Danvil Plans Paid My Maturity Benefits as Promised
This is a scan of the check I received from Danvil Plans last October, which cleared on third day after deposit. Danvil paid my benefits according to the contract, at the promised amount, on the promised date.
Danvil Plans — Claiming Your Maturity Benefits
Finally, after 10 years, I’m filing my claim for my Danvil Plans maturity benefits, which are due on October 4 this year. I visited the SM Southmall branch, and saw that Danvil has moved from the second floor to the lower ground floor (basement) — to cut costs, presumably. For me, this is good. The firm can survive and grow more if it’s lean.
The sign on the outside was also already PPLIC, short for Philippine Prudential Life Insurance Co. PPLIC and Danvil have been partners since PPLIC bought Danvil’s insurance portfolio in 2007, and probably before 2007, so whatever relationship they have now is not surprising. When you ask reps about the Danvil-PPLIC thing, you get different answers, so it’s enough for me that they’re processing Danvil claims while selling PPLIC plans.
Danvil Plans is strict about IDs — which is good, baka may mag-claim na iba, so prepare your IDs. If you lack IDs, get a postal ID or a TIN digitized ID now.
These are the requirements in filing your claim for maturity benefits:
- Original copy of Policy Face Page (the separate one-page summary that contains details about the planholder, beneficiaries and amount)
- Original copy of Certificate of Full Payment
- Original copy of Contract Provision
- Photocopy of Cedula or Community Tax Certificate (Current Year)
- Photocopy of two primary IDs or one primary ID and two secondary IDs
Valid Primary IDs:
- Passport
- SSS Digitized ID
- Company ID (current)
- Driver’s License
- PRC ID
- School ID (current)
Valid Secondary IDs:
- Postal ID
- TIN Digitized ID
- Senior Citizen ID
The processing of claims takes 45 to 60 days, so file your claims about two to three months before your maturity date. When claiming your check, bring the originals of the photocopies you submitted. Bring the required IDs and your cedula.
For planholders abroad or OFWs who are not able to file and claim in person:
– Choose a representative who is of legal age.
– Go to the Philippine Consulate in the country where you are, and obtain a Special Power of Attorney (SPA). Danvil Plans specifies your SPA to be consularized. The SPA should state that you are:
- authorizing the representative to transact and process the maturity benefit claim in your behalf
- authorizing the representative to claim the maturity benefit check and sign the release, waiver and quitclaim form in your behalf.
Your representative should present:
- two primary IDs, or one primary ID and two secondary IDs
- cedula (current year)
- photocopy of the IDs and the cedula
You can request Danvil Plans for the check to be made payable to your representative, so he/she can encash it for you, or deposit in his/her account for subsequent wiring to your foreign account. But make sure your representative is a person of integrity. Remember, cash can disappear like magic. If you choose this option, include this request also in your SPA. Check that you’re writing the correct name/spelling of your representative in your SPA.
Update as of August 15, 2010:
I filed my claim this afternoon. As described by others who filed last year and this year, the process was easy. Ganon pa rin… na ang unang step is to sign a small sheet of paper stating your purpose for visiting the office. Then you are ushered inside.
The time I was there, marami pa ring kinakausap. Makikita mo pa rin yong usual na nakikita noong Family First pa – yong mga katatapos lang nag-grocery, kasi may mga SM grocery bags under the tables, mga spouses/bfs/gfs/children waiting, at yong walang kamatayang Iced Tea! Pero, in fairness, okay naman yong Iced Tea nila compared sa Max’s. The rep and I nagtsika konti, tapos kinuha at tsinek niya documents, then binigay sa akin one copy of the checklist/receipt for the claim filing.
Before I left, I asked the rep why the sign outside the office was already PPLIC, and no longer Danvil Plans. It seemed that this rep was more informed than the others because he was more confident in his answers. He said that Danvil Plans is still an existing firm, separate from PPLIC, and that PPLIC has not acquired Danvil. He explained that Danvil is no longer selling Danvil plans; it’s only servicing existing planholders. He said that Danvil and PPLIC have a special partnership, helping each other in the processing of claims and in the marketing of PPLIC plans.
