Danvil Plans

This page is for planholders of DANVIL PLANS.

I started writing about Danvil Plans in 2008 when many pre-need firms were failing, and stopped writing posts about Danvil in 2010.

_______________________________________________

 

Update from Edwin Tuazon 

September 12, 2014 4:12 pm

I sent an email to Danvil last week. Got this reply today. Has anybody here done this already. Baka kasi pag na surrender mo lahat ng policy for pre termination tapos di naman nila binigay yung check? Mas lalo na nawala lahat.

Thank you for your e-mail.

Should you decide to pre-terminate your plan at this stage, this would be under Plan Termination Value (PTV), you will be entitled for a refund of upto 10-50% of your Total Amount Paid to date or what is stipulated at your Schedule of Plan Termination Value. As respectfully pointed out before, any decision to pre-terminate your plan is disadvantageous to the client.

To process your PTV, you need to submit a signed cancellation letter with photocopy of your two valid ID’s and surrender all your contracts that pertains with your policy (Policy Face Page Contract Provision, etc) . Your PTV would be in-form of crossed check and for pick up at our office and would be available one to two months you have completed your requirements. In your absence, you may send your representative to file and claim your check as long as you also provide us an Special Power of Attorney (must be authenticated at Philippine Consulate if your current location is outside the country) with his/her two valid ID’s. If you would request for change of check’s payee name, you need to provide us a Deed of Assignment instead of SPA (must also be authenticated at Philippine Consulate if your current location is outside the country). As of the moment, we cannot proceed with your PTV until we have received your requirements.

Please also be informed that the company is currently on the process of transfer of office. You may temporary visit Insurance Commission or contact them at (632) 523-8461 local 105 for the mean time.

Please feel free to e-mail us at mypolicy@danvil.com.ph should you have concerns.

Best regards,

Customer Service Department
Customer Relation Group
Danvil Plans, Inc.

 

Update from Theresa Funcion
September 8, 2014 7:16 pm

My husband was a planholder and his plan matured last August 2013. When we were about to claim the maturity benefit we were disappointed when they told us that only half of the maturity will be given to us and the remaining balance will be divided into five
years payable once every maturity month. We don’t have any choice so we accepted the half maturity benefit.

And now after one year we are claiming again and sad to say their office in Alabang was
already abandoned and posted in their door is only cel# of a certain Atty. Teresita
Caalim which you can not receive any answers.

We are now at lost because we don’t know how we can claim our money!!! So I want to
warn all Danvil planholders to stop paying until you further verify. Thank you!!!

 

Updates from Roland, July 28, 2014

I was able to contact a certain group led by Dr. Tamayo (contact no.:0917-5222152/ 0922-8101403) who’s suing PPLIC with the help of lawyers hired by this group. As per recent conversation with Dr. Tamayo, the joining fee for latecomers like me is roughly P4k. I think this amount is still reasonable considering I am just joining the group and I still have to collect roughly P89k from PPLIC. Interested parties can call her at the above-mentioned number.

As for my Claim on the Base Plan, Danvil said that they are still waiting for the advice of the IC for the release of the cheques. Please refer to an email from Danvil’s rep I received last July 3, 2014.

Dear Mr.Nicolas,

Thank you for your e-mail.

We apologize but as of the moment, we were informed to wait from the advice of Insurance. After our verification with the CRL department of the Insurance Commission, their recommendation on the matter of settlement of Danvil’s benefit payment is now subject for review by the deputy commissioners, before it is finally disposed by the Commissioner, Hon. Emmanuel Dooc. Kindly follow up with us again after some weeks.

Please feel free to e-mail us at mypolicy@danvil.com.phshould you have concerns.

Best regards,

Eleazer Francisco
Customer Service Department
Customer Relation Group
Danvil Plans, Inc.

 

Update from Libay, June 6, 2014:

From: Customer Service – FFI [mailto:mypolicy@danvil.com.ph]
Sent: Friday, June 06, 2014 9:01 AM
To: De Villa, Liberty

Dear Ms. De Villa,

Greetings.

