of wiping out pensions in many cases. I suggest that you pay off your loan balance, since you have the money, so your savings will remain intact, and will continue to increase. Another option is for you to follow their advice — not pay your loan balance, but increase your monthly savings to 500 a month or 1000 a month or more, or register in Pag-ibig 2 and save. The advantage in saving with Pag-ibig 2 is you can get it after 5 years.

  106. Ms I would like to verify the status of my retirement benefits filled last February 25, 2015, at PAGIBIG Iloilo City. Thanks, and God Bless.

  107. Dear Ms., I’m now an OFW. I have a salary loan balance. I wanted to pay my balance; when I was about to pay my balance, someone in Pag-ibig told me that it’s okay if I don’t pay my loan balance as I’ve been a long-time member and have been paying until now. It’s been almost a year since I haven’t paid my salary loan. If I follow their advice, what will happen to my contributions? Do I have something to claim later on? What will be the problem if the balance remains unpaid? And what’s the benefit of paying my loan? Thank you very much.

  108. Hi melanie, Pag-ibig does not accept late payment of contributions from individual payors. You can pay months or a few years in advance to complete the required 240 contributions for early claims, but you still have to wait for those months or years to pass in real time before you can claim. I suggest you continue to save with Pag-ibig, as the interest rate is much higher than those offered by banks. About the 6k death benefit, you’re right that this is given only to beneficiaries of members who did not claim their benefits before passing away.

  109. Hi Nora, I transfered me to our prov’l branch last year. My mobthly contributios was stopped by our main office since then. I worked with this company for 25 years but I only have contibutions from year 2000 when it was mandatory (because our company only paid SSS), instead of 1987. Now I still have some gaps to fill to apply for a lump sum which requires a total 240 contributions. What can you suggest > fill and pay the gaps (7 yrs) to make it 240 or just wait until I reach 60? Will early retirement rsisks me being ineligible of the funeral P6000 claim right?

  110. Hi Marivic, it’s okay even if you have gaps. If you’re already 45 years old or older and have already accumulated 240 contributions, you can file your claim.

  111. What if there’s a gap in contributions? To make it 240, do we need to fill up the gaps to wait for the maturity? is the gap a hindrance or just wait to make it 240 contributions? I mean if we take maternity leave, there’s a gap in contributions. Once we cover the gaps and the total becomes 240 contributions, can we claim provident benefits?

  112. Hi ana, if your mother used the form Application for Provident Benefits Claim Form when she claim at retirement age, she might have already claimed all her money. But yes, there could have been errors, so you can visit your mother’s Pag-ibig branch with your mother’s ID and authorization letter and ask if your mother has money to claim.

  113. Can my mother who’s a retired teacher claim? She said she got a lump sum when she retired, but there are no dividends. We saw a a commercial on tv balik dividendo65. can she claim divideds? Thanks.

  114. Hi marie, yes, if you’re a Pag-ibig member, or if your school remitted your Pag-ibig contributions. You can claim your Pag-ibig savings if you’re 45 or older and you have accumulated 240 monthly contributions. If less than 240, you can claim at age 60 or older.

  115. Hi ghen, your mother can go to her Pagibig branch and file her claim. Documents: Provident Benefit claim form, 2 valid IDs, NSO birth certificate, GSIS retirement voucher. Her benefit amount is equal to her total savings plus dividends. Obtain a SPA if you will process your mother’s claim in her behalf.

  116. hi ms nora. my mother retired as teacher last 2007 at the age of 60. she is 68 years old now. how can she claim her provident benefit? and how much is the benefit?thank u

  117. How can I avail of a loan? I’ve been a member for more two years. What are the requirements and how fast is the loan released? demar consad of kidapawan city north cotabato. as of now I’m here in qatar as ofw. thanks

  118. Hi ruby, I assume that your salary loan was already deducted from your total savings 2 years from your salary loan date. Pag-ibig’s policy is to offset unpaid salary loan and savings 2 years from loan release date. You can claim your remaining savings plus dividends as you have already migrated permanently.

  119. Hi Nora, I migrated in the US and now a citizen, when I left Pilipinas, I left a salary loan. Will affect of anything if i decided to withdraw my contribution?

  120. Hi Raymond, yes, he can claim even if he does not know his number, as long as he’s 60 years old or older, and he presents 2 valid IDs and the required documents. It’s not pension; it will be a lump sum amount. He makes a list of his companies and employment dates so he can check if all his contributions are included in the computation. If not yet 60, he needs to have accumulated at least 240 contributions so he can claim, or he retired under his company’s early retirement fund program.

  121. Hi Ms. Nora. my father wants to claim his pension after 16 years of work in his company but he didn’t remember his membership identification number. Is it possible to recover his record in pag-ibig by using his name only? Thanks.

  122. Hi Alfredo, just like you, I also thought years before that our Pag-ibig contributions will be matched not only by our employers, but also by government, as implied, whether unintentionally or not, when Pag-ibig was being launched. But years later when I checked the laws that established Pag-ibig, I read that it’s only the employer (Industry) that will match the employee (Ikaw) contribution. The role of government (Gobyerno) is to manage the funds mainly for housing, using the services of banks (B).
    When the time comes that you get your Pag-ibig savings, your TAV (Total Accumulated Savings) printout should show your list of contributions, employer contributions and annual dividends, and what you should get as Total Provident Benefit is equal to your Total Contributions plus Total Employer Contributions plus Total Dividends. If your TAV printout do not show your employer contributions and your annual dividends, then go to Pag-ibig and ask for explanation and correction. Please comment again to share your updates.

