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Transfer of Berkley/Family First to Danvil Then to Legacy.
Most of the comments I’ve read on the Internet about Family First and Danvil condemn the high-pressure and sometimes traumatic marketing methodology of Family First/Danvil. And I understand. Because I was once pressured. And like them, I also spent nights thinking how I could be so gullible and so weak.
But later on, I had to decide: whether to lose what was first swiped off from my credit card or to continue paying to prepare for the future, as the agents said. The key factor then for me was the American firm Berkley, which launched the pre-need plans and which partnered with Family First to market its plans. I continued paying and fully paid my plan in 2005, eased by the thought that Berkley is an established American company and I’d get the results of my hard work in 2010, the year my daughter would be in second year college.
But then, the announced transfer of the plan portfolio from Danvil to Legacy put doubts in my mind.
I emailed Danvil’s president, Mr. Daniel Villanueva, and demanded for the return of my money in full. But a few days after a one-on-one meeting with Ms. Aurora Dino, assistant vice president and branch head, at Danvil’s office in Makati, I reversed my demand and decided to go with the transfer.
Among Ms. Dino’s key arguments were:
• They delivered letters to everyone about the transfer. She said that’s one sign of being in good faith.
• The Securities and Exchange Commission (SEC) has become stricter with Danvil because of what happened to CAP, Pacific Plans and Platinum.
• Legacy is stable because it owns One Card, which has been accepted as an affiliate of Mastercard International. (I don’t hear much about One Card, however.)
• She, Ms. Dino and most other Danvil officers and personnel, will be transferring to Legacy as part of the portfolio deal.
• She described her professional and personal circumstances and said that I can depend on what she says and that I can trust her.
Last July 2008, Ms. Dino emailed me and said that the transfer is still in process and is not yet a done deal.
I’ll suspend criticizing Family First or Danvil online because I’m still hoping that Danvil can resolve whatever has prompted it to negotiate a deal with Legacy.
Lastly, I believe that Berkley, which launched the pre-need portfolio and then later sold it, has a moral obligation to ensure that the planholders get the results of their investments on time and in the right amount.
Comments
45 Responses to “Transfer of Berkley/Family First to Danvil Then to Legacy.”
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Hi! I also have a plan with Family First which I started paying for on 2002. My last payment will be on April this year and I am decided to get all my money back, and not wait for its maturity anymore. I am currently based in California and I do not know how to go about the process. I appreciate it if you could provide me with their (Danvil) contact number, address and contact person.
Hi, Mita. These is the info you’re asking:
Hotline 755-1591
email: mypolicy@danvil.com.ph
address:
4th Floor Equitable Bank Tower
8751 Paseo de Roxas
Makati City
branches: SM Megamall, Southmall, North Edsa, Fairview and Pampanga
You can address your email to Danvil President Daniel L. Villanueva
I can not open company website for comments and suggestion even costumer service contact number.SOMETHING WRONG?
Romeo, are you referring to the website of Danvil? I’ve tried just now, and the site is okay, although the contents are not updated… The hotline number there is correct….
good day! it is of great help for me it you could answer me on this inquiry! it so happen that i finished paying my plan and it will mature on 2019 (actually i paid it in advance so as not to miss payments) but with many sleepless night i’m having (maybe due to many doubts on how pre need company is doing in the market today.) i am having a second thought of waiting for my plan to mature.. any idea on this? how much money would i get in return if i apply for early reimbursement of my payments? though much as i would like to inquire personally on danvil office regarding the matter i was here in japan working hard to make both end meet for my family.. it was hard earned money that i used to pay for my plan thats why i am really bothered and annoyed by different news i heard about pre need business.. hope to hear from you soon! thank you very much and may the good lord bless you always!
Hi, Rommel, it is admirable that you bought a plan for your family. It’s just so sad that the pre-need industry is in trouble right now. They had admitted that their trust funds are not enough to cover all plans if difficult economic conditions continue.