Pertaining to our request for check preparations, our Conservator, Atty. Teresita Caalim made a follow up directly at Insurance Commission, and kindly see her e-mail message.

“On June 3, 2014, I visited the Insurance Commission to follow their declaration that the issue with the suspension of payment of Danvil will be resolved.
However, per my discussion with the CRL Department, they asked for additional time until end of June 2014, as their recommendation is being reviewed by the Deputy Commissioners before it is Approve by the Commissioner.

For this reason, I beg your indulgence for the nth time and expresses my apologies.”

We apologize, but the trustee banks still cannot prepare checks.

Please feel free to e-mail us at mypolicy@danvil.com.ph should you have concerns.

Best regards,

Eleazer Francisco
Customer Service Department
Customer Relation Group
Danvil Plans, Inc.

 

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Updates from Roland, May 27, 2014:

I just had a reply from Mr. Francisco of Danvil regarding follow-up on my first 50% (P90k)maturity payment cheque below:

Dear Mr. Nicolas,

Thank you for your e-mail.

We had a meeting at Insurance Commission last May 08, 2014, and they informed us that the result would be lifted on the end of this month. Kindly follow up with us on the first week of June 2014, we hopefully already have a date to give you by that period. Thank you.

Please feel free to e-mail us at mypolicy@danvil.com.phshould you have concerns.

Best regards,

Eleazer Francisco
Customer Service Department
Customer Relation Group

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Updates from Roland, May 26, 2014

Nag-apply ako for the first 50% maturity payment ng isang Plan ko sa Danvil last Nov. 2013 pero hanggang ngayon wala pang na-issue na cheke. It seems there is a bogdown in the Insurance Commission’s part as per e-mail message last April 14, 2014 from Danvil’s Mr. Francisco below:

Dear Mr. Nicolas,

Thank you for your e-mail.

I apologize but we were advised to follow up again at Insurance Commission after Holy Week. You may double check with them to confirm this information. Thank you.

Regarding the PPLIC’s Protector Plan claims, I understand that those claiming below P100k should file their lawsuits/complaints with the Insurance Commission (located along UN Ave. near M.Adriatico, Manila). Those above P100k should file their cases elsewhere, eg. metropolitan trial courts.

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Email address of Danvil as of  February 6, 2014, as shared by Jocee:

mypolicy@danvil.com.ph

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HOW TO PRE-TERMINATE YOUR DANVIL PLAN, as shared by Jocee, February 6, 2014:

Hi Fellow DANVIL Planholders!

Firstly, thank you to Ms. Nora for putting up this very helpful blog / website.  It’s great to know and hear from others having the same concern as ours.

Our DANVIL plan is already fully paid and maturing in 2016.  We are still checking on which option to take – to wait for its maturity or terminate the plan now.

Just want to share the email response dated today, Feb. 4, 2014, regarding TERMINATION of plan from:

Eleazer Francisco
Customer Service Asst. Manager
Customer Relation Group
Danvil Plans, Inc.

Note:  I tried sending an email this morning, and got a quick reply.

Email reply from Mr. Francisco, dated February 4, 2014:

Should you decide to pre-terminate your plan at this stage, this would be under Plan Termination Value (PTV), you will be entitled for a refund of upto 50% of your Total Amount Paid to date or what is stipulated at your Schedule of Plan Termination Value. As respectfully pointed out before, any decision to pre-terminate your plan is disadvantageous to the client.

To process your PTV, you need to submit a signed cancellation letter with photocopy of your two valid ID’s and surrender all your contracts that pertains with your policy (Policy Face Page Contract Provision, etc) . Your PTV would be in-form of crossed check and for pick up at our office and would be available one to two months you have completed your requirements. In your absence, you may send your representative to file and claim your check as long as you also provide us an Special Power of Attorney (must be authenticated at Philippine Consulate if your current location is outside the country) with his/her two valid ID’s. If you would request for change of check’s payee name, you need to provide us a Deed of Assignment instead of SPA (must also be authenticated at Philippine Consulate if your current location is outside the country).

As of the moment, we cannot proceed with your PTV until we have received your requirements.