  123. I’m a retired Deped employee and was active in the service when PAGIBIG fund was established. What I know is that Pagibig means Pagtutulungan ng 4 na bahagi. I -kaw (employee), B-anko, I-ndustriya (employer, at G-obyerno. With this system, Ikaw as employee will pay as participant a monthly contribution that will be matched by your employer. We as teachers of DepEd, our contributions are to be matched by the banks that are managing our money that should also be matched by the government. Pagibig will manage the funds that will be used for housing or real estate and also for provident loans to members. This means Pagibig is earning from the money entrusted to them. Why then that after 240 contributions or 20 years, when the time comes for the member to get his money, that what he gets back is only the money he has saved? Where is the portion of the employer? the bank that earned from the funds and the government? Just asking.

  124. Hi noel, you can withdraw only after accumulating 240 contributions and you’re 45 years old or older, or if you have an immigrant visa, or retiring at age 60.

  125. Hi Joy, do you mean you’re no longer interested in this house and lot paid for by your housing loan? Are you willing to give back the property to Pag-ibig so your father can get his retirement benefit? Are you willing to lose all the money you paid for the house and lot? If yes, then you can ask Pag-ibig if instead of foreclosure (since this process takes time), you sign an agreement giving back the property to Pag-ibig so your father can be cleared of his housing loan and so he can get his Provident benefits.

  126. What should we do if a member has a delinquent housing loan? We had a housing loan that we have not paid because our father had a stroke. They said that for retirement benefit claim, foreclosure is needed. How is that?

  127. Hi mam nora! Thank so much po sa reply kailangan ko po talaga tulad nyo to guide me sa problema namin. Same situation din sa SSS kc member din mother ko 72 contributions na xa (SSS) aasikasuhin din po namin if pwd po xa makapagpension. Pati po Sa birth certificate de guzman po ginamit saming 2 magkapatid at Venus Caligagan nakarecord na mother. Masalimuot po mga papeles namin ;-( kaya kaya pakiguide po ako palagi mam. Update ko po kayo Lagi sa pagpaprocess sa pagibig and SSS. Thank you so much talaga!

  128. Hi Juve, your mother should be able to claim her savings because the money is hers. Her records have 3 discrepancies: her birth date, her name, and her surname (as she’s not married). Pag-ibig has this form: Joint Affidavit of Two Disinterested Persons, but this form resolves only the discrepancy in birth date. To fill up this form, use the name and birth date registered in Pag-ibig.
    Then make another Joint Affidavit, copy the same format, but remove Nos. 1 to 3, and substitute these:
    1. We personally know Venus Caligagan De Guzman of (home address), being acquaintance for a long period of time;
    2. We declare, confirm and affirm that she, Venus Caligagan De Guzman, a Pag-ibig member, is the same person who is named Maria Vinuz Fernandez Caligagan in her birth certificate;
    3. We declare, confirm and affirm that her surname De Guzman is the surname of her common-law-husband, ________ De Guzman, with whom she has one child ( ___ children).
    4. We declare, confirm and affirm that the names Venus Caligagan De Guzman and Maria Vinuz Fernandez Caligagan refer to one and the same person;
    5. She has been using Venus Caligagan De Guzman in all her documents and transactions;
    Make this second affidavit only if Nos 1. to 5. are true and correct. To be sure, before you have these notarized, you can go to Pag-ibig and ask if these affidavits are enough to resolve the discrepancies.
    And may I ask a favor from you? Would you please comment here later on if Pag-ibig accepted your affidavits? Thanks

  129. Hi Ms Nora, my mother wants to claim her contributions. She’s 63 y/o but the problem is, Venus Caligagan De Guzman born June 21, 1952 registered name and birth as member but her nso birth certificate shows Maria Vinuz Fernandez Caligagan born July 12, 1952. Then she’s not married to my father all this time. What should she do? need your help ms. Thanks.

  130. Hi charliemagno, required claim forms: Provident claim form, Pag-ibig ID card and 1 valid photo ID (orig and xerox), copy of total accumulated savings (TAV) and NSO birth certificate. Yes, your uncle can request the Albay branch to file for him, but he needs his TAV copy which he can get only from the branch where his records are. Did he work in only one company? Your uncle can email or call the branch where his records are. Here’s a list of Metro Manila branches , or you can visit or call the Albay branch and ask if your uncle can file in the Pag-ibig Albay branch even if his records are in Metro Manila.

  131. hi nora may i ask. my uncle worked in manila for almost 9 years. He’s a member of pag ibig. He’s 60 years old. He has a pag-ibig id. How can he claim and what are the requirements? His previous company has already closed; it got burned. His pag-ibig id is old. hope you can help us. He’s here in albay. can he claim here, as manila is far, and he’ll get dizzy if he travels to manila to process his claim. thanks.

