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Pre-Need Planholders — How to Ask Help from the Insurance Commission
If you’re a pre-need planholder with a concern, you can now write the Insurance Commission even though the IC is still in the process of absorbing pre-need companies into its system.
The pre-need code was signed into law just last December 2009 and the implementing rules were signed just last March.
In a report published by Business World, Insurance Commissioner Santiago Javier Ranada also said that the IC needs about 150 more employees, including lawyers, actuaries and researchers, to manage pre-need matters.
Ranada, however, added that the IC is prepared to hear and settle pre-need cases.
To request for assistance, you can refer to the Claimant’s Request for Assistance form on the IC website as reference for details you need to include in your letter:
- Name of Planholder
- Address
- Telephone No.
- Name of Pre-Need Company
- Plan No.
- Name of Plan
- Amount of Plan
- Maturity Date
- Summary of Claimant’s Request
You can also refer to the complaint form designed by the SEC for pre-need complaints.
Related Article:
Pre-need Companies in the Philippines Now under the Insurance Commission
How to File a Complaint Against Any Pre-need Firm in the Philippines
Pre-need Companies in the Philippines Now under Insurance Commission
Pre-need companies in the Philippines are now under the supervision of the Insurance Commission.
The pre-need law was passed in December 2009 and the implementing rules and regulations (IRR) were signed in March 2010.
Visit the website of the Insurance Commission at insurance.gov.ph, and you will see the pre-need code and the IRR already published on the site.
You will also see the list of the 23 pre-need firms under Directory of the IC home page. However, the list on the IC was still the list previously prepared by the SEC.
The list includes the 23 pre-need firms that were licensed to sell pre-need plans as of December 2009:
- Abundance Providers and Entrepreneurs Corporation (APEC) (formerly Pacific Plans)
- AMA Plans
- Ayala Plans
- Caritas Financial Plans
- CityPlans
- Cocoplans
- Danvil Plans (formerly Berkley International Plans)
- Destiny Financial Plans
- Eternal Plans
- First Country Plans
- First Union Plans
- Grayline Plans
- Himlayang Pilipino Plans
- Loyola Plans Consolidated
- Manulife Financial Plans
- Mercantile Careplans
- Paz Memorial Services
- Philplans First (formerly Philam Plans)
- Provident International Plans
- St. Peter Life Plan
- Sun Life Financial Plans
- Transnational Plans
- Trusteeship Plans
The only two changes from the May 2009 list are:
- the addition of APEC to the list
- change of name of Philam Plans to Philplans
For those who have complaints, inquiries or claims, you can address them to:
Public Assistance & Information Division
523-8461 to 70 local 102, 103, 105
pubassist@insurance.gov.ph
