Cebuana Lhuillier Pera Padala Rates Within the Philippines

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  1. You are posting in this rates.but i send from manila to province 10k charge 300. How come

  2. Hi Lorns, wala dapat fee, kasi binayaran na ng sender yong remittance fee or padala fee.

  3. Magkano po ba ang ibinabawas kpag mag claim ng pera? Kc dati nmn wlang bawas pag nagclaim.

  4. Hi pwede ko po bang ma.claim yung pinadalang pera ng kapatid ko kahit hindi ako yung receiver? kahit may valid ids ako ng real receiver? need help asap

  5. Hi John, tingnan mo yong list of valid IDs na idinagdag ko sa post sa taas, as of today yang list. Nakita ko sa Cebuana website. Para sure, ask your kapatid to go and ask Cebuana kung ano ang preferred nilang additional ID to support her company ID and TIN. Yong barangay certificate, madali lang kunin yon, ask niya kung puede na ba yon? Police clearance, madali ring kunin.
    Yong postal ID, photo ID na siya, so it might take days, at 450+ pesos ang payment. To apply for postal ID, your sibling needs need to present birth cert and barangay clearance or any proof of residence.

  6. Nandito po ako ngaun sa saudi. Kakapadala ko lang po ng pera sa kapatid ko large amount po sya. Kaso po walang ibang id kapatid ko TIN lang at company id. Ano pa po ba pwede nya ipakita n supporting documents pra mabigay sknya ung pera. Thank you

  7. Hi meredith, yes, puede pa after one week. Dati, within 30 days yong policy nila, pero ngayon yata aantayin na yong instructions from the sender bago return to sender.

  8. Hi Sara mae, yes, you will use Moneygram. You can also send money to Dubai through Western Union. It might be good to ask their money transfer fees (Moneygran and Western Union) to Dubai and then compare.

  9. Hi Linette, based on some comments, Cebuana now has a maximum limit. Based on Wells Fargo (partner of Cebuana in the U.S.), the maximum limit per day is US$1,000, up to $12,500 per month (but needs further client info). So split your remittance to 40k and 40k (2 control nos.) so your recipient can claim it in 2 days. Banks have much higher maximum limits. Your 80k can be picked up over the counter at a BDO branch.

  10. Is there limit claiming the remittance for recipients in philippines? I would like to send 80k. Will my receiver claim 80k in one day?

  11. Hi aries, you’re right, the remittance center should know the maximum limits for recipients. Cebuana should also publish on their website their limits. They might be strict now due to money laundering issues. I remember my brother was able to claim more than 100k from Cebuana last year or the other year. Go back to the remittance center and amend your remittance. Ask them how to resolve the problem. I think the faster options will be these: You can amend your remittance by splitting the amount and make 2 remittances to your wife so she can claim them in 2 days (2 control nos.) or send to 2 recipients: your wife and another recipient (your adult child or another trusted family member with 2 valid IDs). Wells Fargo’s info on maximum limits posted that recipients can receive from the U.S. through Cebuana up to $1,000 per day, and a maximum of $12,500 per month, so Cebuana’s maximum limit per day per recipient must be $1,000.

  12. im from Singapore and send money to my wife amounting to 51,960 pesos, but cebuana said they cannot release the money because it is above the limit? but my remittance center here accepts that amount. how can my wife gets the money. she needs this very soon

  13. Hi Claire, if the money is not too big, Cebuana might give the money to your friend, since the difference is only one letter. But if it’s a big amount, Cebuana might refuse to give the money. I hope your friend gets the money. If not, you have to go back to where you sent the money and make the correction. Or tell your friend, just in case they refuse, to ask if you can call them to verify the surname.

  14. I sent money to my friend, ” Acquino, Lady” is what I wrote, then there’s control #, but the problem is, I realized it should be “Aquino”. Would it be still possible for my friend to claim? as long as my friend can write correctly the sender’s name and control #.

