Email Address of Danvil Plans
After reading more comments about Danvil Plans not answering
emails, I tried to send my own inquiries to Danvil Plans at mypolicy@danvil.com.ph last Tuesday April 21.
I asked why Danvil Plans has not been answering emails when email is the most affordable way to contact them, especially for Danvil Plans planholders working hard abroad.
To my pleasant surprise, the next day Eleazer L. Francisco, Danvil Plans customer service supervisor, replied and here is part of the response:
Thank you for your e-mail of 21 April 2009.
Our record shows that your plan under policy number FPN401756 is already fully paid.
Thank you for deliberating your concern with us, rest assured that we are doing our best to serve our policy holders with their concerns. Blogs are open to all to post their opinions, and they are not filtered out even if it is true or not.
Please feel free to e-mail us again should you have anymore concerns.
Best regards,
Eleazer L. Francisco
Customer Service Supervisor
Customer Relation Group
Danvil Plans, Inc.
(632) 755-1521
I emailed back Mr. Francisco and asked him about Ms. Aurora Dino, the Danvil Plans executive I was communicating with last year about my own preneed plan. He said Ms. Dino is no longer with Danvil Plans.
So there, try sending your inquiries to Danvil Plans at
mypolicy@danvil.com.ph, and then kindly write about them here.
Comments
Whether in ENGLISH, TAGALOG or TAGLISH, your comments are well-appreciated, but please, not pure TEXT SPEAK, kasi matagal intindihin. Thanks a lot.
10 Responses to “Email Address of Danvil Plans”
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I’ve emailed to the efrancisco@danvil.ph and the mypolicy@davnil.com.ph but my email keeps bouncing back/being rejected by their server/domain.
Hi, Albert. About two hours ago, I sent two emails to Danvil using the two email addresses and my emails were accepted. I’ve even received a reply from Mr. Francisco. Either off yong server nila nong time na nag-send ka, or something else… Email them again.
email address is not working… my mails bounced back a couple of times. phone numbers doesn’t work either. I’m so disappointed at Danvil.
Hello, ula, from time to time, i-try mo uli. Bouncing mail has been a problem with Danvil ever since.
Sir ako po si Rolando M. Sangalang at 6years na po nagwo work sa DOHA, QATAR hanggang sa kasalukuyan magre-request lang po sana ako ng REINSTATEMENT FORM AND AMENDMENT FORM kasi po may 3X na daw po akong di nagbayad samantalang laging may deposit ang account ko sa BDO pero di po yata maka deduct ng pera sa aking account.Ano po ba ang maaaring dapat gawin para maayos ko ito pati na ang naka FREEZED na plan ng aking asawa dahil gusto ko pong ituloy muli ang pagbabayad nito kaya lang po ay nagkakaproblema ako sa pagdeduct ng DANVIL sa aking account.Kasi po noon ay under ng Equitable PCI Bank at napunta sa BDO magmula noon nagkaproblema na ako sa pagbabayad hanggang sa akin na lang ang nakakaltas na bayad at yung sa asawa ay di makaltas ang bayad.
Hello, Rolando, thanks for writing here, para may nalalaman din kami about kapwa planholders. Paki-send mo na lang itong sinulat mo dito sa Danvil Plans mismo sa mypolicy@danvil.com.ph. I-address mo kay
Eleazer L. Francisco
Customer Service Supervisor
Customer Relation Group
Danvil Plans, Inc.
Hope bisita ka uli dito at magkuento kung anong nangyari para may tips din yong iba na pareho ang sitwasyon sa iyo.
Thanks.
sir,
ako po si marieta martirez pwede nyo po ba akong i update tungkol sa plan ko dati po kasing berklay ang plan ko at napalitan nga ng danvil plan ito po ang policy no. ko fpn508061 kalilan po ba natapos ang paghuhulog ko?AT KAILAN PO BA MAGMAMATURE ITO? SANA PO MAGKAROON NG KASAGUTAN ANG MGA TANONG KO.
Hi Marieta, i-email mo itong sinabi mo rito sa efrancisco@danvil.ph o mypolicy@danvil.com.ph Sulatan mo si: Eleazer L. Francisco, Customer Service Supervisor, Customer Relation Group Danvil Plans, Inc. Nawala mo ba ang kopya ng plan mo? Kasi itong mga tanong mo nasa plan.
I am not sure if my first email was received by your end so I am writing sending you again regarding my new address. My new address:
88 oatlands Drive
Slough
Berkshire
United Kingdom
SL1 3HU
My policy/certificate Nos. FPN 262925 and 262926
Hi Jessie, i-send mo itong change of address mo kay Mr. Eleazer L. Francisco, Customer Service Supervisor, Customer Relations Group, Danvil Plans, Inc. sa 2 email addresses: efrancisco@danvil.ph at mypolicy@danvil.com.ph. I-mention mo rin yong name of planholder or name mo sa email.