You asked how much money you will get if you get your money earlier than maturity date. I don’t know what kind of plan you have. And I’m not sure if all Danvil plans have the same pre-termination computation. In my plan, it says that if I have paid more than 80 percent of the total price of the plan, I get 50 percent of the total money I paid. In your case (if we have the same plan), because you’ve already paid in full, you will get 50% of the total money you paid. Take note: It’s not 50% of the maturity value, but 50% of what you have paid. Luging-lugi, di ba? Kung lahat na naibayad mo ay 200,000, ang makukuha mo lang ay 100,000. Napakasakit. Ito ang dilemma nating marami na planholders. Kukunin na ba natin yong konti kahit luging-lugi? o makipagsugal, baka makuha yong full? Obviously, ako, dahil 2010 maturity date ko at medyo malapit na, I’ve decided to wait na lang. In your case, I can’t give a definite advice, kasi I don’t know what will happen. As of now, may mga positive points naman ang Danvil. It’s one of the 24 pre-need firms licensed by the SEC to operate in 2009. They’re still selling plans in the malls. Their main office in Makati is still open. Among those commenting here, there is one named Hill who is set to receive his check (representing his maturity proceeds) next month. If he receives and encashes it without any trouble, then it’s a good sign. There’s also one here, named Maria, challenging those with questions and doubts to visit Danvil offices and see for themselves what’s happening.
Thanks for visiting the site, and God bless you and your family also
Hi Nora thanks for the explanation been trying to decide what to do with our policy too,im about to pay all of it by April and the maturity will be on 2019 tagal pa talaga and hopefully the company is still making money by that time.Malaki pa naman ang kinuha naming plan,let me know if you knew somebody who took thier money as soon as they got all of it paid at hindi na hinintay ang maturity date nito. Thanks and hope to hear from you..
Hi Angel, it’s really a dilemma. And it’s really very frustrating. We try to do our best to prepare for our future, and yet we discover that we’re not really prepared because of factors beyond our control. As of now, wala pa akong alam na nag-pre-terminate after they have fully paid the plan. Doon sa forum ng Sulit where I opened the topic of Danvil Plans, there was one there with the user name mhesulit08 who said that he has two Danvil policies, one maturing in 2013 and the other maturing in August this year. He said he has pre-terminated his 2013 plan, at ang nakuha lang niya is 25%. The other plan, expectedly ay aantayin na lang niya dahil malapit na ang August. I have an office mate who recently went to Danvil’s office in Makati to have her plan terminated. But she did not push through because she realized 50% was too lugi. I asked her if they pressured her to pre-terminate, hindi raw. Hindi rin daw siyang in-encourage to continue. Parang pinabayaan lang daw siyang mag-isip. Since your investment is big, I recommend you visit one of their offices one of these days and observe and ask questions. (Just don’t buy another one) Parang very busy ang majority of owners ng Danvil Plans because I don’t see a lot of planholders commenting in the forums. Ang marami kong nababasa yong mga complaints about being harassed in the malls by Danvil’s salespeople. Thanks, Angel, for commenting. There are other comments in other Danvil-related articles on this site, if you want to read about what they think. Good day.
hi nora maraming salamat sa information mo! your column its really a big help lalo in gathering information regarding danvil..(clarification lang po baka kase malito ka ako rin po yung lemmor adsiv na nagpadala ng same question about refunding nasagot mo napo through this letter ang tanong ko kaya no need napo na sagutin mo ulit) maraming salamat po ulit.. siguro po ang tanong ko nalang sayo ay may kaugnayan dun sa mga madalas na nangyayari na pwersahang pamimilit ng mga employee ng pre need company such as danvil to name one lalo na yung mga nasa mall sa mga tao na ina alok nila ng plan.. actually dun nga sa isang letter ko sau i made mention that i was also a victim of this system.. may batas ba na pwedeng magbawal or pumigil manlang sa ganitong practice o gawi ng pamimilit! i dont know if you happen to came across this kind of practice.. ang style nila ay aalukin ka nila ng libreng product such as payong,movie passes,wall clock etch… knowing the weakness of pinoys including myself na mahilig sa libre you will fall on their trap.. na for you to have it they will simply invite you to their office to conduct some interview but right there and then pag nasa office kana nila they wouldnt allow you to go out not unless you get a plan for your self,,, alam mo naman tayong pinoy simple lang pag nabigyan ng konti nahihiya na ring tumangi pag tayo na ang hiningian.. parang binigyan ka ng movie passes worth the amount of your first payment.. matalino talaga ang marketing strategy nila… sna through this column maihayag natin ang ganitong maling kaparaanan.. i would like to reiterate though, na ang sinasabi ko lang po dito ay yung maling practice na nangyari po s aakin na i hope will serves as lesson to others.. may god bless you always kasama na rin ang lahat ng tao na nagbabasa nito! thank you po!