  15. Hi marco, your girlfriend can go back to where she remitted the money and ask to have the money returned to her. There will be a charge. ANother option: you can ask Cebuana if they will accept your company ID and and your postal ID. It’s easy to get a postal ID — present birth cert, barangay certificate and ID picture (usually they want to shoot your ID picture so they get additional income) and a fee of around 500 pesos. Usually Cebuana and banks require 2 IDs if the remittance amount is bigger than the usual remittance amounts.

  16. hi. my girlfriend just sent money from japan using IREMITANCE. how can she refund the money? I can’t claim the money because cebuana requires another ID aside from the company id.

  17. Hi Cia, yes, the receiver can claim the money from Cebuana, as long as the name of the receiver and the tracking code are correct. Money now from Cebuana can be claimed at any branch, so they no longer require the address of the receiver. But of course, if you send money from abroad, the remittance company there requires an address. You can shorten the address if you like, just write the important things.

  18. It’s only now I’ve read this very helpful thread for OFWs. What if the address written by the sender lacks one letter, can it be received if complete requirements? Can the sender write incomplete address like (city and province) so the sender does not have to write a long address and not get confused with the spelling? Thanks

  19. Hi Rhean, it’s from abroad, so maybe the control no. of the remittance company is only 9 digits. But you can try asking your sender via Facebook private message or email; ask her/him to double-check the control no.

  20. Hi Abby! Pag sa province lang, mas mura ang rate nila. Pwede mo makita rates nila –https://www.cebuanalhuillier.com/pera-padala/

  21. Hi Wilfredo, it depends on the Cebuana teller. To me, the spelling error does not make the names very different. And if you know the amount sent, the code, the name of the sender, country where it was sent and probable date it was sent, I think the teller should give it to you. I hope you find a more understanding Cebuana teller.
    It depends on the amount also. If it’s a big amount, they might instruct you to ask your sender to go back to the remittance company and change the spelling.

  22. My name is Wilfredo. But my Pakistan friend from riyadh send money to me as Willfredo. Can I receive the money.

  23. Hi Andi, go to another cebuana branch, and hope the employees there are kinder. Fill up the claim form and present your ID. If they can’t find your reference no., text or email your papa to check again the reference no. on his receipt. It’s Cebuana’s policy to give money only to the right claimant with a valid ID who gives the correct reference no. and correct amount.

  24. My money amounting to 1500 was not given to me by cebuana. It was sent to me by my dadi yesterday. When I was claiming it, they said it was not there. They did not check if the reference no. was wrong, as there was a name. My daddy has gone onboard, how can I verify the reference no. The amount is small, and I need it badly. Why did cebuana not remedy it?

  25. Hi Noemilyn, yes, you can use your postal ID. Bring other IDs or bills, in case they look for other IDs if you’re claiming a bigger amount of money.

  26. Hi arlene, know the complete name of your Receiver (name should be the same name on his/her ID). Just fill up the Pera Padala form. Write your name (Sender) and your Receiver’s name and Amount. After you receive the receipt, text the Code to your Receiver. The Code is on the receipt, in bold letters. Example of Code: P18XHWEDKY. Bring your ID, in case they ask for your ID. Cebuana now is Claim Anywhere so they no longer ask for the address of the recipient. Make sure you’re texting the code to the right person.

  27. Hi Jenny, I’m puzzled that more than 2 months have passed and you let her go to Cebuana only yesterday! And I’m also puzzled that you sent her the receipt. Sending her a copy online should have been enough, or sending her the code and amount is enough. If you have a copy of your receipt, you go asap to Cebuana with your ID, and ask Cebuana if the money you sent was already picked up. If it turns out that this is a bad transaction, let yourself feel bad and feel angry, but only for a short time. Then tell yourself you will learn from this experience, you will earn back the money later on, and then move on. Next time, don’t trust people easily, specially online.