  132. Hi Rebecco, you should claim at the Pag-ibig branch nearest the company where you worked for the longest time. List the companies where you worked including the employment dates, so you can cross-check when you see your Total Accumulated Values copy. You can request this. If there are missing contributions, that means your other Pag-ibig contributions were remitted to another branch (this happens if you worked in another city). You can consolidate your records before filing. Use this form: Transfer of Member Records
    Here are of the Pag-ibig claim forms needed

  133. Hi Nora good morning, may i ask which branch office should I go to for my claim. I live in Muntinlupa City. I like to claim my retirement money. I’m 66 yrs. What are the requirements? Thank you

  134. mam may i ask about the retirement claim of EDITO ROMERO ADORIO. We filed august 31 and they said it will take only 3 weeks. What direct line can we call to inquire? thanks and god bless

  135. sir mam. tanung ko rin po kung cno po ba ang pwede mkontact sa pag inquire ng retirement claim pra direct na lng po namin clang tawagan thanks po and god bless?

  136. gud am sir, mam puwede po bang malaman kung na i process na po ba ung retirement claim ni edito romero adorio father ko po. last july po kc cla nagprocess e sabi po sa knila mga 3 weeks po ung process.

  137. Hi donna, sad to say, you need a stable source of income to be able to apply for a housing loan. Income papers are required. I hope you find a good job. Keep strong and prayerful. Take care

  138. Good pm..may i ask if we can avail of a housing loan from pagibig.. my minor siblings are pnp pensioners. both of our parents have passed away the eldest..we now live in this house and lot that my father bought from urban ..been a pagibig member, but it’s been 2yrs that i don’t have work.. pls reply tnx

  139. Hi Ria, if your father did not claim his Pag-ibig Provident benefits (total savings plus dividends) when he retired, then you can file your claim for Provident benefits. The 6k death benefit will be added to total savings and dividends. But if he claimed already before he passed away, then you can no longer claim, because he stopped being a member when he claimed his Provident benefits. Ask others too

  140. Hi. I am just going to ask about death claim. My father worked in a municipal government for almost 17 years, retired at the age of 60. So as a government employee, it means that he is a member of Pag Ibig Fund. And now that he passed away, do you think his beneficiary is qualified for death claim somehow? I appreciate very much your reply to this matter.. God Speed on you!

  141. Hi mlhon, Pag-ibig has no pension program. When you turn 60 or have accumulated 240 contributions and turned 45 or older, what you will get is your total accumulated values (TAV), which consists of your total savings plus total dividends.
    Yes, all your savings will be consolidated. Do you already have a Pag-ibig MID no.? OFWs can check their contributions at
    When you get back, if you like, go to your Pag-ibig branch with your IDs and ask for a copy of your contributions. If you don’t find your overseas contributions there, go to the OFW office at the Gil Puyat Makati branch and ask for a copy of your contributions. Ask how you can consolidate your contributions in one branch, so it’s easier to claim later on.

  142. May I ask if we can get pension from Pag-ibig just like that from sss? I already paid contributions for 2 years until 2015. Can I claim those later on at maturity, as long as I continue contributing? I also paid contributions when I was employed in the Philippines and when I worked in Singapore — will these be included?

  143. Hi beth, what I know is that you can no longer claim, because she stopped being a member after she got her retirement benefit. Ask others too, to be sure.

  144. Hi. my mother died this year. last 2013, she received her retirement benefit from pag-ibig.. are we still eligible to apply for death claim though she already got her retirement benefit? thank you

  145. Hi, ask ko lang balak ko sana i-member yung isang lolo ko na 62, na pwede pa kaya?, worth it ba pa? Tnx!

  146. Hi dennis, yes, if you have accumulated 240 contributions.
    If less than 240, you must present to Pag-ibig a certificate from your former employer that you have availed of their early retirement program.

  147. Hi allan, even if you pay in advance 3 years of contributions, you need to wait for the actual passage of 3 years, meaning you can get your savings only after 3 years (in 2017), and you must be 45 years old or more by then to get your savings.

  148. good pm po,kulang po ako ng 3 yrs bago makumpleto ang 20yrs sa pag ibig.kung bayaran ko po ba remaining bal.ko na 3yrs,ma aavail ko na early retirement claimko,,salamat po.

  149. Hi Ron, I can’t find a circular yet regarding that matter. You can use the Pag-ibig Law or RA 9679 which defines Mandatory and Voluntary Membership. Mandatory membership is for those aged 18 to 60. Pensioners are mentioned as examples of Voluntary members in the IRR of RA 9679.

  150. Hi Nora,
    Tanong lang, meron bang circular na nagsasabing di na required ang mga retired employees na magcontribute ulit sa fund kung sakaling magkatrabaho ulit/employed ulit sa isang kompanya?ano ang pwede kong gamiting proof/circular/memo?

  151. Hi! Ask lang po. Ang housing loan po namin ay 14yrs po ang contract ng loan pero 8yrs and 2 months lang po paid off na po namin, last May 2014. Ang housing loan namin ay under po ng POP. Nag huhulg po kami monthly ng saving sa POP w/ passbook pero maraming gap. Means di po regular nahulugan. Ang tanong ko po ay May makukuha po ba kaming pera galing s housing loan namin, nagyon paid na off na to? Tama po ba ang pagkakaintindi ko na mayroon P600 monthly na nilalagay s savings nakasama sa monthly amortization namin.? Kung meron kelan po namin puedeng makuha? Pati po ang POP savings? Kami po mag asawa ay US base na. Isa na pong US citezen ang asawa ko na naka name s POP at 59yrs old pa lang po.
    Salamat po