Napaka-creative mo naman sa name mo. Lahat siguro tayo na planholders ng Danvil Plans ay napabili dahil sa aggressive sales tactics nila. Unethical pa nga yong iba nilang tactics. Come to think of it, malls lahat ang sales nila, di ba? Hindi naman yata sila nagbenta through sales agents na lumabas ng malls. So, most probably lahat tayo, naglalakad lang sa malls at na-persuade na pumasok sa offices nila. Natatandaan ko nga, kotse ang attraction nila noon sa Megamall. Pinapa-open sa tao yong kotse at kung ma-open, sa iyo na yong kotse, pero bago i-open, sales talk muna.
Ako nga napabili dahil na-attract yong anak ko sa stuffed toy na doggie na napaka-cute. Ayaw ko noong bumili pero na-pressure ako dahil nagkukuhanan na lahat ng ibang tao sa ibang mesa, at nagpapalakpakan na sila, at nagmamakaawa na yong sales agent. Alam mo naman, Rommel, ilang beses nang na-diaryo at na-TV sila dahil dito sa ganitong ginagawa nila, pero parang wala pa kasing law specifically against this kind of practice. Kung meron man, pahapyaw, halimbawa, deceptive advertising…. Pero, nagkaroon din ang effect yong mga reklamo. Lalo na yong iba, nagreklamo sa SEC. Last 2008, nag-institute ang Danvil Plans ng “return policy”. May term sila. Out of my mind at the moment yong term. Puede nang i-return yong policy at reimburse yong ibinayad basta lang within a short period of time after the sale (I forgot na how many days or hours) at basta i-describe ng customer kung paano siya na-force, etc. Ito nga ang isang dahilan na bumaba ang sales ng Danvil, kasi maraming nag-soli.
Personally, as of this moment, parang ayoko munang i-emphasize yong writing ko about their aggressive and sometimes unethical sales tactics. Mas gusto ko munang about gathering data, about the status of Danvil Plans, etc. Parang ayoko munang “rock the boat” so much, kasi nasa Danvil nga ang pera natin.
But, if you feel so strongly about it (to warn and help others, as you said), you can write a guest article, an opinion article, english, tagalog o taglish, at i-publish ko dito under your real name or pen name. Mas maganda kasi kung galing sa iyo, mas maganda ang kalabasan, kasi galing sa puso. Rational naman yong analysis mo (may psychological at cultural notions ka pa), hindi kagaya nang iba on the Internet na punung-puno ng mura at iba-ibang klase ng pag-curse. O, sige, good day. It’s good may time ako today, medyo mahaba-haba response ko.
Thanks Nora but i dont think i can do that this time andito kasi kami sa Texas nabiktima lang kami ng tactics nila when we have our vacation in Pinas.Grabe nga yung experience namin imagine ka the mall was already close and yet they were still trying to convince us to buy thier policy para makauwi na kami we just bought it against our will,but i will never entertain anybody from them anymore incase magkasalubong kami ulit sa mall.Sabi ng mister ko hintayin na lang daw namin ang maturity date its a win lose situation anyway we’ve learned our lesson not to do it next time.