  28. Hi! I sent money last Jan. 11,2015 to a seller. then yesterday she told me that she can’t get the money because it’s the wrong code. I’m puzzled why it’s wrong code because I sent the receipt to her. Please help po, I don’t know what to do, what I sent her is a huge amount of money for me as a student.

  29. Hi jaquelin, yes, your sender in Japan can send you money through Western Union even if you don’t have GCash. You just go to Western Union with at least 1 valid ID, your MTCN no. and amount remitted.

  30. Can someone from japan send money here in digos city through western union without using gcash?

  31. Hi gwynan, there might be a fee, as there will be another processing. It might be the same as the remittance fee. But I’m not sure.

  32. Ms, is there a fee for changing a name with Cebuana Lhuiller? What I sent to the sender was wrong spelling of the receiver’s name. Now I can’t claim the money. I need to ask the sender to change the spelling of the receiver’s name. Is there a fee? Thanks

  33. Hi Mr. R, ask your recipient to try another Cebuana branch. Usually, 1 valid ID is accepted but they ask for another ID if the amount is big. Ask your recipient to apply for a postal ID (it’s now digitized — requirements: 350 pesos, birth certificate and proof of address or barangay certificate)

  34. hello. I have been sending money monthly. Why now they’re requiring 2 valid IDs when in the past 1 valid ID is okay? that’s so crazy. my recipient has been claiming my remittance for about a year.

  35. Hi Yuri Anne, the recipient can get the money immediately. The sender texts the Control No. and amount to the recipient, and the recipient can get the money immediately at any Cebuana branch with a valid ID.

  36. Hi richard, Cebuana’s policy now is “receive anywhere”, so if your recipient writes the correct control number and amount and presents a valid ID, your recipient can get what you sent at any Cebuana branch in the Phils even if you wrote Visayas.

  37. Hi what if the sender wrote the wrong location for the recipient? Sample send within metro manila but what was written was visayas? is there a conflict when the recipient gets it at a branch within metro manila? thanks

  38. Hi Pamela, their website says that minors are allowed to receive money if they have school ID and enrollment card, so I think minors’ sending of money with ID is also allowed. I hope your 15-year-old is confident about doing it alone and already knows the way to the nearest Cebuana. Cebuana phone: (02) 779-9800 (PLDT) / (02) 759-9800 (Globelines)
    Text: GLOBE 0917-8122737 / SMART 0918-8122737

  39. Ask ko lang po bkt po hnd makuha ng friend ko ang pdala ko sbi nila wla dw po nlbas sa computer.. Ml po sya 15 digits po anu po ba ang 1st code ng ml. Dto po ako taiwan..slmat po

  40. Hi Orangepuff24, the Cebuana website says it’s 45 days for Moneygram remittances. For others, I’m not sure. But it should be there with Cebuana until you have time to get it (but of course not for many years). But get it as soon as you can. If it’s not possible for the recipient to get it, the sender can amend his remittance and change the name of the recipient

  41. Hi boo, it depends on the remittance company that you used, and if there’s another remittance partner that the money will go through before it reaches Cebuana. If not yet received, your sibling should go again this morning. If sent locally, the recipient can get it from Cebuana immediately after the money is sent.

  42. May i ask… last night I sent money here from KSA, and the next day when my sibling went to get it, the staff said the money isn’t there yet. tnx.

  43. Galing po ako ng cebuana ngayon… at Hindi po nmin nkuha ung pera na pdala samen galing new York kc kulang daw po reference pwede po pki check ung account

  44. Hi adrian, your remittance might not have reached Cebuana yet, because it passes through a bank first. Try again today. Your recipient should tell Cebuana that the remittance is from abroad, so the reference no. has only 9 digits.

  45. nandito ako sa saudi 9 digits lang rf number n binigay. tapos nung kinuha n sa pinas. wala daw. panu ko mkclaim.