Related Articles:
Philippine Prudential Life Insurance Company
Pre-need Companies in the Philippines Now under Insurance Commission
List of Other Articles on Danvil Plans
Pre-need Companies in the Philippines Now under Insurance Commission
Pre-need companies in the Philippines are now under the supervision of the Insurance Commission.
The pre-need law was passed in December 2009 and the implementing rules and regulations (IRR) were signed in March 2010.
Visit the website of the Insurance Commission at insurance.gov.ph, and you will see the pre-need code and the IRR already published on the site.
You will also see the list of the 23 pre-need firms under Directory of the IC home page. However, the list on the IC was still the list previously prepared by the SEC.
The list includes the 23 pre-need firms that were licensed to sell pre-need plans as of December 2009:
- Abundance Providers and Entrepreneurs Corporation (APEC) (formerly Pacific Plans)
- AMA Plans
- Ayala Plans
- Caritas Financial Plans
- CityPlans
- Cocoplans
- Danvil Plans (formerly Berkley International Plans)
- Destiny Financial Plans
- Eternal Plans
- First Country Plans
- First Union Plans
- Grayline Plans
- Himlayang Pilipino Plans
- Loyola Plans Consolidated
- Manulife Financial Plans
- Mercantile Careplans
- Paz Memorial Services
- Philplans First (formerly Philam Plans)
- Provident International Plans
- St. Peter Life Plan
- Sun Life Financial Plans
- Transnational Plans
- Trusteeship Plans
The only two changes from the May 2009 list are:
- the addition of APEC to the list
- change of name of Philam Plans to Philplans
For those who have complaints, inquiries or claims, you can address them to:
Public Assistance & Information Division
523-8461 to 70 local 102, 103, 105
pubassist@insurance.gov.ph
Danvil Plans — File Your Claims Early
If you’re a planholder of Danvil Plans, and your plan is maturing in the coming months, prepare your papers now, and file early — 3 months before your maturity date.
According to a Danvil customer care staff, planholders should file their claims 2 months before maturity date because Danvil now takes 60 days to process claims. But there are some planholders who have made comments on this blog that they’ve filed their claims 3 months before. So, perhaps it’s better to file 3 months before your maturity date.
Thanks to Fides — who had filed her claim and had received her check– and Rolly — who asked Fides about the requirements in filing a claim, here are
the requirements in filing your claim:
1. Maturity Claim Processing Form (from Danvil)
2. Family First Future Provider Plan (Face Page)
3. Certificate of Full Payment
4. Policy Contract
5. Cedula
6. 2 valid IDs
The offices of Danvil Plans are still here, according to Danvil’s Customer Care:
1. 4th Floor, Equitable Bank Tower, Paseo de Roxas, Makati
2. SM Megamall
3. SM Southmall
4. SM Fairview
5. SM North
The telephone numbers are:
755-1521
755 1591
You just have to be patient when calling because oftentimes, especially weekdays, it takes Danvil a long time to answer. Perhaps, just like other firms, it is cutting costs, so there are only a few customer staff.
Email address:
mypolicy@danvil.com.ph
For those who like to use the web site of Danvil to check their payments and accounts, send an email to Danvil and request for a password.
If you have visited Danvil Plans offices, kindly balitaan ninyo naman kami dito. It would mean a lot to us. Thanks a lot.
Comments ng mga nakakuha nang Danvil planholders.
Two Planholders of Danvil Plans Who Have Already Collected Their Maturity Benefits
These are comments from two planholders of Danvil Plans who have already filed their claims, got their checks and have encashed them.
From planholder Hill:
February 16
Planholder din ako ng Danvil Plans and in fact magma-mature na ang plan ko this March 2009. One last payment na lang sa March 1 ang kulang.
February 21
Originally, 5 years to pay and 10 years after ang maturity yung plan ko pero I had it changed to 10 years to pay. Kaya, March 1, 2009 ang last payment at sa March 25, 2009 naman yung maturity date nung plan ko. Kaya nga inaayos ko na ang mga requirements.
Updates on Danvil Plans and Other Pre-need Firms from March to May 2009
March 13-19
At the Senate hearing on pre-need firms, former Legacy executive Carolina Hinola accused SEC Commissioner Jesus Enrique Martinez of covering up Legacy’s financial problems after accepting gifts from Legacy, including a 5-million-peso house and lot and a 1.5-million Ford Expedition from Legacy head Celso de Los Angeles.
