BDO Bank Rules — Banco de Oro Updates, Reminders

Here are some updates on BDO bank rules for customers.  Some are new;  the others are reminders.

Based on new BDO brochure:

  • Maximum amount of withdrawal per day  =  50,000 pesos
  • Maximum number of withdrawals per day  =  5 times
  • Minimum amount of withdrawal per transaction at BDO ATMs  =  200 pesos
  • Maximum amount of withdrawal per transaction at BDO ATMS  =  25,000 pesos
  • Fee for Withdrawal at the ATMs of other banks  =  11 pesos
  • Fee for balance inquiry at the ATMs of other banks  =  2 pesos
  • Withdrawal fee at MasterCard Cirrus and Visa Plus ATMs  =  US$ 3.50
  • Balance inquiry fee at MasterCard Cirrus and Visa Plus ATMs  =  US$ 1.00
  • Denied Transaction at MasterCard Cirrus and Visa Plus ATMs = US$ 1.00
  • Fee for not maintaining the average daily balance  =  200 pesos
  • Maintaining balance for peso ATM accounts  =  2,000 pesos
  • Maintaining balance for peso passbook accounts with or without ATMs  =  5,000 pesos
  • Maintaining balance for SSS Pension accounts  =  100 pesos
  • You can make a checkbook request via BDO ATMs.  It’s free.
  • When you open a new account, you need to:
  • - be physically present at the bank  (not representative, not even family member)
    – bring at least two valid IDs  (original and clear photocopies)
    – bring a recent 1 x 1 photo

Based on personal experience:

At BDO branches inside SM Malls, you can deposit to BDO Cash Cards only up to 6 pm.

-  If you’re depositing to more than one BDO Cash cards, you pay 25 pesos for the second deposit. If you don’t like to pay, fall in line again to deposit to the second Cash card.

-  You’re not allowed to deposit to a BDO payroll cash card over-the-counter. The teller said it’s because it’s a company-issued cash card. This means you can no longer use the card for your own personal use if you leave your company. (Siempre that means bumili ka raw ng bago para sa sarili mo.)

But I checked if I can deposit to my payroll cash card online, and it worked. (Hope hindi nila i-disable ito. We find ways, di ba sabi ninyo, BDO?)

-  If your account is ATM-based (walang passbook), you pay 100 pesos if you withdraw at the counter.  Pero kapag nakawidro ka na ng 50K sa ATM, and you need some more, at marami ka pang pera, you can withdraw over the counter for free.

From the BDO website:

BDO account numbers have been changed from 10 digits to 12 digits. But don’t worry, you don’t need to do anything about your accounts; BDO will make the needed changes in your records. You can still use your 10-digit numbers, but you’re encouraged to begin using the 12-digit when you’re depositing, although not yet required.

For peso savings and checking accounts: 00 is added before the 10-digit number.
For US dollar savings accounts: 10 is added before the 10-digit number.
For third-currency savings accounts: 30 is added before the 10-digit number.

Related Articles:

BDO Kabayan Maintaining Balance
BPI, BDO, or Metrobank Fees — Why Keep Paying Them?
Savings Accounts in the Philippines with the Lowest Maintaining Balances
BDO Remittance from Australia — Money Transfer to the Philippines

334 Comments

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  1. Hello! Paano po ang magiging computation sa zero maintaning balance sa atm card?? Every month po ba ma charge ng 300 peso kapag hindi pa rin nalagyan ng laman ung card o every 2 months kung mag charge ng 300 peso?? Hindi ho ba mako close ang account kung halimbawang may laman pa na piso or kahit ilang ten pesos?? thank

  2. Hi Sey, yes, you can get a cash card even if you already have an atm account. They’re different kinds of accounts.

  3. Hi JM, if there’s 1 or 10 pesos left, the account will not yet close. It will close after the last day of the 2nd month.
    About the penalty: The 300-peso penalty will be charged after the last day of the 2nd month, and then after the last day of the 3rd month, and so on, until the balance becomes 0.00 or until the account gets back to its maintaining-balance level.

  4. Hi Dianne, if your papa signed the Representative portion of the withdrawal slip, you must be able to withdraw. Withdraw at his branch. But if he did not and he signed the standard portion, then you cannot withdraw. Tell your papa you lost your atm so he can send you money for Cash Pickup at BDO.
    If there’s money in your papa’s account, your papa needs to maintain it (maintaining balance requirement) so he can withdraw it when he comes home.

  5. Hi Sto, if you know your account no., you can fill up the withdrawal slip and try withdrawing. Bring 2 valid IDs. If they can access your signatures, and if you can answer their questions, they might allow you. There will be withdrawal charges, if you’re allowed to withdraw.

  6. Hi Elle, it will be closed immediately if the balance is 0.00. If there’s a balance, like 1.34, you can restore it by depositing more than 2k and maintain it, so you can save your account. If already closed, you can open again at the same branch, but it depends on the branch — you might be advised to open the following month. Try another branch.