again good day po sau miss nora and to all the readers of this column. thank you for your kind compliment sa mga naisulat ko sau, with regards to what you have said about an “opinion article” about danvil i guess you just open the door for me para makapagsalita ng ilan pang bagay na gusto kong iparamdam hindi lang sa mga katulad nating planholders but also to the employees and the company of danvil as a whole, it is very true na magsisi man po tayo or even if we condemned ourselves kung bakit tayo kumuha or sapilitan tayong napakuha ng plan sa danvil the sad truth is wala na tayong magagawa. we only have two option left on our sleeves, firstly and POSITIVELY speaking umasa nalang tayo specially those which own a plan na malapit na ang mga maturity date, na comes our due date makuha natin ng buo lahat ng ating inaasahan and and for those who are willing to gamble to wait dahil nagsisimula or maybe katatapos lang nilang bayaran ang kani kanilang plans ay umasa pa tayo na through the coming years maging mas stable pa ang kalagayan or status ng danvil. or secondly which is very NEGATIVE ay bumuo na tayo ng desisyon hangang maaga pa if we we’re to wait or we have to make up our mind kung kukunin na natin pabalik ang ating mga naihulog may it be 20% or 50% of the amount we already paid to danvil ( ok na sana kung 20% or 50% of the maturity value ang makukuha natin kaso 20% or 50% lang ng ating mga naihulog) if i may use ang isang salitang pang matanda na lagi nating naririnig “talagang parang iginisa nila tayo sa sarili nating mantika” it is really so sad and devastating knowing in the first place na talagang napaka hirap ng buhay ngaun, na tayong mga planholders ay halos magpakamatay sa hirap di lang sa katawan lalo at higit sa isipan para lamang mabayaran at umasa na sa darating na panahon ay mayroon tayong “kayamanang inaasahan”. for the planholders reading this article i appeal to all of us to continue praying for us see see a brighter tomorrow at duon po sa ilan na malapit na ang maturity date nila at makakakuha please update us para kahit paano we can generates some strenght and inspirations. and to danvil employees specially to those initiating/implementing some sort of forced/aggresive sales strategy i am appealing to you guys to please put some HEART into your works alam ko at nauunawaan ko na kayo ay nasa ganyang linya ng hanapbuhay subalit sana po ilagay natin sa mas maayos at pantay na paraan ng panghihikayat. at ipaunawa po nating ng buong linaw sa ating mga kababayan ang lahat ng detalye lalo na ukol sa haba ng panahong ipaghihintay rather than focus the discussion on how your supposed to be clients will gain on the very moment you invited them. the money we put in danvil is hard earned and of good faith, huwag po ninyong hayaan na ang makuha ninyong kliyente ay kumuha ng plan sa danvil dahil napilitan lang kawawa naman po sila. please put yourself on their shoes then look at the mirror and ask yourself if you really invited them para tulungan sila, as many of you guys will surely reason out or you invited them base on your own agenda… i sincerely hope that this appeal wont bring any misinterpretations or rather bring some sort of bad reaction on all people involve.. may god bless us all!! and let our prayers reunited us for more positive things in the future!
Okay, Lemmor, I’ll publish your comments.
hi miss nora, thanks for the space.. and sana po mas marami pang planholders ang mag post ng comments on this site. malaking bagay po na kung pwede nga lang sana everyday may nababasa tayong news and information regarding danvil. good day po!
good day Miss Nora and fellow planholders…i just came across this site and read your comments about family first while searching for the site i can usually access before…bakit hindi na ma-access mypolicy@danvil.com.ph / http://www.danvil.com.ph?…do you have any information if they have changed their site?…any news about family first inc?…and2 ako now sa Mexico and cannot personally inquire about my plan and it is creating worries for me…are our investments leading to nothing?….
Anthony, marami na ring nagtanong tungkol sa website nila. At ako rin, di ko rin mabuksan. I called them 5 days ago. At ipinipilit ng sumagot na nabubuksan daw, ayaw niyang tanggapin na di mabuksan. She suggested na tumawag na lang daw sa hotline pag may problem kung hindi ma-access yong website. About Family First? Di ba, Danvil Plans na nga ang name niya. Sabi ng ibang nagko-comment dito, nagpunta sila sa Danvil this month lang at napa-process pa naman daw yong mga claims. Nababasa ko rin sa iba-bang websites yong maraming taong nagrereklamo na naha-harass sila sa malls by Danvil sales agents. So this means, they’re still operating. I wish for their success despite their aggressive marketing tactics because they have our money.
hola Ms Nora…thanks for the comment i’m a little relieved…i hope we can keep this site as medium for updated infos about our pre-need investments..it is very helpful especially for us out of the country…please keep posting significant comments about any changes with Danvil plans…muchas gracias
Thanks din, Anthony. I just hope na walang makalagpas sa akin na news about pre-need. Good day..
greetings nora,
i came by accross your website and read all the comments on Danvil ploans not knowing that this is the new My Family First Inc.(or whatever is the name.)
