BDO Bank Rules — Banco de Oro Updates, Reminders

Updated October 2015

Here are some updates on BDO bank rules for customers.  Some are new;  the others are reminders.

  • Maximum amount of ATM withdrawal per day  =  50,000 pesos
  • Maximum number of ATM withdrawals per day  =  5 times
  • Minimum amount of ATM withdrawal per transaction at BDO ATMs  =  200 pesos
  • Maximum amount of ATM withdrawal per transaction at BDO ATMs  =  10,000 pesos
  • Fee for Withdrawal at the ATMs of other banks  =  11 pesos
  • Fee for balance inquiry at the ATMs of other banks  =  2 pesos
  • Withdrawal fee at MasterCard Cirrus and Visa Plus ATMs abroad =      US$ 3.50
  • Balance inquiry fee at MasterCard Cirrus and Visa Plus ATMs abroad  =  US$ 1.00
  • Denied Transaction at MasterCard Cirrus and Visa Plus ATMs abroad = US$ 1.00
  • Fee for not maintaining the Monthly Average Daily Balance  =  300 pesos
  • Maintaining balance for peso ATM accounts  =  2,000 pesos
  • Maintaining balance for peso passbook accounts with or without ATMs  =  10,000 pesos
  • Maintaining balance for SSS Pension accounts  =  100 pesos
  • If your account is a BDO Kabayan account, your required maintaining balance is zero, but you need to remit from abroad to your account at least once every 12 months.                                                                 If you are not able to remit once, your account will become a regular passbook account, and you will be required to maintain 10,000 pesos (if peso account) or $500 (if dollar account).  If you’re not able to maintain your account, you will be charged 300 pesos every month, until you’re able to maintain your account, or until your balance becomes zero or negative and  will then be closed.
  • When you open a new account, you need to:

– be physically present at the bank  (not representative, not even family member)
– bring at least two valid photo IDs  (original and clear photocopies)
– bring a recent 1 x 1 photo

 

Reloading BDO cash cards, based on personal experience:

–  At BDO branches inside SM Malls, you can deposit to BDO Cash Cards only up to 6 pm. Each BDO branch also has a maximum limit on the total amount of cash card reloads. So it’s better to reload in the morning.

–  If you’re depositing to more than one BDO Cash cards, you pay 25 pesos for the second deposit. If you don’t like to pay, fall in line again to deposit to the second Cash card.

–  You’re not allowed to deposit to a BDO payroll cash card over-the-counter. The teller said it’s because it’s a company-issued cash card. This means you can no longer use the card for your own personal use if you leave your company. (Siempre that means bumili ka raw ng bago para sa sarili mo.)

But I checked if I can deposit to my payroll cash card online, and it worked. (Hope hindi nila i-disable ito. We find ways, di ba sabi ninyo, BDO?)

–  If your account is ATM-based (no passbook), you pay 100 pesos if you withdraw at the counter.  But if you have already withdrawn 50K from the ATM, and you need some more, you can withdraw over the counter for free. 

 

About BDO account numbers: 

BDO account numbers have been changed from 10 digits to 12 digits. But don’t worry, you don’t need to do anything about your accounts; BDO will make the needed changes in your records. You can still use your 10-digit numbers, but you’re encouraged to begin using the 12-digit when you’re depositing, although not yet required.

For peso savings and checking accounts: 00 is added before the 10-digit number.
For US dollar savings accounts: 10 is added before the 10-digit number.
For third-currency savings accounts: 30 is added before the 10-digit number.

Related Articles:

BDO Kabayan Maintaining Balance
BPI, BDO, or Metrobank Fees — Why Keep Paying Them?
Savings Accounts in the Philippines with the Lowest Maintaining Balances
BDO Remittance from Australia — Money Transfer to the Philippines

674 Comments

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  1. Hi Dian, I think your cash card is still active. You can make a balance inquiry at a BDO atm to check. BDO says it might impose a fee on cash cards not used for more than 6 months, so it’s better that you go to your branch and ask.

  2. Hi po…ask ko lng po jung pwede po bang mgwidraw ng dollar khit saang branch ng bdo?kasi po ng.open po ako ng dollar acc s manila at uuwi ako ng mindanao…kung dun ko po wiwidrawhin s mindanao, mkakawidraw po ba ako ng dollar?ang wiwidrawhin ko po kc is about 2500usd…slamat po

  3. Hi, ask ko lang po . Nawala ko po kasi yung receipt ng pag ideneposit ko sa isang account. Tapos nanghihingi na po yung may ari ng account ng resibo. Pwede ba akong makakuha ng bagong resibo? Please help me 🙁

  4. Hi Marie, sad to say, most likely hindi ka makakakuha, kasi paano mo i-prove sa BDO na ikaw yong nagdeposit? Ang makakakuha niyan ay yong account owner. At usually merong charge kasi magre-retrieve sila ng document. Pero kausapin mo na lang yong account owner na nagdeposit ka na at sabihin mo na tingnan na lang niya sa online banking niya. Sabihin mo yong amount and date and time ka nagdeposit at yong branch where you deposited.