Please feel free to e-mail us at mypolicy@danvil.com.ph should you have concerns.

______________________________________________

Contact numbers of Danvil Plans, as of June 8, 2012:

Information from Eleazer L. Francisco, Customer Service Supervisor:

Kindly inform them with our hotline numbers below, and advise them to contact us directly so their concerns will be attended properly.

(632) 828-0468

(632) 828-1612

(632) 828-1998

We will also try to reach them with their contact numbers.

______________________________________________

Updates as of April 19, 2012:

According to the website of the Insurance Commission (IC), Danvil Plans is one of the 37  pre-need companies under IC conservatorship and court rehabilitation.

DANVIL PLANS INC.

Date placed under conservatorship  —  October 14, 2010

Name of conservator  —  Atty. Teresita Caalim

Date of appointment of Ms.  Caalim  —  June 22, 2011

Office of conservator  — 419 Quezon Avenue  cor. Banawe Street, Brgy. Lourdes, Quezon City

Contact Nos. of conservator  —  639-558 / 741-0432 /  0917-8817156 /  0920-9134826

According to Danvil Plans planholder Jel who commented on this blog on April 4, 2012, she filed her claim at PPLIC office at SM North Edsa on April 3 and her papers were accepted for processing, but she was notified that starting May 1, 2012, PPLIC will no longer accept Danvil Plans or Family First claims.  Planholders are instructed to file their claims at the Danvil Plans office in Alabang.

Processing of Claims

According to several Danvil planholders whose plans matured in 2011, the releasing of maturity benefits has changed. Dahil nga raw hindi na pinayagang magbenta ng pre-need plans ang Danvil since 2010, kinailangan nang i-conserve ang assets ng Danvil starting in 2011 under the Insurance Commission, para hindi maubos ang funds ng Danvil at para lahat ng planholders ng Danvil ay makakakuha ng kanilang maturity benefits.

Starting in May 2011, every planholder whose plan has reached Maturity Date will get only 50 percent of his/her maturity benefit on or around maturity date (depende kung nag-file ng claim before or on maturity date).

The other 50 percent will be released over a period of 5 years in 5 equal installments, starting one year after the release of the first 50 percent.

Address of Danvil Plans

2nd Floor, Units C & D, JJACCIS Bldg
1208 Acacia Avenue Madrigal Business Park
Ayala Alabang, Muntinlupa

I researched a bit, and I found that JJACCIS Building is the one that CHINA BANK occupies.

JJACCIS Building is along Acacia Avenue, near ISUZU ALABANG, which is at the corner of Acacia Avenue and ALABANG-ZAPOTE ROAD, also near CALTEX and HONDA Alabang.

Click this to see a List of Documents to File your Claim

_______________________________________________

Eleazer L. Francisco

Customer Service Supervisor
Customer Relations Group
Danvil Plans, Inc.
02-755-1521 or 02-755-1591

mypolicy@danvil.com.ph
efrancisco@danvil.ph
_______________________________________________

The following posts were written from 2009 to 2010:

Danvil Plans Paid My Maturity Benefits as Promised in 2000

Danvil Plans — Claiming Your Maturity Benefits

Danvil Plans — File Your Claims Early

Danvil Plans Policyholders: Good News?

Danvil Plans, Other Pre-Need Firms: Updates

Daniel Villanueva: Founder and President, Danvil

Danvil Is Still Berkley on Pre-need Federation Website

Berkley/Family First to Danvil Then to Legacy

To Danvil, From a Hurting OFW in Japan

Email Address of Danvil Plans

Two Planholders of Danvil Plans Who Have Already Collected Their Maturity Benefits

Updates on Danvil Plans and Other Pre-need Firms from March to May 2009

Danvil Plans, Coco Plans, AMA Plans Deficient in Their Trust Funds

I Have to Correct My Mistake: Prudentialife Plans Inc. Is Different from Philippine Prudential Life Insurance Co. Inc.