I am a policy holder of My Familyt First. I bought to plans(?) for my children which I fully paid in 2007. the maturity date will be on 2017.
My question is what will happen to this (plans)now that My FAmily First no longer exist. I tried to call the number you posted but the man (customer agent?) who answered me was hesitant to answer my questions and just hanged on me.
As I am calling from Dubai, I did not bother to call back, and instead do some internet research and finally ended up in your website.
What is the best thing to do this time? Is there any contact person,email address, telephone number that we can concrete information. I read about this Daniel Villanueva being the president or whatever, but we need some information on the plans tha we have at the moment.
Will they (Danvil, Family First) honor our policy?
\
thank you.
Mildred, yes, Family First is already part of Danvil Plans. Actually our plans were issued by Berkley Life, and Family First was just the marketing firm which marketed the plans. In 2007, the U.S. firm Berkley sold Berkley Life (Philippines) to Danvil. Na-absorb na rin yong Family First sa Danvil. So, Danvil na lang ngayon… at pre-need plans lang ang talagang hawak. (Kasi Danvil also sold its life insurance portfolio to Phil. Prudential in 2007) Yong mga nabenta ng Danvil na life insurance, endowment plans, etc. ay pag-aari ng Philippine Prudential. So, in effect general agent din ang Danvil ng Philippine Prudential. Yes, Mildred, basta okay ang Danvil, your Family First/Berkley will be honored, kasi may SEC record naman na nabenta ang Berkley sa Danvil. As of now, may mga nagco-comment here na nagsasabing nakaka-claim sila pa naman sila sa Danvil. Let’s just hope that Danvil and the other pre-need firms survive the economic downturn.
thank you nora for your feedback;
can i get any contact details of danvil, say email adress, telephone no so i can communicate with them.
to everyonem, i hope you will post all your updates on Danvil as we are not in the phil to personally follow up on the latest.
once again, thank you so much to nora (hope to meet you when i am in the philippines)and to everyone contributing in this column..
Hi Nora was very surprised today got a letter from Danvil which contains the receipt of my payment,they usually send me every 3 months.My question is bakit yung postage is from Singapore and not Philippines?do you have any idea?thanks and more power…..
Hello, Mildred, this is Danvil’s hotline 755-15-91 and its email address is mypolicy@danvil.com.ph … Thanks for your desire to meet us. If you’re very near Alabang, perhaps, and if our schedules match. Would you also like to try writing a feedback or inquiry on the feedback portion of Danvil’s website?
gud day, my name is jorge perdido,presently residing here at perth australia and a plan holder of your insurance co. my policy had been fully paid and it is entitled 2 a maturity benefit this coming june. mam nora can you please give me a buzz or e mail me at this adres babesperdido@yahoo.com to confirmed that i am entitled to get my money becoause i am scheduled to have a holiday this august. my wife already filed the necessary documents 4 a claim. thank u very much and more poer 2 ur gud company. jorge perdido perth australia
Angel, can’t think of any logical thing right now. Researched a little about postal rates, and postal rates from our country to the U.S. are cheaper than those of Singapore. But it’s good to know that you’re receiving your receipts despite being in another country. This is a good sign.