  5. Hi flor, yong check mo ba ay hindi cross-checked na dapat ideposit? If ok for encashment, yes, you can encash there but there will be a charge, and you might be made to wait while they verify the signature on the check and if it’s funded with the BDO Taytay branch

  6. Hi. Ask ko lang po. Kaka open ko lang kasi ng bdo account 5days ago. Yung binigay na account number sakin 10digits lang po. If may mag deposit po ba sa account ko kailangan ko ibigay sakanila is 12digits? Do i need to add 00 sa account number ko? Thanksin advance 🙂

  7. Hi Lynn, yes, idagdag mo na yong 00 sa unahan ng 10 digits mo. 🙂 Merong teller na oks lang na 10 digits; merong teller pinapasulat yong 12-digits. Sa online funds transfer, 12 digits ang required.

  8. Hi po. Required po ba ung 00 na ilagay before the 10digit acct number for remittance? Ang nangyari po kasi, nairegister ko ung acct number ko without the 00 sa remittance center dito sa ibang bansa. Papasok po ba un sa acct? Tska ilang oras po bago magreflect sa acct ko? Thanks.

  9. Hi Juvy, yes, papasok dapat yon, kasi alam naman ng BDO yong 00. Yong pag-credit sa account, puedeng the same day, or the next day, depende sa remittance company.

  10. Hi po. Tanong ko lang po kung pwede mag over the counter withdrawal sa kahit saang bdo branch? Wala pa kc yung card for my account kaya di pa maka atm withdrawal. Thanks.

  11. Hi Tom, yes, puede, pero withdraw at your own branch, para mas konti ang charge, at para sure kasi new account pa lang. Kung merong passbook, walang charge ang over-the-counter (OTC) withdrawal. Pag atm-only account, there’s a charge for OTC withdrawal. There’s also another charge for withdrawing OTC at another branch.

  12. after withdrawing 50,000 , ibig sabihing po im done with the limit per day. so the following day po ba pwede na ulit mag withdraw? kasi po sinubukan ko yung procedure the following day,hindi po ako maka transact.

  13. Hello, my bibilhin kasi kaming lupa sa province. And the seller only wants cash,ayaw ng cheke etc wala din sila bank accts. Heres my question, 500k over the counter withdrawal sa bdo allowed po ba ganun kalaki amount? Interbranch transaction po. Thanks!

  14. Hi Mae, yes, interbranch withdrawal is allowed, with 100-peso charge. I’ve experienced interbranch withdrawals in Metro Mla. Yes, I think you can withdraw 500k over the counter. We’ve asked this question at a BDO branch in La Union before. Wala naman yatang BDO branch na too small na walang ready 500k on any day. But to be sure, call your branch today and ask. List of BDO branches nationwide and contact info

  15. Hi jojo, yes, the maximum atm withdrawal per day is 50k. After this 50k atm withdrawal, you can go inside the bank and withdraw over the counter for free (but if done at another branch, you might be charged 100 pesos for interbranch withdrawal). Today, you can try withdrawing 50k, and if not successful, go inside and withdraw over the counter. Inform the teller the machine has denied your atm attempt; ask her if it was because of your 50k atm withdrawal the other day. Present withdrawal slip, your ID and your atm card.

  16. Hi. May nagbayad sa akin nang cheque(maybank) and i want it to deposit in my friends Bdo savings account. Is that possible?

    If Yes, Saan pong banko ako pupunta para ideposit ito?
    Sa mAybank or sa BDO? Thanks.

  17. Hello po ask ko lng po kung pwede I withdraw ung pera ko from passbook kc kc pina virefied ko lang po sa iba?eh ung passbook ko po d binabalik sa akin.eh nasa abroad po ako mg 4month n po kc.worried n po kc ako.

  18. Hi Marivel, puede mo lang mawidro yong pera mo over the counter at BDO here in the Philippines, or diyan sa abroad if your atm card has a Mastercard or Visa logo and you have changed your default PIN when you were in the Philippines. The person you trusted with your passbook, puede nilang mawidro yong pera mo kung matulad nila exactly yong signature mo na nasa BDO system,at kung nagkataon na yong teller hindi na ni-require ang valid ID. So better call BDO 00-800-8-6318000 to put on hold your money.

  19. Hi Bryan, hindi puedeng ideposit sa friend’s account mo ang cheque mo kasi name mo ang nasa cheque. Dapat ideposit mo sa account mo kahit anong bank, basta pareho yong name sa cheque at sa name ng account. Kung yang cheque ay walang 2 diagonal lines sa top left corner or walang naka-mark na “For Payee’s Account Only”, puede mo yang i-encash over the counter sa MayBank. Present your IDs.

  20. hi, pwede po b mgdeposit sa payroll acount pero from abroad mgdideposit? active p kasi yung payroll acount ko for any ttansaction. malaki kasi charge pgng withidraw sa kabayan mastercard kahit dito pinas. thanks sa reply

  21. Hi Rowena, I just called the BDO customer service now, and they said yes, but you need to visit your branch of account and convert your payroll account into a regular atm savings account. You will then need to comply with the 2k maintaining balance requirement. If you’re already in another place, it might be better to open your own BDO atm savings account. It will be your own. You just need 2 valid IDs, 2 ID pictures and 2k for maintaining balance. Other options: There’s a BPI Family atm savings account whose maintaining balance is only 1k. There’s also this BPI Easy Saver account

  22. Hi gerry, I just called BDO and they said yes, you can remit to your payroll account from abroad. That will be a signal that you intend to use your payroll account as a regular account. From now on, you will need to comply with the 2k maintaining balance requirement. Just a suggestion: ask your remitter how much you will pay if you want to send an amount in peso, meaning the foreign currency-to-peso conversion happens there abroad. I’ve observed that BDO uses a very low conversion rate when converting a foreign currency to peso when the remittance is deposited to an account.

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