BDO Bank Rules — Banco de Oro Updates, Reminders

Here are some updates on BDO bank rules for customers.  Some are new;  the others are reminders.

Based on new BDO brochure:

  • Maximum amount of withdrawal per day  =  50,000 pesos
  • Maximum number of withdrawals per day  =  5 times
  • Minimum amount of withdrawal per transaction at BDO ATMs  =  200 pesos
  • Maximum amount of withdrawal per transaction at BDO ATMs  =  10,000 pesos
  • Fee for Withdrawal at the ATMs of other banks  =  11 pesos
  • Fee for balance inquiry at the ATMs of other banks  =  2 pesos
  • Withdrawal fee at MasterCard Cirrus and Visa Plus ATMs  =  US$ 3.50
  • Balance inquiry fee at MasterCard Cirrus and Visa Plus ATMs  =  US$ 1.00
  • Denied Transaction at MasterCard Cirrus and Visa Plus ATMs = US$ 1.00
  • Fee for not maintaining the average daily balance  =  200 pesos
  • Maintaining balance for peso ATM accounts  =  2,000 pesos
  • Maintaining balance for peso passbook accounts with or without ATMs  =  10,000 pesos
  • Maintaining balance for SSS Pension accounts  =  100 pesos
  • You can make a checkbook request via BDO ATMs.  It’s free.
  • When you open a new account, you need to:

– be physically present at the bank  (not representative, not even family member)
– bring at least two valid IDs  (original and clear photocopies)
– bring a recent 1 x 1 photo

Based on personal experience:

At BDO branches inside SM Malls, you can deposit to BDO Cash Cards only up to 6 pm.

–  If you’re depositing to more than one BDO Cash cards, you pay 25 pesos for the second deposit. If you don’t like to pay, fall in line again to deposit to the second Cash card.

–  You’re not allowed to deposit to a BDO payroll cash card over-the-counter. The teller said it’s because it’s a company-issued cash card. This means you can no longer use the card for your own personal use if you leave your company. (Siempre that means bumili ka raw ng bago para sa sarili mo.)

But I checked if I can deposit to my payroll cash card online, and it worked. (Hope hindi nila i-disable ito. We find ways, di ba sabi ninyo, BDO?)

–  If your account is ATM-based (walang passbook), you pay 100 pesos if you withdraw at the counter.  Pero kapag nakawidro ka na ng 50K sa ATM, and you need some more, at marami ka pang pera, you can withdraw over the counter for free.

From the BDO website:

BDO account numbers have been changed from 10 digits to 12 digits. But don’t worry, you don’t need to do anything about your accounts; BDO will make the needed changes in your records. You can still use your 10-digit numbers, but you’re encouraged to begin using the 12-digit when you’re depositing, although not yet required.

For peso savings and checking accounts: 00 is added before the 10-digit number.
For US dollar savings accounts: 10 is added before the 10-digit number.
For third-currency savings accounts: 30 is added before the 10-digit number.

Related Articles:

BDO Kabayan Maintaining Balance
BPI, BDO, or Metrobank Fees — Why Keep Paying Them?
Savings Accounts in the Philippines with the Lowest Maintaining Balances
BDO Remittance from Australia — Money Transfer to the Philippines


Add a Comment
  1. Hi faye, you said deposit slip, so is this over the counter? The teller should have pointed out the error or discrepancy. If this is foreign remittance, it will most likely be put on hold. If not credited within 5 days, you can go back to where you made the remittance and correct your error (most likely, you will be charged an amendment fee)

  2. Hi joy, if you forgot your passbook, you can try at your branch with your atm card and IDs. What I know is that you need to bring your passbook because your account is with passbook and you are withdrawing over the counter.

  3. What happened to my account? It says interbranch problem? Where can I check the interbranch policy?

  4. Hi gian, do you mean the atm screen showed interbranch problem? If yes, then wait for a few hours and then try again. Or try another atm machine

  5. My balance is 0 at the moment (since April or May) and I was thinking of placing money on my SAVINGS ACCOUNT. It’s already August and I recall reading that they will remove 300.00 from my account every month if my balance is below minimum (like I said it has been 4 to 5 months since my last transaction). Is my account still active or did the bank already closed it? Will I pay 300 per month? (300*5 = 1,5000) Do tell me details. Thank you :)

  6. Hi Nikki, once your account balance becomes zero or negative, your account is automatically closed. I think your account is already closed; most likely closed in April when your account balance became zero, or on May 31 when 300 was deducted and the result was negative. If you’re in the Philippines, you can make your balance inquiry at a BDO atm and you’ll see your account status. If you’re abroad, make your inquiry here:

  7. I have an account on BDO and i just maintain my balance.. my last transaction is last april of 2014.. i wonder what will happen to my account if i didnt have transaction for that long period of time..

  8. Hi lani, make a deposit before the 2-year dormancy period is reached. After 2 years of no withdrawal or deposit, the account becomes dormant, and it will be put on hold. A dormant account can only be reactivated by the accountholder in person with IDs at the branch of account.

  9. Thank u Nora for your response the reason i asked is because im leaving in united states now with my husband may plan to go for vacation next year that would be fine then

  10. Hi Lani, thanks too! I checked this post where you commented and found out that I needed to update some things, and I hope you also know now that the maintaining balance for the BDO passbook account has been increased to 10,000 pesos since May 2014. The maintaining balance requirement for a BDO atm account is still 2,000 pesos.

  11. Hi. My friend in Saudi sent money through my BDO account last September 10, 2015. She only told me last night (Sept. 20, 2015) and was asking if I already received the money. Unfortunately, upon checking, she entered wrong BDO Account Number. Is it still possible to check if it was deposited and withdrawn by the owner of the wrong account or will she still able to correct it to where she deposited the money? Thank you in advance.

  12. Hi Karen Joyce, it’s unlikely that there’s another BDO account owner with the same name as yours and the same account no. as your sender has written, so it’s unlikely that BDO has deposited the money to another account. It’s most likely the remittance was put on hold, waiting for instruction from your sender’s remittance service. Yes, your sender should go asap to where she made the remittance and make an amendment of data, meaning she’ll correct the account no.

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