It’s so nice to hear that you’re having your vacation, and that your wife has already filed your claim… Jorge, I’m not working for Danvil. I’m only a planholder. It just happened that many of my articles are mostly about Danvil because as a Danvil planholder, I’m interested in the thoughts of fellow Danvil planholders especially during this time that the Philippine pre-need industry is down. Personally, I think you can get the proceeds of your plan in June, which you said is your maturity month. There are some people commenting here who said they have received their money without any problem. Kindly comment here after you have received your money. It will reassure your Danvil fellow planholders about the stability of Danvil. Thanks.
hi ms nora, it so sad talaga im one of those plan holder na nadali dito ngayon ko lang nalaman kasi naalarm ako sa notice kaya immediately pina cut off ko sa bank para di na mag automatic bawas sa card ko. im from mindanao particularly in gensan it so disappointing you know its a hard money then mapunta lang sa ganito ang ating mga pinaghirapan. please give me some updates kasi kahirap talaga magtawag sa office nila. tnx tristar
Yes, Carren, it’s so sad. ibig mong sabihin, pina-cut mo yong automatic deduction mo last year noong may notice tayo? Yon ba ang tinutukoy mo na notice? Try mong i-email si Eleazar Francisco at efrancisco@danvil.ph. Siya ay customer service supervisor. Siya ang sumagot sa email ko this week lang noong nagtatanong ako bakit di sila sumasagot sa emails.
hello again Ms. Nora…i just want to ask you as well as other fellow planholders if you can access / send emails to the following address mypolicy@danvil.com.ph? i have been trying for so many times but everytime i try it only bounces back…i receive some info from my fiancee back home that Danvil is one of the pre-need companies na “tagilid according to SEC” base daw sa news…can somebody post the detailed news in this site? thanks!!!
Hi!! ms. Nora, i was alarmed in the news yesterday about Danvil Plans that was struggling in dilemma, then when i surfed in the net to gather more info i found your site. Anyway, i am a Planholder of Danvil (formerly FFI) and working abroad, ’til now am still paying my 2 Plans in Danvil and it will be finished on 2010 and the maturity period will be on 2015. paying it thru credit card. Ma’am Nora, which is better to Stop paying it or just continue it? Please advise.. Thanks and God Bless!!
Ferdie of Dubai
Ferdie, can you check your plan if it was issued by Philippine Prudential Life Insurance Plans Co.? I just found out now that this company is not the same company whose license to sell pre-need plans was suspended by the SEC. Kindly refer to the comments of Rolly here and my explanation: My Mistake If your plans are from Phil Prudential Life (although sold by Danvil), then you can visit the web site of Phil Prudential to get some more info… Please comment again because I’m curious about the plans Danvil are selling now…
i recieved an email from the lady below as she was the one who emailed me my online access to my account.
try to visit the below website as that is where i access my account on line.
i get alarmed everytime i get negative news on danvil so i checked my account again so far it is still ok.
http://www.danvil.com.ph http://www.danvil.com.ph:
Eleazer L. Francisco
Customer Service Supervisor
Customer Relation Group
Danvil Plans, Inc.
(632) 755-1521
Sir/ Madam,
Would like to ask if I am going to withdraw my plan under policy nos. FPN418713 even I am not reach the maturity period on 2017. How huch percentage I got.btw, will finish my quarterly payment this July 01, 2009.
Hi, Nora and all readers. FYI. I just received a letter from Phil Prudential Life Insurance Co., emphasizing their complete difference from Prudentialife Plans Inc, whose license to sell has been revoked. I think by now, all Danvil planholders, should have this letter. Let’s just help our company now, that’s Phil Prudential Life Insurance Co, to disseminate this info further…..Just like what one printnews on SEC Philippines site, on the 15th of this month, entitled ‘Pre-need woes hurt life’ informs us about. Let’s help them.
Ka-Danvil Rolly, what do you mean when you said “Let’s just help our company now, that’s Phil Prudential Life Insurance Co….” Is there a relationship between Danvil and Phil Prudential aside from being strategic partners? Or are your plans issued by Phil Prudential, so you’re saying “our company?” By the way, I like your statement “I’m still gathering up as much information as possible to make a logical and informed decision.”