Danvil Plans — Claiming Your Maturity Benefits

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Written in 2010:

Just like any planholder of a pre-need plan in the Philippines,  I’m anxious about my plan as a number of pre-need companies has failed over the past years.  I hope that Danvil survives and grows and maximizes its partnership with Philprudentialife so that people whose plans are still to mature in the next several years will get back all their investments and their promised earnings.

My plan will mature this October 2010.  I got my plan in 2000 at the Family First branch at Festival Mall in Alabang.  Just like many of you,  I also felt deceived when I was pressured to buy a plan.  I was just giving in to my then seven-year-old daughter who was enticed with the stuffed toy game Family First marketers were showing to mall goers.

During that time,  plan buyers could not cancel their plans within a few days of buying, unlike today when buyers could.  Despite misgivings and anger at myself for having been so easily enticed,  I continued paying.  In my third year of paying, my plan was even reinstated and re-dated — moved to a later date by 6 months — because I defaulted by 6 months. I finally completed my payments in 2005.

In May 2008, just like you,  I received a notice instructing planholders about the planned purchase of Danvil Plans by Legacy Group.  I quickly researched about Legacy and saw unsavory write-ups about its head Celso de los Angeles.  I emailed Danvil about what I found out about Legacy and demanded that my money be returned instead of being moved to Legacy.

I was invited to the Danvil office and was able to talk with Ms. Aurora Dino, the then AVP of Danvil and branch head of the Makati office.  We explained our sides,  and the day after,  I emailed back I was willing to defer my demand for my money.

It was really fortunate for all of us that Danvil Plans listened to the advice of other parties, and did not push through with the takeover by Legacy, because just months later, in December 2008,  the  Legacy scam — perhaps the biggest in the Philippines — because it involved thousands of soldiers,  teachers,  OFWs, retirees, farmers,  other employees,  foreigners married to Filipinos,  even big-time investors and lawmakers — blew up, wiping out around 30 billion pesos of hard-earned money.

Many things have happened since then,  including the closure of other pre-need firms, the failure to pay back investors and the continuing problems of CAP and Pacific Plans.

As for Danvil Plans, it stopped selling pre-need educational plans in December 2007 and pre-need pension plans in December 2008.  What the firm is doing now, according to Danvil reps, is only servicing plans.

But if you go to the malls, Danvil reps are still selling something —  insurance products issued by Philippine Prudential Life Insurance Corporation (PPLIC),  an insurance company different from the pre-need firm Prudential Life Plans whose license-to-sell was canceled in April 2009.

It was PPLIC which bought the Danvil life insurance portfolio in 2007.

The latest SEC list of pre-need firms with licenses to sell as of today was the May 2009 list.  It included Danvil Plans and 21 other pre-need companies.

If you want to comment on this particular write-up, just please write your comments below any of the articles you click above.

Just like any planholder of a pre-need plan in the Philippines,  I’m anxious about my plan as a number of pre-need companies has failed over the past years.  I hope that Danvil survives and grows and maximizes its partnership with Philprudentialife so that people whose plans are still to mature in the next several years will get back all their investments and their promised earnings.
My plan will mature this October 2010.  I got my plan in 2000 at the Family First branch at Festival Mall in Alabang.  Just like many of you,  I also felt deceived when I was pressured to buy a plan.  I was just giving in to my then seven-year-old daughter who was enticed with the stuffed toy game Family First marketers were showing to mall goers.
During that time,  plan buyers could not cancel their plans within a few days of buying, unlike today when buyers could.  Despite misgivings and anger at myself for having been so easily enticed,  I continued paying.  In my third year of paying, my plan was even reinstated and re-dated — moved to a later date by 6 months — because I defaulted by 6 months.
I finally completed my payments in 2005.
In May 2008, just like you,  I received a notice instructing planholders about the planned purchase of Danvil Plans by Legacy Group.  I quickly researched about Legacy and saw unsavory write-ups about its head Celso de los Angeles.  I emailed Danvil about what I found out about Legacy and demanded that my money be returned instead of being moved to Legacy.
I was invited to the Danvil office and was able to talk with Ms. Aurora Dino, the then AVP of Danvil and branch head of the Makati office.  We explained our sides,  and the day after,  I emailed back I was willing to defer my demand for my money.
It was really fortunate for all of us that Danvil Plans listened to the advice of other parties, and did not push through with the takeover by Legacy, because just months later, in December 2008,  the  Legacy scam — perhaps the biggest in the Philippines — because it involved thousands of soldiers,  teachers,  OFWs, retirees, farmers,  other employees,  foreigners married to Filipinos,  even big-time investors and lawmakers — blew up, wiping out around 30 billion pesos of hard-earned money.
Many things have happened since then,  including the closure of other pre-need firms, the failure to pay back investors and the continuing problems of CAP and Pacific Plans.
As for Danvil Plans, it stopped selling pre-need educational plans in December 2007 and pre-need pension plans in December 2008.  What the firm is doing now, according to Danvil reps, is only servicing plans.
But if you go to the malls, Danvil reps are still selling something —  insurance products issued by Philippine Prudential Life Insurance Corporation (PPLIC),  an insurance company different from the pre-need firm Prudential Life Plans whose license-to-sell was canceled in April 2009.
It was PPLIC which bought the Danvil life insurance portfolio in 2007.
The latest SEC list of pre-need firms with licenses to sell as of today was the May 2009 list.  It included Danvil Plans and 21 other pre-need companies.

