Pag-ibig Fund — How to Claim Death Benefits

Updated February 10, 2015

You can claim death benefits from Pag-ibig Fund only if you’re a legal heir or beneficiary of a Pag-ibig member who has died.

However, you can file a claim if you’re an authorized representative with a Special Power of Attorney (SPA), or a member’s court-appointed administrator or executor.

Pag-ibig death benefits consist of only two:

1. Provident Benefit. The amount of this is equal to the member’s Total Accumulated Values (TAV). TAV is the total of the following:

– all contributions made by the member
– all contributions made by the member’s employers for the member
– all dividends credited by Pag-ibig to the member’s account

Note: Salary loan balances or due housing loan amortizations will be deducted from the TAV.

2. Death benefit. The amount of this benefit is 6,000 pesos. This benefit is less than 6,000 if the TAV total and membership status at the time of death is less than 6,000 pesos.

List of primary legal heirs or beneficiaries:

– Spouse (wife or husband)
– Children, whether legitimate, illegitimate, or legally adopted
– Parents of member

List of secondary legal heirs or beneficiaries:

– Grandparents of member (father’s side and mother’s side)
– Brothers and sisters of member
– Nephews and nieces of member
– Other nearest relatives

Note: For the distribution or sharing of benefits, the intestate succession rules contained in the New Family Code is followed.

 

DOCUMENTS REQUIRED to FILE A DEATH BENEFIT CLAIM:

1. Application for Provident Benefits (APB) Claim (Pag-ibig form)
2. Death Certificate of Pag-ibig member, issued by NSO
3. Notarized Proof of Surviving Legal Heirs (Pag-ibig form)
4. Notarized Affidavit of Guardianship
(if children are 18 years old and younger, or physically/mentally handicapped children)
5. Birth certificates of all children, issued by NSO, if the member has children

6. Marriage certificate, issued by NSO if member is married
7. Birth certificate of member, if claimants are the parents, or if the member has no children

8. Birth certificates of siblings, if the member has no children and parents are already deceased
9. Certificate of No Marriage (CENOMAR), issued by NSO, if member is single
10. Two valid ID cards of claimant
11. Other documents required by Pag-ibig Fund upon filing of claim (Funeral receipt may be required)

Valid IDs:
Passport
Driver’s license
Voter’s ID
Postal ID
SSS ID
Company ID
PRC ID
GSIS e-Card
AFP ID
IBP ID
OWWA ID
OFW ID
SIRB
Seaman’s ID.

You can download the required Pag-ibig claim forms here: PAG-IBIG FORMS

 

WHERE TO FILE YOUR CLAIM:

File your Provident benefit claim at the Pag-ibig Fund branch where the Pag-ibig member or employer has remitted the most or latest contributions. If the member had multiple employers, check if the member’s contributions are already consolidated in the branch where you are filing.

If the legal heirs or beneficiaries are unable to file the Pag-ibig Fund Death Benefit themselves, the claim can be filed by their authorized representative, their appointed court administrator or executor.

Any authorized representative is required to present a Special Power of Attorney (SPA) (Use Pag-ibig Fund SPA Form FCP014), his or her valid IDs, and the valid IDs of the member and beneficiaries.

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  1. By the way they said pagibig had a pending case against the third party insurance firm te reason for the delay is due to that and that the insurance approval process was then being transferred to pagibig.

  2. Hi Cherry, yes, that phone no. is their customer service no. Do you have an acknowledgment stub for the documents that you have submitted? Do you have records of your transactions with them, proving that you have done your part? Maybe next time you go there, ask them “Will this be solved if I go to the office of VP Binay and ask for help?”. I saw a photo with VP Binay and Pag-ibig head Berberabe awarding benefits including title to the heir of a member who died. About the MRI provider, there are news items in Oct and Nov 2014 saying Pag-ibig terminated its contract with its previous MRI provider and held a bidding for a new MRI provider, but I can’t find info on which insurer won the bidding. It was also reported that the new insurer will cover at least 80 million claims which were rejected by the previous insurer, so this means there are many other MRI claims that have not yet been solved. I’m puzzled by this problem as Ms. Berberabe has been touting about the success of Pag-ibig reforms. I hope you have time to share updates here so we can learn from your experience with Pag-ibig

  3. Thanks nora. I dont have ack stub for the documents i have already submitted. But i have our conversations on the mail recorded that they have already approved the insurance. That means i have complied with the submission of the documents they asked. Ill call today the cs hotline u gave me. Do you have any idea of where i can visit the office of the vp?

  4. Hi!my father died last June 15 2014 can I still file my father’s death benefit even though he didn’t contineously contributed the said monthly contribution, and I still didn’t know how much he contributed..can I have an immediate reply as soon as possible?thanks po

  5. Hi Lhen, yes, your family can claim your father’s benefits from Pag-ibig, even if there were gaps in his savings. Go to his Pag-ibig branch with your ID, birth certificate and your father’s death certificate to verify your father’s savings and to get advice from Pag-ibig about claim documents.

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