Hi Jessie, try writing a letter to Eleazer L. Francisco, the Customer Service Supervisor of Danvil Plans, to ask updates about your plan and about how much you’ll get if you’re terminating your plan. email addresses: mypolicy@danvil.com.ph or efrancisco@danvil.ph
Hi Nora and mga ka-Danvil dyan. Remember you ask me kung ano na ang binebenta nang Danvil, alam mo meron kasi you remember may mga nagrereklamo sa kanila. Well, i’ve watched yung the probe(featuring Danvil). 2007 pala binili na nang Phil. Prudential Life Insurance Co. iyong insurance portfolio nang Danvil. At PPLIC endowment plan na pala ang binebenta nila ever since, at pinatunayan yan ni Mark. Ngayon nitong May 15, sa SEC Philippines website nila under Publication(SEC in the NEWS) section nila may pinost silang article regarding “Preneed woes hurt life”. Something about how mistrust in preneed company is hurting life insurance companies. Then, i remember first time i went to PPLIC website, they’re emphatically stating that they are different from Prudentialife Plans, kasi marami na ring nagteterminate nang contract dahil akala sila yung tinanggalan nang license. That’s when i posted the article here. Sa madaling salita iyong mga may rider na binili sa FFI na naging Danvil at ngayon PPLIC na, is very much connected to PPLIC. Kaya kahit ako, kasi may rider din ako eh, would say that PPLIC is my company. Yun lang yon. Naapektuhan kasi iyong sales nila sa pagkakamali sa kanila sa Prudentialife Plans. Kaya sinabi ko dun sa ibang ka-Danvil, dessiminate yung info, kasi alam naman natin kapag bumaba ang sales nang PPLIC, more or less may effect yan sa atin.
Jessie, browse mo lang yung mga naunang nag-post dito. Alam ko meron mga iba dyan na nagterminate at kumuha. May mga nag-post din kung magkano ang nakuha nila……Glad to help you bro.
Hi Nora, i knowing the situation of Danvil, just wondering why they’re still deducting monthly dues from my credit card. Do i need to send them a letter requesting them to stop my payment? i’m not in the phils. and don’t have anybody to personally see their office. 4 yrs na akong naghuhulog and will complete my payment next year. Tama bang ituloy nila ang deduction kung alam nilang wala na silang pagasang makahon? Unfair dba.. do i need to send a termination letter to the same person you mentioned above efrancisco@danvil.ph?
Hi Lolita, tuloy pa kasi ang operations nila. Di naman natuloy na na-suspend yong license nila to sell, according to this Inquirer news. And then, according to Mr. Francisco, kahit may license to sell sila, di na sila nagbebenta ng new pre-need plans, ang mga binebenta na lang nila ay mga insurance plans ng Phil Prudential habang they’re servicing their planholders. Marami ka na ring naihulog dahil 4 years ka na. Pag mag-terminate ka, up to 50 percent lang makukuha mo (kung Danvil Plans ang nakuha mo). Pag Phil Prudential, current cash value lang makukuha mo. Ayokong mag-advise ng definite, kasi hindi rin ako sure sa mga bagay-bagay. Hindi ako ganon katapang mag-advise. Mag-compute ka na lang kung magkano mawawala sa yo pag mag-terminate ka na ngayon at magkano pa total na babayaran mo. Sa mga nababasa ko, yong mga 22 na natitirang pre-need firms, kaya nilang magbayad within the next several years. Yong Permanent Plans, siya yong totally magsasara na, at babayaran na lang ang kanilang planholders.
hello,Im one of a Plan Holder of a formerly BERKLEY INTERNATIONAL,,,,My plan is to go back to philippines on july 5,2010 which is a maturity month.nandito ako ngayon sa Malaysia nag wowork….Nabayaran ko ang plan in full amount for 5 years,,,i started year 2000,,,,tapos ang maturity date July 5,2010 ….imagine hinintay ko pa uli ng boong 5 yrs bago ko makuha…..Ang tanong ko lang po,,,,makukuha ko ba ang pera FULL amnt?at ilang araw ba maibigay ang pera? kasi uuwi lang ako sa pilipinas for only a week para kunin ang pera….would you pls let me know kung makuha ko ang pera kaagad?????thanks
Hi Nora,
Great site! I hope you are doing well. I was researching about Danvil because now my policy has matured (after 10 long years). I now live here in the US and tried contacting Danvil office. First I was forwarded to their customer service I believe Ana Murillo was her name. She told me that in order for me to get my claim I need to have somebody in the Philippines submit the original contract, 3 IDs and a power of attorney. Within 45days the check will be issued. My problem is I no longer have relatives and friends there in the Philippines and I fear that the check might not even reach me here in the states at all. So I suggested to her that I can just FedEx the required documents directly to their main office and have them wire transfer the funds to my US bank. She said they are not allowed to do that. dissapointed with her answer I emailed mypolicy@danvil.com.ph hoping that somebody from the top might read it. Unfortunately, the same response was given to me by the customer service supervisor Mr Eleazer Francisco. It’s hard to believe that they are not capable of doing that.