  46. Hi gervin, hahanapin nila ang ID mo, pero subukan mo rin. Puede siguro basta hindi malaking halaga.

  47. Hello po, pano po pag ako po yung mag papadala. pero wala po akong i.d ok lang po ba yun?

  48. Tanung ko lng po.. nagpadala po kz yung friend ko today ng pera sa cebuana makukuha ko dn po b yung pera agad ngaun pag naisent nya na?

  49. Hello! Minor po ako and ask ko lang po kung pwede ako yung magpadala and ang ipre-present kong I.D ay School I.D?

  50. Hi Janine, isulat mo na lang ang incomplete address mo, no street no. and no street name.

  51. Hi Jill, by this time, I hope nakuha mo na ang remittance mo. If your sister said you can get her remittance at Cebuana, then get it at Cebuana. Usually 16 to 18 digits ang control no. ng Cebuana. Ask your sister again, if you haven’t received your remittance.

  52. hi goodmorning, yung sister ko po nagpadala ng pera from uae ?ast friday may 9, hnd ko pa po nakukuha until now but galing na po ako sa nearest cebuana yesterday and the teller told me na hnd ma trace ang 9dgts na control no. is that possible? kc po 9dgts lng ang bngay ng sister ko, then the teller asking me if what money remittance it is..how can i know if ano money remittance ng pinadala ng sister ko.. then i want also to ask if my sister send the money last frday until when do i get the money? how many dayS? this is my first tym to get money in cebuana pls help me…

  53. paano po ba ako mag papadala ng pera sa sa other branches? ayw ko po kasi ibigay yung address ko eh yung Brach add

  54. paano po ba ako mag papadala ng pera sa sa other branches? ayw ko po kasi ibigay yung address ko eh

  55. Hi Mark, puede na yang school ID mo, especially kung walang expiry date. Sabihin mo na yan lang ang ID mo dahil hindi ka pa graduate. Basta alam mo yong control no., sender’s name, and amount sent.

  56. Ask ko lng po panu kung wlang valid id yung kukuha ng pera po pero meron po siya school i.d pero po 1yr n siya nag stop kaya d updated yung i.d nya pwde po b yon?

  57. Hi sarah, kakagraduate mo lang ng high school? Yes, puede pa ang high school ID mo. Sabihin mo yan ang latest school ID mo. You need to know the control no., name of sender and amount sent.

  58. paano po kapag mau ngpadala sa akin e wla po ako valid i.d pa pwede po ba kahit yung mga i.d ko na luma sa school kakagraduate ko plang po nman e.. kaso pang high school pa mga i.d ko. pwede po ba un pra makuha ko na yung pnada sa akin?

  59. Hi Romeo, thanks for commenting. Sorry hindi ko pa kasi na-update itong rates dito; years ago pa itong rates dito. Cheaper na ngayon, kasi marami nang competition.

  60. ask ko lng po,,alin po ba dito ang tamang rates,kc nagpadala ako last september 2013,,yong P1,700 eh ang charge nyo P100,,tpos yong rates nyo dito sa P1,501 to P2,000 eh ang rate ay P110 lng,,bakit ganun po..pls explain po,,salamat po

  61. Hi Chester, yes, puedeng college ID, basta merong photo at signature ng school admin. At kung merong expiration date, dapat hindi expired. Kung walang expiration date, at tanungin ng Cebuana, tell them you’re currently enrolled in the school.

  62. Hi chester, yes, puedeng-puede ang SSS ID. Supporting ID na lang ang Philhealth ID kasi malamang walang photo yan. Try claiming the next day after date of remittance. Get your reference no. from your sender, and/or name of remittance company and amount sent.

  63. Pag ba pinadala na galing UAE ung pera ma kukuwa agad dto sa pilipinas ?tsaka pede po ba philhealt id or sss ang gamitin 1st tyme ko kc mag caclaim ng pdala eh

  64. Hi myracel, sorry hindi ako taga cebuana o taga banko. Puede kang magpunta sa BPI (State Bank of India is a correspondent bank of BPI) at tanungin kung merong padala sa iyo, pero tatanungin ang amount, name, address and contact no. of sender.