Insiders also claimed that Martinez tried to broker the sale of Danvil Plans to the Legacy Group. The sale did not push through after Danvil Plans backed out of the deal allegedly upon the advice of other top pre-need executives.
(Martinez died on May 6 due to colon cancer complications.)
Danvil Plans, Coco Plans, AMA Plans Deficient in Their Trust Funds
Here are some key points of recent news on these 3 pre-need firms.
Thanks to Epoy who notified me about these developments.
The information here was gathered by Philippine Daily Inquirer reporters at the resumption of the Senate inquiry into pre-need firms on May 6.
- Coco Plans, AMA Plans and Danvil Plans were found by SEC to have deficient trust funds.
- Coco Plans and Danvil Plans have submitted their proposals on how to build up their capital.
- AMA Plans has not yet submitted its proposal.
- Some of the remaining 19 pre-need firms have submitted their financial statements and have to comply with the SEC requirement until May 14.
- Caesar Michelena of Coco Plans said Coco Plans’ trust fund is enough to make maturity pay-outs for the next 9 years.
- SEC Chairwoman Fe Barin said SEC was reviewing the financial statements of the pre-need firms and coordinating with trustee banks if the trust funds are there.
- Senator Manuel Roxas suggested that SEC require pre-need firms to fill up the deficiencies in their trust funds before they continue selling plans.
- Roxas mentioned that the failed Legacy was still selling plans the month before it applied for dissolution.
Source: 3 more troubled pre-need firms watched
By Christine Avendano
Philippine Daily Inquirer
I Have to Correct My Mistake: Prudentialife Plans Inc. is Different from Philippine Prudential Life Insurance Co. Inc.
I’m very sorry I may have misled some of you when I answered some of your questions/comments in relation to “Prudential.”
My mistake was I thought the Prudentialife Plans Inc. which was suspended recently by SEC is the same Prudential which has been partnering with Danvil Plans since 2007.
Thanks so much to Rolly who made the correction. Based on Rolly’s info and on my quick online research, these are some info that would clear things up:
Philippine Prudential Life Insurance Co. is the company which bought the life insurance portfolio of Berkley/Danvil in 2007. This is also the issuer of life insurance plans and endowment plans being sold by Danvil Plans.
Philippine Prudential is a life insurance company supervised by the Insurance Commission. It is not a pre-need company.
web site: http://www.philprudentiallife.com/pplic/
On the other hand, Prudentialife Plans Inc. is a pre-need company supervised by the SEC. This is the company whose license to sell was suspended by the SEC last April 2009.
web site: http://www.prudentialife.com/
The good news then to many of you whose plans were issued by Philippine Prudential Life Insurance Co. ( sold through Danvil Plans) is that your plans are not affected by the trust fund problems prevalent in the pre-need industry… because your plans are insurance plans issued by an insurance company, which has been operating since 1963, according to its web site.
Email Address of Danvil Plans
After reading more comments about Danvil Plans not answering
emails, I tried to send my own inquiries to Danvil Plans at mypolicy@danvil.com.ph last Tuesday April 21.
I asked why Danvil Plans has not been answering emails when email is the most affordable way to contact them, especially for Danvil Plans planholders working hard abroad.
To my pleasant surprise, the next day Eleazer L. Francisco, Danvil Plans customer service supervisor, replied and here is part of the response:
Thank you for your e-mail of 21 April 2009.
Our record shows that your plan under policy number FPN401756 is already fully paid.
Thank you for deliberating your concern with us, rest assured that we are doing our best to serve our policy holders with their concerns. Blogs are open to all to post their opinions, and they are not filtered out even if it is true or not.
Please feel free to e-mail us again should you have anymore concerns.
Best regards,
Eleazer L. Francisco
Customer Service Supervisor
Customer Relation Group
Danvil Plans, Inc.
(632) 755-1521
I emailed back Mr. Francisco and asked him about Ms. Aurora Dino, the Danvil Plans executive I was communicating with last year about my own preneed plan. He said Ms. Dino is no longer with Danvil Plans.
So there, try sending your inquiries to Danvil Plans at
mypolicy@danvil.com.ph, and then kindly write about them here.
-
Custom Search