Are there any body who experienced such method of having their money wired to them by Danvil(bank to bank transfer). If yes, pls share your experience and who you contacted.
Right now I’m still frustrated with them. I feel like they are holding my money to earn interest for their own benefit.
Thank you and more power!
Allan
Hi Allan, parang na-burned ka na in the past na you don’t have anyone trusted na to get your check from Danvil? Parang nalungkot ako na you no longer have any trusted contact here in the Phil. Sa akin, understandable naman kung Danvil people require you to assign someone to make the claim on your behalf thru SPA, kasi yon ang SOP. Baka naman kasi kung Danvil employees or managers are allowed to both make and process claims, baka ma-abuse din, at ma-claim o ma-encash yong mga checks na wala namang legitimate claims. Kung di ma-claim yong checks mo on maturity date, may option yata na you leave with them the money for further earnings. Pero kelangan yata may formal request. Malay mo, you can come back here to visit your home country next year. If you have time to read some of the comments here (including other Danvil articles), may mga taga-abroad din who filed claims while abroad, but all of them had someone make claims on their behalf thru SPA, tapos denideposit na lang sa Philippine accounts nila yong mga checks, or itina-timing nila yong uwi nila. Thanks Allan. Hope you can share again how you finally made your claim to help others also in the same situation.
Hello Nora,
It’s not that I don’t trust anybody back home it’s just that I don’t want to bother anybody to run errands for me. I know this whole process will not take one trip to their office.
Anyway, I just want to let everybody know that I finally got my money via bank to bank wire transfer. If you are in the same situation as me, here are the things you need to do:
-Contact Eleazer Francisco via email efrancisco@danvil.ph. Tell him that you want your money via wire transfer.
-Send him a copy of the contract in advance for them to be able to process your claim right away. PDF file preferably.
-Request Quit Claim form from Eleazer and have it notarized at the nearest Philippine Consulate. Here in San Francisco it cost me $25.00. Bring photo copies of 2 IDs to the consulate (depends on consulate requirements in your location).
-Get the following info from your bank:
Bank name and address
Swift code
ABA/Routing #
Bank contact information
Your bank account #
-Send your original contract along with the notarized Quit Claim and bank information via priority mail (FedEx, UPS, USPS) to 4th Floor Equitable Bank Tower 8751 Paseo de Roxas, Makati City 1227. Make sure you get the tracking #.
-Follow-up, follow-up, follow-up.
The bank deducted the transfer fee totaling to $36.00. Small price to pay but it’s well worth it. I believe due to my constant calls and emails to them regarding my concern, they will now implement this process for claiming maturity benefits for overseas members. Oh, I started this process since end of July and got my money 1st day of September. Maybe for other claimants it will now be quicker.
Good luck!
Hi, Allan. Wow, what a comment full of useful info, one that can already be a great post. Thanks Allan for your descriptive and info-rich comment, and for taking the time to share it. To increase its indexing and search, I’ll take the liberty to publish your comment as a post. Shared experiences are more powerful than plain advice/tips, so your comment is very much appreciated. I’ve to express my admiration for your tenacity in insisting with the Danvil people that purely online/mail claim filing CAN be done. Actually I’m a bit surprised that they acceded to your arguments, momentarily thinking if the process has a loophole for fraud. But since you’ve received the money without problems, then the process could be duplicated many times over, with the processing time shortened, as you said. Have a great day and more power to your endeavors.