  7. Hi po ask ko lang what if nakalimutan mo ang pin ng atm cash card pwede po ba ito ipareset sa banko nandun pa din ba yung maintaining balance thanks

  8. Hi Rj, you cannot have your PIN reset. BDO will tell you to replace your atm card (about 100 to 150 pesos). Bring your IDs. Your money is still in your account.

  9. Hello,confused lang, so meaning, if the so called “Generic” card can only hold or maximum amount of P10k? Or you can still “reload” to that card exceeding to the said amount within one day?

    Thank you po.

  10. Hi Tin, yes, you can hold only up to 10k in your BDO generic cash card at any time. If someone is sending you money, withdraw to give space to your new remittance.

  11. Good morning,
    I have BDO peso account and USD account. I’m in California right now. How can I have my brother withdraw money one time from my peso account in the Philippines without me giving MG ATM card. I mean, mag withdraw siya sa teller? Thanks.

  12. Hi Eufronio, your brother can withdraw over the counter (otc) if he has your peso passbook and if he has a withdrawal slip with you having signed the withdrawal by representative portion of the slip. Your signature on the slip must match the one on their record. For atm-only accounts, I think otc withdrawal by representative is not allowed.

  13. Hi April, yes, you request for a checkbook and pay 175 pesos. You can do it online or through phone. Make your request at least 3 weeks before you need the checkbook.

  14. Hi. I have a Kabayan card that I wasn’t able to activate, and its been 8 months ago already. I tried to activate it yesterday following the instructions given but it didn’t work til I reached the maximum number of attempts. Can I withdraw over the counter thru a representative? What are the requirements? Thanks!

  15. Hi Ruel, your representative should bring his ID, your Kabayan passbook, and a BDO withdrawal slip with you having signed the Withdrawal by Representative portion of the withdrawal slip. If your atm card no longer works, you can go to your branch and have it reset for PIN change or replaced.

  16. Will I get deducted with a penalty of 300 if I don’t maintain 2k within 24 hrs? For emergency need, I’ll withdraw 500 and then deposit the same amount within the day to restore the balance to 2k.

  17. Hi rose, no penalty. A penalty is imposed only after 2 consecutive months of falling below maintaining balance.

  18. Hi Renz, you change or enter your PIN the same way as for other BDO atm accounts. Your atm card for your SSS and other atm card can have the same PIN or different PIN.

  19. Mam question po my bank branch po b kau here in sta.cruz laguna & lucban quezon??

    Ma if meron kng mgwthdraw po ako s branch nila peo manila po ako ng open no extra charge po b?
    Thank you

  20. Hi Joy, there’s a BDO branch along Regidor St in Sta. Cruz. If your account is atm savings, and you withdraw over the counter, you pay 100 pesos. There might be additional charge for interbranch withdrawal over the counter.

  21. Gud pm. I just want to ask if I can deposit my loan check from another bank to my bdo payroll account? I have no other account. tnx.

  22. Hi marose, is your payroll account a savings account and not cash card? If yes, then you can try depositing. If BDO accepts, then it’s good. But most BDO payroll accounts are exclusive, meaning they only accept electronic transfers from employers’ accounts. But you can try.

  23. good evening. may i ask if we can remit money to my account even if it has zero balance? please reply. thanks.

  24. Hi jenny, is your account Kabayan? Has 1 year not yet passed since account opening? Yes, you can remit to your account. But if this is a regular passbook account or a regular atm account, and many months have passed, your account might have been closed already. Whether your account is Kabayan or not, it’s best to call BDO or make inquiry at BDO contact page to ask the status of your account.

  25. Hi Karl, is this a BDO payroll card? Because most BDO payroll cards do not allow over-the-counter deposit. These are only for electronic transfers from your company to your account. Ask your BDO branch, to be sure.

  26. hi goodevening! i have a bdo kabayan savings account; i opened it in Cauayan Isabela. Can I withdraw here in manila? How much is the charge if ever allowed? Thank You And Godbless

  27. Hi Hazel, withdraw through a BDO atm machine so you don’t have to pay any charge. If over the counter (usually it’s allowed), the interregional/interbranch fee might be 100 pesos.

  28. Paano kapag maintaining balance is P100+, bank account close na po ba siya or kapag naka-30days po ang bank close account?? Thanks po

  29. Hi sarah, is this a BDO atm account? with the 2k maintaining balance requirement? If yes, and if your balance has been 100 plus since Sep 1, but you did not fall below the balance last August, your account will not yet close on Sep 30. If left as is, it will be closed on Oct 31, the 2nd consecutive month that your account falls below the maintaining balance requirement.

  30. Hi aldrin, your atm card is valid if your account is active. Is your account the regular atm account? The one with 2k maintaining balance requirement? Have you maintained the 2k balance? Have you deposited within the first 2 years. An account becomes dormant after 2 years of no withdrawal or deposit. If dormant, your account is on hold until you go to your branch in person and present IDs. If your balance is less than 2k, it’s most likely your account is already closed.

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