  153. Thanks Ms Nora for your inputs. I’ll consider these options you’ve mentioned. Appreciate the compliments as well 🙂

  154. Hi Richard, sorry, was busy yesterday so I replied to only a few, and didn’t see you have an earlier comment here. Partial withdrawal is only allowed within the 12-month period after the 120th contribution or 180th contribution, and yes, there should be no gap in the contributions, not even a 1-month gap. The earliest that you can claim is when you turn 45 and have accumulated at least 240 contributions. Yes, it’s good if you continue contributing if there are no other priorities, but if there are, you can miss payments without incurring any disadvantage other than that of not increasing your total savings. You write well; perhaps you can explore blogging…
    Pag-ibig Makati is along Buendia, near RCBC Plaza/Zuellig Loop

  155. Hi again Ms Nora. Actually its more of an inquiry than an FYI from my end 🙂 I thought you can give me supplemental information with regards to Pag Ibig’s policy as Im having a difficult corresponding with them.

    Anyway, do you know if the 240 monthly contributions leading to the maturity fund payout need to be without gap?

    Any contact number that I can reach Pag Ibig? Their hotline is not working. Worst case, I can just go to their ofc in makati. Where is this located btw?

  156. Hi Richard, thanks a lot for taking the time to give correct information. Will help me a lot and others too. It’s important to me that I’m giving correct info. I will use Pag-ibig’s reply to you as basis for future inquiries. Perhaps there are some allowances for OFWs — I paid for Jan to May 2014 on Feb 19, 2014 at the OFW floor in Makati for my OFW sis-in-law and they accepted it. Also, the Pag-ibig deduction for OFWs in their OEC is 100 pesos, so the minimum is 100 pesos. I will add some notes on OFWs and individual payors in future posts. Thanks again, Richard, and more power to your endeavors.

  157. Erratum:

    *Pertaining to my earlier inquiries, I was told by a Pag Ibig representative that they DON’T accept retro payment…

  158. Hi again Ms Nora. Pertaining to my earlier inquiries, I was told by a Pag Ibig representative that they accept retro payment. It contradicts a bit with your suggestion to Ms Virginia that she can start paying her past dues at least for the April to June quarter? Will this (retro quarterly payment) also apply to me given I missed April and May na? I was advised kasi that I can only pay starting June.

    I reside in the Philippines by the way.

    Here’s the excerpt response I got from Pag ibig through facebook:

    ” Hi Sir Richard, Good day to you! You may continue paying your contributions as individual payor.

    The minimum monthly contribution is P200. You may opt to contribute a higher amount as this would mean a higher amount of savings upon membership maturity. The initial payment of contribution will be upon membership registration, while succeeding monthly contributions may be done at any Pag-IBIG fund branch. Self-employed or voluntary members must remit their contributions on or before the 10th of the month. They may also opt to pay their contributions on a quarterly basis, provided that such remittances are made on or before the 10th day of the beginning month of the quarter.

    We don’t have retroactive payment of contributions. Unpaid monthly contributions are considered as gaps. You may pay your contribution for the month of June onwards.

    Thank you – admin5″

  159. Hi Ms. Nora. Im interested in the maturity claim upon completion of 240 monthly contributuons. Im 40 years old. I’ve been a Pag-ibig paying member since 1997. So in fact, me & my company has been paying continuously for the past 17 yrs. Roughly around 200 monthly contributions were remitted already. But Ive missed my April and May contribution due to separation from work. You mentioned here that early partial claims on the 10th year should be gapless. Same also with the 20 years / 240 monthly contributions ? If so, what can I still get out of the maturity claims?

    Im jobless now, will probably get another job later this year. Do u suggest that I continue paying my monthly dues? Or wait for my next job? Are there disadvantages of prolonged missed monthly dues / dormant members?

  160. Hi Virginia, you can no longer pay for past years. You can start paying again. Start this Apr to June quarter. Yes, you can increase your contributions. Minimum for Pag-ibig 1 is 100 pesos and minimum for MP2 is 500 pesos. Do you have your Pag-ibig MID? This is how to get your Pag-ibig MID no.. You can also save with MP2 so you can get your savings after 5 years.

  161. Hi po,gusto ko po sanang malaman kung pwede ko pang ipagpatuloy yung hulog ko from 2011?the whole year po ng 2011 nkapaghulog ako at nung 2012 till now hindi na po.pwede ko po bang blikan at hulugan ang 2012 till now at baguhin ang contribution ko?thanks.

  162. Hi arben, if your father is near Bethesda, he can inquire at Viamericas Corp at 4841 Montgomery Avenue, Suite 400, Bethesda if they offer BDO account opening

  163. My father is now in Maryland. Landbank suggest that we may deposit the check, but then right now i just found out that my father cancelled all His bank account. No, the SPA is not specific to Landbank. it was intended to be in general for any other uses, if just in case needed.

    thanks Ma’am nora.

  164. Hi Arben, you mean Landbank refuses to encash the check? What did Landbank suggest? Is your SPA specific to Landbank? Ask Landbank if they want a more specific SPA, and what details should be included in the SPA. If Landbank will not recognize any kind of SPA to encash the check, then ask your father to open a Kabayan account in the US so you can deposit his check in his Kabayan account. BDO remittance partners in California If he’s not in California, write where he is, and I’ll find info on BDO partners there

  165. Hi,

    the story goes like this, month b4 my father turn 60y/o he for lump sum. but even b4 he turned 60 he go to US with my two younger brother since he has special immigrant status from the US embassy. now a week ago we already got the check from landbank. our problem is that the bank wont allow as to get money even if we had special power of attorney. my question is what is the best way to do so we can get the money ASAP. pls Help us.