  65. hi poh and bank poh kc na ginamit nia at ay rawal bank state India yan poh ndi ko alam if we’re na bank ang pupuntahan ko dto e,help mo nman poh aq emergency lng poh kc and pa check naman poh if makukuha ko tomorrow tnx

  66. Hi myracel, punta ka na lang sa nearest Cebuana Lhuillier, and ask. Pag nagpadala kasi sa local, nagsisimula sa PP yong control no. at 16 to 18 digits. Kung sa India siya nagpadala, it means nagpadala siya sa remittance company na partner ng Cebuana o partner ng Cebuana banking partners like BDO doon, at puedeng ganyan nga ang control no. nila.

  67. hello ma’am ask klng poh if tama vha ung control no. ko 30387760859 11digits lng poh kc ei, need or responds asap from india po kc nagpadala sakn friend ko kc cxa wait ur responds tnx

  68. Hi Julie, baka yong SN no. ang ibinigay sa iyo. Ask your friend again. Tingnan niya sa lower left part ng receipt, above sender’s name, usually starts with PP.

  69. Hi im julie nagpadala po kase sakin ang friend ko pero 10digits lahat lahat lang ang binigay niya sakin na control number pero dito din sya along quezon city bakit po ganun ma claim ko ba yun?

  70. Hi keen, yes, claim anywhere na ngayon ang Cebuana. Basta match ang ID sa recipient’s name and correct reference no. and amount expected when claiming.

  71. Hello Ms. First time ko lang po kasi magpapadala. Di na po ba kelamgan kung anong branch nya kukunin? THANKS 🙂

  72. Hi sharm, try mo na lang na i-claim, baka 12 digits lang ang remittance from abroad. Bring your ID. You will write your name, your mother’s name and amount of remittance. Sabihin mo galing Malaysia at 12 digits lang.

  73. hi po..nagpadla po ung fren ng mama ko sa kin from malaysia taz ung contol number na binigay nia is 12digit lang.

  74. Hi happie, 1 valid ID ang hinahanap nila. Ang alam ko, hindi puede yang ticket, kasi walang photo at signature. Pero subukan niya, kasi LTO ticket naman pala, baka tanggapin ang explanation nia.

  75. what if the recipient does not have his id with him. he only has license pero nasa land transportation office ung id. he only has his ticket given by the enforcer. will it be accepted. no other id left sa kanya

  76. ask lang paano kng walang dalang id ung recipient…nakuha kasi ung license nya and ticket lang hawak nya but naka indicate naman sa ticket yung name nya and license #. accepted ba yun?

  77. Hi grace, sabihin mo sa sender na kelangan ang amount, kasi kung malayo ang estimate mo, baka hindi ibigay sa iyo. Proof din kasi yon na ikaw talaga ang recipient ng sender. Pero subukan mo rin.

  78. Hi gen, yes, kahit 1 minute after you send, makukuha na nila, kasi online ang Cebuana. Delayed lang siguro sa mga places na off ang Internet connection.

  79. thank you for your reply 🙂 i appreciate i already get in cebuana it include my eight referrence number 🙂 thank you again!

  80. hello goodmorning 🙂 can i ask? what if eight digits number of referrence i have and my boyfreind say i can pick and get to cebuana? it is include to cebuana only eight referrence number?

  81. Hi franceska, to send money, just bring your money and your ID and the name of your recipient. Address of the recipient is no longer needed. To receive money, just bring your ID, and know the Pera Padala control number and expected amount (your sender will email or text these to you)

  82. Hi po. Ask ko lng pano mgpadala ng pera sa cebuana? What are the requirements? And pano dn po mkukuha ung money pag may ngpadala skn through cebuana?

  83. Hi cynthia, call (02)899-6208 / (02)728.3826 or text: GLOBE 09178122737 SMART 09188122737 (for text only, not call)

  84. Hi orange, thanks for answering this question. Several people have asked this question, even in our other blogs.

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