74 Comments

Add a Comment
  1. Hi Edwin, yes, planholders should ask help from lawmakers and media people and comment on various social networks to drive attention to the preneed issue.

  2. I sent an email to Danvil last week. Got this reply today. Has anybody here done this already. Baka kasi pag na surrender mo lahat ng policy for pre termination tapos di naman nila binigay yung check? Mas lalo na nawala lahat.

    Thank you for your e-mail.

    Should you decide to pre-terminate your plan at this stage, this would be under Plan Termination Value (PTV), you will be entitled for a refund of upto 10-50% of your Total Amount Paid to date or what is stipulated at your Schedule of Plan Termination Value. As respectfully pointed out before, any decision to pre-terminate your plan is disadvantageous to the client.

    To process your PTV, you need to submit a signed cancellation letter with photocopy of your two valid ID’s and surrender all your contracts that pertains with your policy (Policy Face Page Contract Provision, etc) . Your PTV would be in-form of crossed check and for pick up at our office and would be available one to two months you have completed your requirements. In your absence, you may send your representative to file and claim your check as long as you also provide us an Special Power of Attorney (must be authenticated at Philippine Consulate if your current location is outside the country) with his/her two valid ID’s. If you would request for change of check’s payee name, you need to provide us a Deed of Assignment instead of SPA (must also be authenticated at Philippine Consulate if your current location is outside the country). As of the moment, we cannot proceed with your PTV until we have received your requirements.

    Please also be informed that the company is currently on the process of transfer of office. You may temporary visit Insurance Commission or contact them at (632) 523-8461 local 105 for the mean time.

    Please feel free to e-mail us at mypolicy@danvil.com.ph should you have concerns.

    Best regards,

    Customer Service Department
    Customer Relation Group
    Danvil Plans, Inc.

  3. Hi Edwin, thanks for sharing your info. Will move your comments above, to the post portion — your email is the first that mentioned about their transfer to another place.

  4. Dear Ms.Nora,

    Out of curiousity lang po,meron din akong dalawang plan sa Danvil Plans Inc.,
    This will mature on 2016 of July,wherein i signed with this company during the Berkeley years pa sila,pero ngayong nabalitaan ko dito sa USA na nabulilyaso ang kanilang pre need plan,medyo nabigla ako,hindi na rin ako makaaccess sa kanilang website,dahil sabi under construction,ang tanong ko lang po,US Citizen na ako,pero alam naman ng kompanya na ako’y hindi na Pilipino,What can i do,to get my money on 2016 or do i have to come back there in the Philippines and sat down with them and take my money as early as possible,Is this a good idea or do i have to wait in July 2016?
    Hihintayin ko po ang iyong reply and thank you for your website.