    Thank you very much.

  166. Hi Jocelyn, I admire you for starting to be so responsible and resourceful at a young age. For SSS, surely you’ll get a pension because your no. of contributions is more than 120. But if you’re still working at age 60, you can’t get your pension yet. If you file your pension claim at age 60, SSS will require you to also submit a cert of separation from employment. But starting at age 65, you can have your pension whether you’re working or not.
    For Pag-ibig, what you get is not pension but a lump sum of your total savings plus dividends. I see 3 possible options for you: Membership term maturity (You can get your Pag-ibig savings after accumulating 20 years of contributions or 240 contributions, whether you’re working or not) or Early Retirement at age 45 (if your company has an early retirement program) or Retirement (age 60, whether working or not). If you like, you can also save with Modified Pag-ibig 2 (MP2) and get back your savings plus dividends after 5 years.

  167. Ask ko lang po.I started working at the age 17. I am now 41. My SSS contributions are now a total of 210. I have not asked from Pag Ibig pero I have made 2 loans na po and so far updated din naman when it comes to consolidation from all my past employers. So pag 45 na ako, puede na ako magfile ng retirement? Ano yung separate from employer? Kelangan resigned na ako sa company when I file for retirement?Nag aalala ako kasi I am still working, baka pag 60 na ako dami ko na contribution tapos hindi din ganun ka beneficial sa akin. Pa explain naman po thanks.

  168. Hi Grace, sori hindi pa puede. Ang earliest partial withdrawal ay sa 10th year (pero dapat continuous; walang missed payment). Puede kang mag-loan, pero kung matagal ka nang resigned/unemployed, baka hanapan ka ng certification of source of income.

  169. hello po! mam tanong ko lang po kung pwede po akong magwithdraw kc naka 5 years po ako sa work ko before po ako magresign and complete po ang contri ko. thanks po.

  170. thank you.. pwede na po bang asikasuhin na namin sa pag ibig ngayon, or kailangan pa rin po namin na mag 60 sya bago kami mag process.
    salamat po.

  171. good afternoon,
    this coming august 7 mag 60 years old na po ang father ko, pwede na bang ngayon month na namin asikasuhin ang pag ibig retirement nya or need pa bo namin mag wait until mag 60 years old na sya. Pwede na rin bo ba na kami anak nya ang mga process ng papers since di na po kasi nya kaya magbyahe. salamat

  172. gud morning po, ask ko lang if may makukuha po akong benefits, resigned na po kasi ko as a teacher because of health problem, and my service is 14 years and 3 months. meron po ba akong benefits na makukuha?thank you.

  173. good morning po. sa August 7 po mag 60 na po ang father ko, entitled na po sya for retirement claim, pwede na po bang mag process ng mga papers nya for retirement claim at pwede po ba na kami mga anak nya na lang mag ayos ng documents nya kasi di na nya kaya mag byahe. thank you.

  174. Hi Cristino, you can email Office of the Manager – Pag-ibig Cubao at and ask about your Provident benefit claim if it was sent through the postal mail already. Or you can go to your local post office and ask if they have your registered mail from Pag-ibig. The check is dated Feb 14 but it might have been sent to the post office a week or weeks later, and then the post office also takes some time to deliver registered mail.

  175. I am SPO4 CRISTINO ANTIPORTA URACA, a newly retired PNP member of Boljoon Police Station, Boljoon, Cebu. When I conducted follow up to my retirement benefit claim at PAG IBIG Cebu I learned from that
    office that Pag ibig cubao had already issued check to my benefit claim with check no.54526 dtd February 14, 2014 and until now I have not received the said benefit claim check. More than one month had been lapsed from the issuance of myn benefit claim check and why is it that until now hindi pa ito natang gap ko. Iyon ba ka bagal ang pag process ninyo. As a member of pag ibig I am very much disappointe3d. Hope for your immediate action.

  176. Hi Rosalinda, file your claim at the branch where your contributions were remitted. Pag-ibig’s records are not yet centralized.

  177. Hi Amelia, depende sa location ng records mo ang processing. 2 months or more siguro. Kung nasa isang branch lang lahat ng contributions mo, mas madali nilang ma-process.

  178. Can I proceed filing my Application for Provident Benefits (APB) Claim Form?
    If so, can I file it to your branch in Pasay City?

    Thank you

  179. i have already filed two weeks ago, send to calapan oriental mindoro just waiting for the approval of my long will i wait? thanks!

  180. Hi Rogelio, yes, your loan balance is automatically deducted from your total savings. Based on comments here, processing may take 2 months or more.

  181. How long is the release of claims on the maturity benefits if I have existing loan will paag-ibig automatically deducts all the loans?


  182. namatay po ang asawa ko..we are legally married but we have no children.her parents were already dead..can i claim my wifes pagibig contribution.20 years po syang nakapaghulog sa pag ibig.

  183. Hi Mary ann, sori hindi ka pa puedeng mag-claim kasi wala ka pang 60 years old. Puedeng mag-claim at age 45 or older kapag meron kang 240 contributions. Merong optional partial withdrawal sa 10th year, pero allowed lang ito kapag wala kang ni isang gap in contributions, at allowed lang ang claim filing doon sa 10th year, which is lagpas na.

  184. Hi Rachel, puede lang ang optional withdrawal kung continuous ang contributions at tinatanggap lang ito exactly on the 10th and 15 year. About your loan, I hope na in-offset na lang nila yong loan at total savings/dividends mo years ago, meaning ginamit nila yong savings mo to pay off your loan balance, para hindi nagka-interest/penalty pa. Ginagawa nila ito if they find out you got unemployed. What you can do is to register at to get your Pag-ibig MID no. and then email and ask them about your total accumulated values and salary loan eligibility. Tell them you’re abroad.

  185. Hi po,ask ko lng po kung pede na po ba ako makapag avail ng lumpsum, ngresign po ako sa work noong 2012 saktong 10 years of my service, i’m just 32 years old..thanks

  186. Hello M’ Nors,
    Good day! I enjoy reading queries and very informative kaya I decided to ask my concerns too.. I have previous Multi Purpose Loan last 2005 nakapag remit ako ng payment maybe five amortization then nakapag abroad at bumalik year 2007 and employed again by 2009 up to this time di ko pa nabayaran ang loan ko dahil mas inuna ko yung iba pang liability ko.. Natatakot tuloy ako na sobrang penalty na ang inabot.. meron kayang restructuring or mapababa ang penalty or ma waive na lang….Kung okay lang na ma avail sana ung Optional Withdrawal kaya lang need talaga bayaran ung loan.. Thanks.. God Bless>>

  187. Hi Grace, based on your notes, ang alam ko hindi ka pa puedeng mag-claim. Kasi sabi mo nga walang early retirement program ang former company mo. Ang remedy lang for earlier claim filing is for you to contribute at least 53 contributions more (240 – 187 = 53) so you can accumulate 240 contributions by age 50, so you can claim probably by 2018 or 2019. The other valid reasons for earlier claim filing kasi ay hindi naman true sa iyong case.
    Your other option is to continue contributing, then after 6 months, file a salary loan (up to 80% of your total savings/dividends). The challenge here is that Pag-ibig requires Voluntary members proof of stable source of income for loan application. If you do take out a loan, strive to pay your loan on time so interest/penalties will not wipe out the 20%).

  188. Hi Nors,

    45 years old na ako last Dec 2013 at may 187 no. of contributions. Nagtrabaho ako sa isang company from 1996 hanggang mapasama ako sa na-redundant noong 2011. Noong time na iyon din ang last contributions ko sa Pagibig.

    Nag inquire ako sa Pag-ibig last Jan 3, 2014. Tinanong ko kung pwede kong ma avail ang early retirement. Pwede naman daw. Binigyan ako ng Borrower’s Account Information, Employee statement of accumulated value at Application for Provident Benefits (APB) Claim form. Then ipinaliwanag sa akin ng nasa counter ang mga kailangan. Of all those requirements isa ang duda ako na ma accomplish ko. Ito yung Notarized Certificate of Early Retirement (For Private Employees, At least 45 years old). Ito ay dahil alam ko na walang early retirement ang company na pinanggalingan ko. Sinabi ko rin agad ito sa kanya, pero sabi niya sa akin kailangan ito. So umalis ako at nagbakasakali na mabigyan sa dating company ko. So tulad ng inaasahan ko hindi nila ako nabigyan sa kadahilanang wala nga silang early retirement plan. So until this writing hindi ko pa alam kung babalik ba ako sa Pag-ibig office para sabihin ang resulta, which in the first place nasabi ko na sa kanila na duda akong makakakuha at baka magpabalik balik lang ako. Ano kaya ang next step na dapat kong gawin?


  189. Hi allene, meron kang makukuha sa Pag-ibig kung meron kang contributions sa Pag-ibig, at walang kinalaman sa kung meron kang SSS o wala.

  190. Hi.. ask ko lang po, after my retirement, may makukuha ba ko sa pag ibig kahit na di ako naghuhulog sa sss? Thank you..

  191. Hi Narcisa, sorry, walang disability or sickness benefit ang Pag-ibig kasi savings and housing agency siya, hindi kagaya ng SSS. Kung merong Physician’s Certificate/Statement With clinical or medical abstract na permanent total disability, puede nang kunin ang Pag-ibig savings plus dividends. Pero based sa mga na-observe ko, makakarecover pa siya, so baka hindi yan considered na permanent total disability.
    Sa SSS, puede kayong mag-file for sickness and disability benefits.

  192. Ang asawa ko ay more than 11 years ng member ng pag-ibig nastroke po sya last december 2013 at naparalyze half of his body what po benifits na pwde naming maavail as member of pagibig,since ang husband ko ay di na po makapagtrabaho muli. thanks pls reply

  193. Hi nica, puede na niyang ma-claim ang kanyang savings and dividends from Pag-ibig, sa branch where his employer remitted his contributions.

  194. Hi erlinda, I think so, yes, pero siempre I cannot assure you since I’m not from Pag-ibig. They will still evaluate your early retirement certificate. If you have accumulated 240 contributions or more, I think you can claim your benefit even if you don’t present your early retirement. You can visit your branch with your ID and Pag-ibig MID and verify your contributions and ask.