    Sincerely,

    Lyn Gregg

  5. Hi Lyn, sorry I can’t say if your plan to come here solely to negotiate with Danvil is practical. Their last office, in Alabang, is already closed. I think you can do your follow-ups first online. Email Danvil (see latest comment above) and email the Insurance Commission: pubassist@insurance.gov.ph. You can email also government officials and comment on social media. There are Danvil groups on Facebook, you can read their updates. Thanks for commenting.

  6. i just sent an e=mail to danvil but unfortunately. the response is to contact the Insurance Commission office as they are transferring to another office. To quote their e-mail “We apologize but please be also be informed that the company is currently on the process of transfer of office. You may temporary visit Insurance Commission or contact them at (632) 523-8461 local 105 for the mean time. Thank you.”

  7. Hi Ms. Nora,

    I am at a loss. I got the first 50% of my maturity claim last year and was supposed to get the first installment (the one Danvil promised to give in 5 years) last August. I have been trying to call all their hotlines but to no luck, until I stumbled upon this website and found out that the office in Alabang had been closed.

    I sent an email like what the others did and received an auto-reply today informing me to contact IC as they are currently transferring offices.

    I really do no know what to do and what to when I contact IC. Do you think there’s still a chance that policy holders can still get the maturity claims?

    Many thanks.

  8. Hi Marie, sorry I don’t know, but of course we always hope for the best. Continue writing to IC, commenting on social media and reading updates online like Facebook group comments

  9. I don’t know if you already encountered send email to Mr. Francisco lately.He is not responding anymore as there is automatic replied that Danvil office will moving to the new location.
    Anyone here have any information where is the new office??

  10. As of today I note that the website of Danvil plans is now closed website namve is avaliable to be purchased. The mypolicy@danvil.com.ph address no longer exisits. I would also be interested to know any new office address and or contact information

  11. Hi, im alejandro morante, im worried to my plan w/c will mature nov. 07 2015. Can you advise me what to do? I’m expecting to get it in nov 2015. I hope I can get it in full.

  12. Hi alejandro, I hope by that time, the Insurance Commission and Danvil have already fixed their trust fund problem. Research Danvil on Facebook to read updates from other planholders.

  13. Hello there! I am Claire Sapon now Claire Dennis. I have a policy with family First. I got the plan on 2002 and have been paying for 5 years. I’m not sure when is my maturity date but I have the feeling that it will be in 2017. I want to make a claim before my maturity date. I also need a certificate of full payment.. Can you please send me an email how to make a claim and who to contact. It will be much appreciated if you can help me with this matter. Many thanks..

  14. Hello po sa lahat. May nakakaalam na po ba ng bagong office ng DANVIL wala na po yata sila sa ALABANG e..Godbless po sda ating lahat and GOODLUCK din pla..

  15. Hi Ms.Nora, I’ll be completing my payments to Danvil this Jan 2015. How can I verify my contributions.thank you.

  16. WE ARE CLAIMING 750K FROM DANVIL. CAN ANYBODY POST THE NEW ADDRESS AND CONTACT DETAILS OF DANVIL? MR. FRANCISCO IS NO LONGER REPLYONG TO E-MAIL IT APPEARS THAT HIS EMAIL ADDRESS NO LONGER EXISTS. ANY HELP PLEASE WILL BE APPRECIATED.

    THANK YOU

  17. Hi! good day, I’m buying all paid policies. Just text or call my mobile number 09238684022…no need to wait ng matagal pag ayos ng documents bayad agad.

    Thank you and Gob Bless.

  18. Nag-close na ang Danvil office sa Alabang. They are answering queries via phone through Insurance Commision.

    INSURANCE COMMISSION Tel No.: 5238461

    I called there to follow up where I could get the remaining balance of our benefit. Ang sabi nila NEXT YEAR pa daw nila mare-release but will be released LUMP SUM. When next year? Hindi pa daw nila masasagot coz there are computations being done bago nila ibigay sa planholders ang lump sum.

  19. Salamat sa update CORS SILAYAN.Sana naman early next year as much as possible.
    Kasi walang isang salita ang IC.
    Please update us kung ano na pa ang latest status in the future.

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