  195. 55 po aku ng mag early ako noong 2013 january.nag 56 ako noong june 2013 makukuha ko pa ba ang early benefits ko.kung nakuha ko ba ang notarized certificate ng early retirement ko makukuha ko na ba ang benefits ko.salamat po

  196. Hi Jeca, ang optional withdrawal ay sa 10th year o 15th year lang, at dapat walang kahit isang month na laktaw sa contribution. at kung lumampas na itong 2 years na ito, wala nang optional withdrawal, antayin na ang retirement age of 60 or kapag meron nang 240 contributions after age 45.

  197. gud pm po.january 2013 nag early retirement po aku mahigit 10 years na aku member makukuha ko ba ang early benifits ko.

  198. Meron na po ako 124 months continuous contributions pwede ko na po ba ma avail un optional withdrawal ng Savings plus employer’s share and dividends ko

  199. Hi steve, there should be a record even if your tav was used to pay your loan. And I think the unpaid loan will not wipe out the tav because Pag-ibig uses set-off if the loan gets unpaid within 2 years. Are you sure you went to the right branch?

  200. i tried to get my tav but there was no record, maybe the loan i got which i was not able to pay plus interest equals to the total of my tav , they had my name but no more total accumulated value can i follow it up to get what really happen thank you

  201. Hi Merilyn, Pag-ibig is a savings/housing loan program, and not a pension program, so if you’ve claimed all your savings plus dividends last year, then sad to say, there’s no more benefit to claim. God bless too

  202. Gud day. I’m Merilyn Roldan Martinez. I already retired last July 7, 2013 but I am only 56 yrs old. Presently I’m here in us now. I’ve already got my maturity of my policy last year. What benifits shall I still get from pag-ibig and when can I apply for those benifits… Thank you and I do hope you can help me with this matter. I’ll appreciate your help. God bless

  203. Hi Lilian, sorry local members cannot yet check their contributions online; as of this time, only OFWs can check theirs. About retirement money: If you have a company-funded retirement benefit, and this was included in the contract signed, then this should be a separate benefit, and Pag-ibig is just an additional fund. If you don’t have a company retirement program, then the company is mandated by law to apply the Labor Code retirement computation, and this is separate from the Pag-ibig retirement benefit – Pag-ibig savings-plus-dividends should not be used to pay the mandated retirement benefit. Besides, the Pag-ibig benefit is claimed directly by the employee from Pag-ibig and not through the employer. The employer can help though in the documentation process. Please ask others too.
    Check “Retirement from the Service”

  204. Hi Lilian, your parents can already claim their Pag-ibig savings and dividends, and your family firm can stop paying Pag-ibig for them, even if they’re still involved in the firm; in fact, they could have claimed their money at age 65, since this is the age of compulsory retirement. At SSS, pensioners aged 65 or older can continue receiving their pension even if they return to work. Check Section 10 of this Pag-ibig RA and related sections:—irr-ra-9679

  205. Ska po family corporation po kami which includes my father and mother who is 81 and 79 years old as of now hinuhulugan pa po namin ang pag ibig nila kc po may mga papeles pa din ang corporation na included pa cla lalo n po ang father ko signatory pa cya. Pwede na po ba itigil ang ang contribution nila and pwede po bang mag claim na nf retirement kahit involve pa cla sa family corporation. Tnx po

  206. Gud pm. Machecheck po ba on line kung how many contribution na ang nakapasok s name ko. How? Saka may nabasa po ako thru internet na ang retirement daw po sa pag ibig ay pwedeng gawin retirement pay ng isang employee. What ever po na kulang yung lang ang idadagdag ng employer as retirement pay of the said employee. Tnx po

  207. Hi Lynn, meron ka na sigurong 240 contributions in 2005 kaya nakuha mo ang Provident benefits mo in 2005 kahit di ka pa 60 years old? Kung nakuha mo na lahat ang savings mo plus dividends in 2005, wala ka nang retirement benefits when you turn 60.

  208. Hi Lynn, kung nakuha mo na lahat ng savings plus dividends mo when you retired, wala ka nang makukuha pa at age 60. Application for Provident Benefits ba ang form na pinirmahan mo noon? If yes, malamang na nakuha mo na lahat. Para sure, you can verify at your Pag-ibig branch.

  209. Hi Nors, nung 2005 nag avail ako ng redundancy and nakakuha ako ng maturity benefits sa Pag ibig, sa Jan.2014 60 yrs old na ako, may makukuha pa rin ba ako na retirement benefits sa Pag ibig?

  210. H Norsi! Nung ng retire ako nakakakuha na ako ng maturity sa pag-ibig. Ask ko lng Kapag ba nag60 years old na ako meron pa rin ako makukuha sa pag-Ibig? Thanks!

  211. Hi joy, pag walang birth certificate, ito ang substitute: NSO Certified True Copy of Non-Availability of Birth Record of Member together with any of the ff: Notarized Joint Affidavit of Two (2) Disinterested Persons or Photocopy of 2 valid ID cards or any document indicating member’s date of birth

  212. hi po mam nors,ask q lng po kng pwdng mclaim ng father q ang pag-ibig benefits nya kht hnd xa mkpgpasa ng birthcert nya? 68yrs old npo xa at my sakit ndin, pro my mga valid i.d nman po xa na pwd ipresent..12yrs dn po xa naghulog sa pag-ibig.

  213. hi, my father retired at age of 57.. now he’s 63 years old. mkaka-claim pa po ba sya ng pension ngayon kahit matagal na syang nagretired? thank you.

  214. Hi Nora, ito ang Pag-ibig Provident claim form for the Pag-ibig 1 program (yong mandatory). Tingnan mo yong column na R sa baba ng form — yan ang requirements for retirement.
    If you contributed to MP2 or POP program, go to Pag-ibig branch along Buendia in Makati, near RCBC Plaza.

  215. I just turn 60 years old last January and I want to claim my contributions while I worked abroad. What are the necessary requirements to produce?

  216. my mom is a retired teacher. she already had her retirement check from g.s.i.s. ask ko lang po if may claim pa rin ba sya sa pag-ibig. if yes, anu ano po ang requirements? can i do the transactions on her behalf? if so, do i need to have a p.o.a.? thanks!

  217. Hi Wilma, sori, pero palagay ko, hindi ka na puedeng mag-optional withdrawal kasi dumaan na yong 10th and 11th year mo. Yong 15th year dumaan na rin, at yon nga, sabi mo, wala ka nang hulog. Pero siempre, ask others too.
    Merong further info dito: Pag-ibig Optional Withdrawal

  218. Ano po ung optional withdrawal? Wala pong gap yung contributions ko, nag stop Lang po yun nung nag resign po ako last 2007 of April, pasensya na po gusto ko Lang po malinawan…thanks a lot ms. Nors

  219. Hi Wilma, siguro ang tinutukoy ng sister mo ay yong optional withdrawal, pero nakukuha yon within the 12-month period after 10th year or 12-month period after 15th year, at dapat walang gap in contributions. Ang puede rin is yong 45 years old or older na at meron nang 240 contributions. Wala pa naman akong nabasang new policy. Ito yong provident benefit claim form, nasa likod ang mga rules.
    You worked in a restaurant before, baka ma-inspire ka sa real story na ito:

  220. Nasabi po yun sakin ng sister ko na may work ngayon, pede na daw po makuha ang lahat ng contribution mo sa pag ibig lalo na at matagal ka ng walang trabaho…thanks for your immediate response

  221. Hi! I’ve heard pede na po kunin ang contribution sa pag ibig, I am 38 years old at 6 years na pong walang trabaho, I worked as a manager in a fast food for 13 years, totoo po ba Ito at Kung totoo na pede na kunin anuanu po ang requirements? Thanks po!

  222. Hi steve, I think you still have some amount to claim because what they do about delinquent loans is to offset them against total savings. And what you have loaned is 80% of your total savings, so what was left should have earned some dividends. You can visit your branch with your 2 valid IDs and birth certificate and ask about your total accumulated values (TAV) and Provident Benefit claim forms.

  223. i lost my job on jan. 2010 and i had just loaned from pag-ibig and i was not able to pay it and i had contributed from 1994 to jan 2010 now i am 60 yrs. old and i would like to ask it any little amount can i refund or is it forfeited

  224. Hi Teodora, it’s my first time to know of such a case like yours that a cert of employment is required for Provident claim. If contributions were credited to your name, then these contributions should be counted regardless of whether the firm changed name or not. The only exception that I can think of would be if contributions for this company were submitted to another branch, hence they need to match records, or if there’s also a discrepancy in your name. Ask Pag-ibig if you can just submit a notarized Affidavit that you were employed by that company for the periods ___ and that the company changed its name from ___ to___ and then present a printed copy of the web page that announces the name change. State that the company can no longer certify your employment because of management change and records obsolescence. Write your personal info, Pag-ibig MID.
    If they disregard your request, email VP Binay, / , tell him you’re already 67 years old, and ask for help.

  225. 67 years old na ako and will like to get fund from pagibig. I have listed names of my employer and request contribution list from pagibig. However, one of my employer have changed names so it differs from what i have listed versus the name on the contribution. And pagibig requires me to submit certificate of employement.
    I am now in negros, very old and sick but I tried to ask the company i have worked for a long time ago for cert of employment but they could not give it anymore because of management change and records retention which is a very long time ago. The company website will show that the two company names are the same because of change of name.

    Can you assist me and not make it hard for me to get my benefits especially on this time that i need it? Can i just submit my employers list again and go on with the process without this cert of employment because it is impossible for me to get it.
    Thank you.

  226. Hi danilo, ang makukuha nio at age 60 ay your total savings plus dividends. Ang advantage ay higher interest rate (4 to 5% per year) than regular bank savings account na usually 0.25% lang per year.

  227. Magtri-3 years na akong naghuhulog ng contributions sa pag-ibig, isa akong self-employed at ngayon ay 58 years old na, ano ang makukuha kong benefits sa pag-ibig?

  228. I already got my contributions last 2012 when I resigned from work, if I woill work again and be a PAG IBIG member again, will I use my old number or will I have a new number? thanks and I will be a GSIS member now.

  229. I am Deogracias D S Paraiso SSS Retiree. I applied for my retirement benefit 26 February 2013 unfortunately until now my benefit is still on process. What seem to be the problem? Can Ortigas branch expedite processing of my claim which is long overdue? Thank you in anticipation for your prompt action.
    MY e mail address:

  230. sir/mam,
    my husband is one of your member,he already make 3 years contribution,and now he already resigned in the company,.i would like to ask,if ever he wants to loan,what are the requirements needed?

    thanks and more power

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